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Abstract

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Abstract

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  1. Super Models, Mental Models, and Interdependent Value Streams (Ideas for How to Improve Teamwork)Presented by Bill BellowsAssociate FellowInThinking Network, Aerojet RocketdyneEmail: william.bellows@rocket.com, Cell: 818-519-82092014 IT TLT Strategic WorkshopThe Boeing CompanyJanuary 21, 2014

  2. Abstract The aim of this presentation is to present a proposal for “better thinking about thinking” as it applies to how resources are managed, both individually and collectively. Beginning with a series of seemingly simple questions, this session offer insights into how Genichi Taguchi’s ideas on “Quality Loss” have been integrated with W. Edwards Deming’s “New Economics” to establish a new approach to resource management, termed “Purposeful Resource Management.” The foundation of a radical departure from “Reflexive Resource Management” lies in a transformation of the way we think about our thinking.

  3. Agenda • Actions & Interactions • Quiz • Modes of Thinking • Purposeful Resource Management • Opportunities to Act • Opportunities to Think

  4. Thinking Together… Increase individual awareness on thinking (InThinking)

  5. Thinking Together… Increase individual awareness on thinking (InThinking) Evolve the way we work together

  6. Thinking Together… Increase individual awareness on thinking (InThinking) Evolve the way we work together Evolve the way we learn together

  7. Thinking Together… Increase individual awareness on thinking (InThinking) Evolve the way we work together Evolve the way we learn together Evolve the way we run our organizations

  8. Thinking Together… Increase individual awareness on thinking (InThinking) Evolve the way we work together Evolve the way we learn together Evolve the way we run our organizations

  9. Replacing the screwdriver Pilot holes Hole sawDrywall installation Concrete Product / Program / Project As Conceived

  10. Replacing the screwdriver Pilot holes Hole sawDrywall installation Concrete Product / Program / Project As Conceived The top 5 uses: Replacing the screwdriver Pilot holes Hole saw Drywall installation Concrete

  11. Product / Program / Project As Conceived As Managed

  12. Super Models

  13. Super Models

  14. Mental Models …ideologies are the shared framework of mental models that groups of individuals possess that provide both an interpretation of the environment and a prescription as to how that environment should be structured. Source: Shared Mental Models, Denzau, A. and D. North

  15. Mental Models …mental models are the internal representations that individual cognitive systems create to interpret the environment and the institutions are the external (to the mind) mechanisms individuals create to structure and order the environment. Source: Shared Mental Models, Denzau, A. and D. North

  16. Mental Models Essentially, all models are wrong, but some are useful. Professor George Box

  17. Resource Management Model Activity Proactive Reactive “Mine” “Ours” Ownership

  18. Resource Management Proactive – applying effort while “good,” “OK,” “well,” or “correct” is happening

  19. Resource Management Proactive – applying effort while “good,” “OK,” “well,” or “correct” is happening Reactive – applying effort after “bad,” “not OK,” “sick,” or “incorrect” happens

  20. Resource Management “An ounce of prevention is worth a pound of cure”

  21. Resource Management “An ounce of prevention is worth a pound of cure” “A stitch in time saves nine”

  22. Resource Management “An ounce of prevention is worth a pound of cure” “A stitch in time saves nine” “Every dollar we invest in high-quality early education can save more than $7 later on”

  23. Perception & Thinking “What we see depends on what we thought before we looked.” Myron Tribus

  24. Actions & Interactions “A system is never the sum of its parts. It is the product of the interactions of its parts………………the art of managing interactions is very different indeed than the management of actions, and history requires this transition for effective management.” Russ Ackoff

  25. Actions & Interactions Actions - Parts

  26. Actions & Interactions Actions - Parts Interactions - Gaps

  27. Quiz

  28. Horse Trading “The secret to selling a horse is… Mark Twain

  29. Horse Trading “The secret to selling a horse is… to sell it before it dies.” Mark Twain

  30. Time Management How much time is spent discussing parts, tasks, activities, program milestones, etc. which are good and completed on time?

  31. Time Management How much time is spent discussing parts, tasks, activities, program milestones, etc. which are good and completed on time? How much time is spent studying for the final exam, questions from weekly quizzes and the mid-term which were correct?

  32. Time Management

  33. Buying Watermelons and Briquettes

  34. Grades What letter grade is required for all purchased parts and services, as well as tasks completed internally?

  35. Task Flow P D E F I H G

  36. Task Flow P Handoff Requirements? D E F I H G

  37. Task Grades

  38. Task Grades

  39. Task Grades

  40. Task Management

  41. Macro System Model

  42. Macro System Model Task Completion

  43. Macro System Model Task Completion Step 1 Step 2 Step N

  44. Macro System Model Task Completion GOOD Step 1 Step 2 Task A Step N

  45. Macro System Model Task Completion GOOD Step 1 Step 2 Task A Step N GOOD Step 1 Step 2 Task B Step N GOOD Step 1 Step 2 Task O Step N GOOD Step 1 Step 2 Task P Step N

  46. Macro System Model Task Completion Assembly GOOD Step 1 Step 2 Task A Step N GOOD Step 1 Step 2 Task B Step N GOOD Step 1 Step 2 Task O Step N GOOD Step 1 Step 2 Task P Step N

  47. Macro System Model Task Completion Assembly GOOD Step 1 Step 2 Task A FIT Step N Sub- Assembly 1 GOOD Step 1 Step 2 Task B Step N GOOD Step 1 Step 2 Task O Step N GOOD Step 1 Step 2 Task P Step N

  48. Macro System Model Task Completion Assembly GOOD Step 1 Step 2 Task A FIT Step N Sub- Assembly 1 GOOD Step 1 Step 2 Task B Step N GOOD Step 1 Step 2 Task O FIT Step N Sub- Assembly 2 GOOD Step 1 Step 2 Task P Step N

  49. Macro System Model Task Completion Assembly Final Assembly GOOD Step 1 Step 2 Task A FIT Step N Sub- Assembly 1 GOOD Step 1 Step 2 Task B Step N GOOD Step 1 Step 2 Task O FIT Step N Sub- Assembly 2 GOOD Step 1 Step 2 Task P Step N

  50. Macro System Model Task Completion Assembly Final Assembly GOOD Step 1 Step 2 Task A FIT Step N Sub- Assembly 1 GOOD Step 1 Step 2 Task B FIT Step N Product Assembly GOOD Step 1 Step 2 Task O FIT Step N Sub- Assembly 2 GOOD Step 1 Step 2 Task P Step N

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