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Panasonic Communications CO., (UK) LTD.

“. KX-TDA15/30 Ver.2.01 (SVM support). Panasonic Communications CO., (UK) LTD. TDA100/200. TDA30/TDA15. TDA100/200 (V2.0). TDA15/30 (V2.01). March/2003. Sep/2004. Dec/2003, July/2004. TDA15. TDA200. TDA100. TDA30. 8 + 4(VoIP4). Trunk. 128. 64. 12 + 4(VoIP). 20. Extension.

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Panasonic Communications CO., (UK) LTD.

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  1. “ KX-TDA15/30 Ver.2.01 (SVM support) Panasonic Communications CO., (UK) LTD.

  2. TDA100/200 TDA30/TDA15 TDA100/200 (V2.0) TDA15/30 (V2.01) March/2003 Sep/2004 Dec/2003, July/2004 TDA15 TDA200 TDA100 TDA30 8 + 4(VoIP4) Trunk 128 64 12 + 4(VoIP) 20 Extension 128/256(Ver.1.1) 64/128(Ver.1.1) 28/52(Ver.1.1) “ Hybrid IP-PBX KX-TDA Series June/2005 Project Name Main Function V1.0 QSIG, Call Center, VoIP Gateway, CTI (CSTA/TAPI), T76xx Line Up V1.1 Digital XDP, DECT CS to D-PT Port. V2.0 IP-Ext. (only TDA100/200), Hotel Features, TVM V.201 SVM (Simplified Voice Message) Max. CO and Extension

  3. P System Highlights Inherent TDA100/200 Ver. 2.0 Features - NDSS (Centralized BLF) with KX-TDA3920. - CTI Enhancement with KX-TDA3920. - Built in Hotel Features. - KX-TVM (New Voice Mail Menu) (Also KX-T7630/T7633) - Number of Speed Dial with KX-TDA3105. - External Sensor and External Relay.  Simplified Voice Message function W/KX-TDA3192.  Automatic FAX Transfer Function W/KX-TDA3191.

  4. P MPR card firmware Ver.1 Ver.1 Ver.1 Ver.1 Ver.2 Ver.2 SD Card + Software Version Built in + Ver.1.xxx Built in + Ver. 2.2 TDA3820 + Ver. 2.2 TDA3920 + Ver. 2.2 Built in + Ver. 2.2 TDA3920 + Ver. 2.2       Ver.2.0 Features NDSS No No No Yes No Yes CTI Enhancement No No No Yes No Yes Built in Hotel No No Yes Yes Yes Yes TVM (New VM Menu) No No Yes T7630/7633 Yes T7630/7633 Yes T7630/7633 Yes T7630/7633 System Speed Dial with KX-TDA3105 No No No:TDA15 Yes:TDA30 No:TDA15 Yes:TDA30 No:TDA15 Yes:TDA30 No:TDA15 Yes:TDA30 Personal Speed Dial with KX-TDA3105 No No No:TDA15 Yes:TDA30 No:TDA15 Yes:TDA30 No:TDA15 Yes:TDA30 No:TDA15 Yes:TDA30 External Sensor No No Yes Yes Yes Yes External Relay No No Yes Yes Yes Yes Bug fix etc. No Yes Yes Yes Yes Yes SVM function No No Yes Yes Yes Yes Auto FAX Transfer No No Yes Yes Yes Yes System Features-1 System Configuration Ver.2.01 Features MPR card firmware Ver2 : TDA15 suffix=C TDA30E/NE suffix=H TDA30GR=G

  5. P IP Extension TDA0470+NT136 No. (No IP Card) No. (No IP Card) System Speed Dial 1000 1000 1000 System Speed Dial w/MEC 1000 x 8 Tenants 1000 (MEC is not available) 1000 (Original)+ 1000(MEC) Personal Speed Dial 10 10 10 Personal Speed Dial w/MEC 100 10 (MEC is not available) 100 Hotel check in/out YES YES YES Check-out sheet print out w/MEC YES 4000 Calls NO (MEC is not available) YES 1000 Calls TVM LCD Multi Language NO YES (MEC card is needed.) Simplified Voice Message No YES YES Automatic FAX transfer No YES YES System Features-2 Feature Differences TDA100/200 Ver.2.0 TDA100/200 Ver.2.0 TDA15 Ver.2.01 TDA30 Ver.2.01 YES (MEC card is not needed.)

