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Generative AI in CRM

Generative AI is reshaping CRM-powered customer service. It augments human agents, drives 24/7 self-service, and enables truly personalized engagement by turning data into dialogue. The benefits u2013 from cost savings to higher satisfaction u2013 are compelling, but success requires care, audit & a human fallback option. <br><br>Are you currently evaluating CRM systems to power customer service? Book a free consulting session at https://www.thinkcapadvisors.com/crm-consulting

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Generative AI in CRM

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