Overcoming Challenges in EPR Implementation in Hospitals: A Sociotechnical Perspective
The implementation of Electronic Patient Records (EPR) in hospitals faces significant challenges. This study by Mats Berg, Erlend Fiskerud, Thai Hien Nguyen, and Hai-Minh Nguyen Tran focuses on three main challenges: the sociotechnical adaptation between humans, organizations, and information systems; the integration of EPR with existing technical systems; and the inherent complexity and unpredictability of implementing IT systems in healthcare. Emphasizing the need for user involvement, effective communication, and flexibility during the change process, the study advocates for a tailored implementation strategy that prioritizes ongoing learning and adaptability over rigid planning.
Overcoming Challenges in EPR Implementation in Hospitals: A Sociotechnical Perspective
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Presentation Transcript
TDT4210 Health InformaticsExercise 3”Challenges when implementing EPR in hospitalsGroup 2:Mats Berg, Erlend Fiskerud, Thai Hien Nguyen, Hai-Minh Nguyen Tran
3 main challenges: • Sosiotechnical adaptation between human/organization and information systems • Integration with existing technical systems • The complexity and unpredictability in the process of implementing IT-systems in hospitals
Sosio-technical adaptation between human/organization and information systems • The development of IT-systems must be based on work experience • Patient´s trajectories • Articulation work • Involvement of the end-users
Integration with existing technical systems • Standards make it easier for the systems to communicate with each other. • User interface – transparent and easy to understand • Communication between the experts
The complexity and unpredictability in the process of implementing IT-systems in hospitals • Implementing IT-systems is an organizational change process • The process of implementing is complex and unpredictable • Complexity theory gives certain clues to have such processes should be managed: • A successful implementation strategy from one organization can not uncritically be copied to another organization • One should not strive to fully plan and control the process • Focus rather on openness for experimentation and mutual/continuous learning between the organization and technology • One must create the direction for change, and then let the solutions appear as the process develops