  6. P Simplified Voice Message (SVM)

  7. P Simplified Voice Message (SVM) • Model No. KX-TDA3192 - 2ch/Card and Max.2 cards on TDA15/30 - Message Area 125/Card System Total 250 Area (Greetings and Voice Messages) • Recording Time 40/60/120min/Card • (Selectable) • System total 80/120/240min

  8. P Simplified Voice Message (SVM) • Conditions • - An extension can have only one mail box. • PT/SLT/PS can be assigned its own message box. • (not ISDN extension) • Music Recording is not suitable. • Message recording from external terminal is not supported. • The following features are not supported. • - LCS, 2-Way recording • - Import/Export/Transfer messages • - Call Deflection • A voice mail system can connect together with SVM card. • DISA/AA function is not supported on SVM card. • Greeting message can not be used as ICD-Group time time table OGM.

  9. P TDA3192 No-2 TDA3192 No-1 Ext.201 Ext.202 Ext.203 Ext.204 Normal Greeting Normal Greeting Normal Greeting Normal Greeting Day Mode Greeting Day Mode Greeting Day Mode Greeting Day Mode Greeting Lunch Mode Greeting Lunch Mode Greeting Lunch Mode Greeting Lunch Mode Greeting Night Mode Greeting Night Mode Greeting Night Mode Greeting Night Mode Greeting Break Mode Greeting Break Mode Greeting Break Mode Greeting Break Mode Greeting Message Box-1 Message Box-1 Message Box-1 Message Box-1 Message Box Message Box Message Box Message Box Message Box Message Box Message Box Message Box Message Box Message Box Message Box Message Box Simplified Voice Message (SVM) TDA15/30 Data Bus 2-Ch 2-Ch Total 125 Messages 40/60/120min Total 125 Messages 40/60/120min

  10. P TD61291 Ext.201 Ext.202 Ext.203 Ext.204 Normal Greeting Normal Greeting Normal Greeting Normal Greeting Message Box-1 Message Box-1 Message Box-1 Message Box-1 Message Box Message Box Message Box Message Box Message Box Message Box Message Box Message Box Message Box Message Box Message Box Message Box OGM 1 Hung-G Message DISA answer Message Wake up Message OGM 1 Hung-G Message DISA answer Message Wake up Message OGM 1 Hung-G Message DISA answer Message Wake up Message OGM 1 Hung-G Message DISA answer Message Wake up Message OGM 1 Hung-G Message DISA answer Message Wake up Message OGM 1 Hung-G Message DISA answer Message Wake up Message OGM 1- 8 Hunt-G Message DISA answer Message Wake up Message OGM 1- 8 Hunt-G Message DISA answer Message Wake up Message Simplified Voice Message (SVM) TD612 Data Bus FYI: TD612 1-Ch 1-Ch Total 128 Messages 20/30/60min Total 128 Messages 20/30/60min

  11. P KX-TDA3192 Ext.201 Personal Greetings Message Box ISDN Ext.201 FDW to IRNA to Ext.202 Ext.202 Personal Greetings FDW to IRNA to Message Box Outside Another Extension Simplified Voice Message (SVM) - Recording personal greeting message - Recording greeting message for each time mode - Redirecting your calls to your message box - Leaving voice messages - Listening to voice messages left by callers - Accessing message box from outside. - Accessing your message box from another extension

  12. P Voice Mail service (External caller) SVM ISDN SVM ICD-Group SVM Simplified Voice Message (SVM) DDI to SVM Not Possible Personal Greeting “This is “Tanaka” DDI to IRNA/FWD Voice Message Personal Greeting “This is “Sales” Overflow DDI to Voice Message

  13. P Simplified Voice Message (SVM) Maintenance Greeting Message Normal Greeting Message Record Off-Hook  *381  C.tone  Message Replay Off-Hook  *382 Clear Off-Hook  *380 Greeting Message for Each Time Mode Record Off-Hook  *388  0 (Day)  1  C.tone  Message 1 (Night) 2 (Lunch) 3 (Break) Replay Off-Hook  *388  0 (Day)  2 1 (Night) 2 (Lunch) 3 (Break) Clear Off-Hook  *388  0 (Day)  0 1 (Night) 2 (Lunch) 3 (Break)

  14. P Assign SVM Floating No. Simplified Voice Message (SVM) Redirecting your call to your message box By using call forwarding function *71  0 (Both Call)  2 (All Call)  SVM Floating No.  # 1 (Outside)  3 (Busy) 2 (Intercom)  4 (No Answer)  5 (Busy/No Answer)  0 (Cancel) By using IRNA function

