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Challenges & Considerations in Generative AI for CRM

Despite the promise of generative AI, several challenges must be addressed as highlighted by the infographic. To know more, visit: https://www.thinkcapadvisors.com/crm-consulting <br> <br>

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Challenges & Considerations in Generative AI for CRM

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  1. Challenges & Considerations in Challenges & Considerations in Generative AI for CRM Generative AI for CRM Implementation Complexity Requires APIs, cloud infra, and CRM integration — costly for SMBs Reliability Risks AI can hallucinate — human review is essential Data Quality Issues Inaccurate or outdated CRM data leads to flawed outputs Skills & Training Gaps Staff need training to trust and use AI effectively Privacy & Compliance Sensitive data handling must follow regulations (GDPR, HIPAA) Change Management Resistance from agents — must position AI as a support tool +91 8506860903 contact@thinkcapadvisors.com www.thinkcapadvisors.com

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