  15. P Simplified Voice Message (SVM) To listen to voice messages (First IN/Last Out) Off-Hook  *383  C.tone  Message: PT/SLT/PS Off-Hook  *702  C.tone  Message: PT/SLT/PS Off-Hook  Message Button  C.tone  Message: PT/PS Message Button  (SVM Call log)  Off-Hook To clear voice messages While you hear the recorded message. (PT/SLT/PS) 3 + 1 Additional operation while you hear the recorded message. 1: To play back the voice message form the beginning w/o C-tone. 2: To go to the next voice message 3 and 1: To clear the voice message. 4: To call back to the caller (External and Internal) 5: To go back the previous voice message #6 and Ext. No.: To leave a voice message directly another Ext. #8: To play back your greeting message and recorded voice message #9: To end the call #*: To play back the voice message from the beginning w/ C-tone.

  16. P Normal Greeting Time mode Greeting Simplified Voice Message (SVM) Accessing your SVM from another extensions. Off-Hook  *47  Your Ext. No.  PIN No.  C.tone  (Record)  *381  C.tone  Message (Replay)  *382 (Clear)  *380 (Record)  *388  0 (Day)  1  C.tone  Message 1 (Night) 2 (Lunch) 3 (Break) (Replay)  *388  0 (Day)  2 1 (Night) 2 (Lunch) 3 (Break) (Clear)  *388  0 (Day)  0 1 (Night) 2 (Lunch) 3 (Break) Listening to voice messages Off-Hook  *471  Your Ext. No.  PIN No.  C.tone  * 383

  17. P Voice Mail Service (Internal caller) Ext. 201 Remote Voice Mail Access Service Ext. 201 ISDN Simplified Voice Message (SVM) *38 # 6  Ext. Number “Tanaka’s voice message box” “Today’s meeting is canceled.” DDI call to an Ext. FWD “Tanaka’s voice message box” *47 Tone-3 NB: “Remote VM Access Service” must be set to ‘Enable’ before using this function. Ext. Number + Ext.PIN C-Tone *38  You can perform all operations.

  18. P Remote Voice Mail Access Service SVM-1 Ext.201 ISDN Ext.202 Ext.203 Ext.204 Simplified Voice Message (SVM) DDI call to Ext. 201 “Tanaka’s voice message box” *47 Tone-3 201 or 202 or 203 or 204 + Ext.PIN C-Tone *38  You can perform all operations. NB: This feature is only available for Extension Mailboxes on the same SVM card.

  19. P Remote Voice Mail Access Service SVM-1 Ext.201 ISDN Ext.202 SVM-2 Ext.203 Ext.204 Simplified Voice Message (SVM) DDI call to Ext. 201 “Tanaka’s voice message box” *47 Tone-3 NB: This feature is only available for Extension Mailboxes on the same SVM card.. Not Possible 203/204 + Ext.PIN Another DDI call to Ext.203 (SVM-2) is needed

  20. P ICD-Group Voice Mail Box SVM Ext.601 ISDN Time-Table OGM TDA3191 Simplified Voice Message (SVM) DDI call to Ext.601 Time Table of Ext.601 Starts OGM Message (TDA3191) Overflow OGM Message from SVM “This is Yamada …..”

  21. P Important Simplified Voice Message (SVM) How to create an ICD-Group Voice Mail Box 1- Create a dummy PS extension. 2- Assign this extension at head of ICD-Group Member If this extension is not programmed at head of ICD-Group Member, SVM function does not work.

  22. P Simplified Voice Message (SVM) 3- Record Message to SVM of Ext.290. 4- Redirecting call to SVM - *7141 + 601 + SVM Floating Ext. No. (591) SVM function does not work on this programming (*7141+601+290). - Assign SVM Floating Ext. No. (591) as Overflow Ext. The following program does not work SVM function.

  23. P Ext.601 Ext.290 Dummy PS Extension Ext.201 Ext.202 MW 290 *383 Simplified Voice Message (SVM) How to notify of a voice message on Ext.290. • Assign Ext. 290 Message wait button on Ext.201. •  PROG + DSS button + 40 + 290. How to listen to a voice message on Ext.290. • Assign the following command on DSS on Ext.201. •  *47 + 290 (Dummy Ext. No.) + Ext.290 PIN + *382 Final Image

  24. P Case-2 Case-5 Case-3 Case-4 Case-1 No- Greeting Normal Normal Normal Day Lunch Lunch Lunch Night Night Night Break Break Break Day Break Day Lunch Day Night Case-1 Case-2 Case-3 Case-4 Case-5 Simplified Voice Message (SVM) How to work Normal Greeting and Time mode Greeting. Greeting on Ext. 201 Time Mode Call to Ext. 201, What happens? Ext.201 ring Ext.201 ring Ext.201 ring Ext.201 ring Ext.201 ring Ext.201 ring Normal-G Normal-G Normal-G Normal-G Normal-G Normal-G Day-G Break-G Day-G Lunch-G Day-G Night-G Normal-G Break-G Normal-G Lunch-G Normal-G Night-G Ext.201 ring Break-G Ext.201 ring Lunch-G Ext.201 ring Night-G

  25. P Ext.201 Ext.201 Full Ext.201 Ext.201 Accessing Accessing Ext.201 Simplified Voice Message (SVM) How to work SVM DDI Intercom Ext.201 SVM FWD to SVM DDI Intercom Ext.201 Rings FWD to SVM DDI Intercom FWD to SVM Busy Tone DDI Intercom N/A to SVM Ext.201 Rings DDI Intercom 2ch Occupied FWD to SVM Busy Tone

  26. P Ext.202 Ext.201 SVM=YES IRNA=SVM FWD to 202 SVM=YES FWD to SVM SVM=YES IRNA=No FWD to 202 SVM=YES FWD to SVM SVM=YES IRNA=SVM FWD to 202 SVM=YES No-Answer or N/A to SVM SVM=YES IRNA=No FWD to 202 SVM=YES No-Answer or N/A to SVM SVM=YES IRNA=SVM N/A to 202 SVM=YES No-Answer or N/A to SVM SVM=YES IRNA=No N/A to 202 SVM=YES No-Answer or N/A to SVM Simplified Voice Message (SVM) How to work SVM with Multi-Call FWD. DDI to Condition-1 Condition Result Ext.201 Rings Ext.201 SVM Ext.201 Rings Ext.202 Rings Ext.201 SVM Ext.202 Rings Ext.201 Rings Ext.202 Rings Ext.201 SVM Ext.201 Rings Ext.202 Rings Ext. N/A Timer < System IRNA Timer

  27. P Ext.202 Ext.201 DDI to Condition-1 Condition Result SVM=No IRNA=SVM FWD to 202 SVM=YES FWD to SVM SVM=YES SVM=Full FWD to 202 SVM=YES FWD to SVM Simplified Voice Message (SVM) How to work SVM with Multi-Call FWD. Ext.201 Rings Ext.201 Rings

  28. P Installation and Programming

  29. P KX-TDA3192 SVM Installation TDA15 : Option Slots 9,10 or 11 TDA30 : Option Slots 8,9,10 or 11 Max. 2 cards / TDA15 Max. 2 cards / TDA30

  30. P SVM Programming Slot Max. 2 Cards/System Floating Extension Number Default 591 and 592

  31. P SVM Programming Message Settings

  32. P SVM Programming Extension Settings (Wired Extension) -None -Card1 -Card2 1-100

  33. P SVM Programming Extension Settings (DECT-PS) -None -Card1 -Card2 1-100

  34. P SVM Programming Timer Settings-1 Max recording time for a Greeting 1-600 s 1-60 s Voice Message-1 Dial Tone Voice Message-2 Dial Tone

  35. P SVM Programming Timer Settings-2 0-12.0 s Personal Greeting Mute Outside caller or External caller reaches SVM.

  36. P SVM Programming Tone detection function The SVM card has built-in Tone detection. When the card detects silence, continuous tone, cyclic tone, the message recording ends.

  37. P SVM Programming Utility Programs Check current usage Delete All messages

  38. P TVM Message on 3 Lines LCD T763x

  39. P Main Menu  Deliver Msg. EXIT ENTER TVM50/200 T7630/33 TDA15/30 Navi-Key 201:Tanaka PRG INFO RING MENU Main Menu  Receive Msg. EXIT ENTER TVM Message on 3 Lines T763x Access TVM Standby LCD

  40. P TVM TDA15 TDA30 W/o MEC T7630/33 Main Menu  Receive Msg. EXIT ENTER Main Menu  Receive Msg. EXIT ENTER TVM TDA30 W/ MEC T7630/33 TVM Message on 3 Lines T763x One VM menu language is available Max. 3 Multi-VM menu language is available Hauptmenü  Empfang Nachrichten Ende ENTER Menu Principal  Réception Msg. QUIT ENTER

  41. P Automatic FAX Transfer Function

  42. P Dial-0 DISA TDA3191 Dial-1 ISDN CNG-Tone Dial-2 Automatic FAX Transfer Function A DISA (KX-TDA3191) card is needed. The DISA card has a CNG-Tone detection function. When a CNG Tone is detected the call is redirected to the pre-assigned Ext.

  43. P PC Programming Software (Maintenance Console)

  44. P Possible to Program TDA Versions 1st Installation 2nd Installation 1.0 1.1 2.0 Case 1 1.104 2.01 Yes Yes Yes Case 2 1.104 None Yes Yes No Case 3 2.01 None No No Yes Case 4 2.01 1.104 Yes Yes No PC Programming Software Installation Procedure 1- Install (Upgrade) the latest PC S/W of V1.1 (Ver.1.104 R4). 2- Install the PC S/W of V2.01. (Select = Modify) The PC S/W V2.01 does not support the PC S/W V1.1 functionality. If you need V2.01 and V.1.1 program by one PC, you have to install both the PC S/Ws onto the PC. If the above steps are not completed, you may face the following problem.  

  45. P PC Programming Software Access to Ver.1.1 System Access to Ver.1.0 System Switching versions 2.0 to version 1.1 or 1.0 in automatic.

  46. P Upgrade Version 1.1 to Version 2.01

  47. P TDA Flash ROM - PSMPR 1.1 - DSSYS 1.1 (E) - DLNG-0 1.1 (E) - DLNG-1 1.1 (E) SD Card - PSMPR (1.1) - DSSYS 1.1 (E) DSYS 1.1(E) Ver.1.1 Backup - DSSYS 1.1 (E) TDA Flash ROM - PSMPR 1.1 - DSSYS 1.1 (E) - DLNG-0 1.1 (E) - DLNG-1 1.1 (E) SD Card - PSMPR (1.1) - PSMPR_SUB (2.2) - DSSYS 1.1 (E) PMPR 2.2 Ver.1.1 PC Software V 1.1 Upgrade Version 1.1 to Version 2.01 (-1) Important 1- Save (backup) all SD card data to a PC by a SD card R/W. Or save (backup) the present DSSYS 1.1 to your PC through USB. Important 2- Save (backup) OGM data. 3- Down load the following file from PCC web. - PSMPR 2.2xxx 4- Download PC programming software V2.0 from PCC web, and install it on the PC 5- Transfer the PSMPR 2.2 to the SD card through USB. (By PC programming software V1.1)

  48. P Upgrade Version 1.1 to Version 2.01 (-2) Important 6- Delete “DSINI” from the SD card - 1. Go to “Utility “ – “SD Card File Delete” - 2. Select “DSINI” - 3. Click “Delete” - 4. Click “OK”

  49. P Select Reset TDA Flash ROM - PSMPR 2.2 - DSSYS 2.2 (Dummy) - DLNG-0 1.1 (E) - DLNG-1 1.1 (E) SD Card - PSMPR_SUB (1.1) - PSMPR (2.2) - DSSYS 2.2 (Dummy) Ver.2.2 PC Software V 1.1 Upgrade Version 1.1 to Version 2.01 (-3) Important 7- Set the system initialize switch to ”SYSTEM INITIALIZE” position. 8- Activate PSMPR 2.2 from the PC. (By PC S/W 1.1) Select “Utility”-”System Reset”- “Reset by the Command”. Important

  50. P SD Card - PSMPR_SUB (1.1) - PSMPR (2.2) - DSSYS 2.2 (Dummy) - DSINI (E) - DLNG-0 2.0 (E) - DLNG-1 2.0 (E) TDA Flash ROM - PSMPR 2.2 - DSSYS 2.2 (Dummy) - DLNG-0 1.1 (E) - DLNG-1 1.1 (E) New Data Ver.2.2 SD Card - PSMPR_SUB (1.1) - PSMPR (2.2) - DSSYS 2.2 (E) - DSINI (E) - DLNG-0 2.0 (E) - DLNG-1 2.0 (E) TDA Flash ROM - PSMPR 2.2 - DSSYS 2.2 (E) - DLNG-0 2.0 (E) - DLNG-1 2.0 (E) Ver.2.2 Upgrade Version 1.1 to Version 2.01 (-4) 9- Open Ver 2.0 PC software and connect the PC to the TDA, the TDA asks, - Click “OK” 10- Re-start the system with the initialize switch to ”SYSTEM INITIALIZE” position. Important 11- Open Ver 2.0 PC software and connect the PC to the TDA. Execute Quick-set up (Date/Time/Pass-Word)

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