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Building Hope: On-Site Medical Partnership for Benefit of Low-Income Patients

Join us for a forum discussing a strategic partnership between Hope Medical Clinic and UMHS Program 2012. Learn how this collaboration aims to provide specialized care to low-income patients. Discover the impactful journey of Hope Clinic, founded over 30 years ago, offering free medical and dental visits to thousands. Find out how the lack of specialized equipment led to the formulation of a comprehensive plan and MOU involving legal, facilities, HR, education, and PR. Witness the operational highlights and success stories of the Hope@UMHS program that began in 2010, benefitting patients across various medical departments. Be part of a meaningful initiative that ensures patients receive the care they deserve.

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Building Hope: On-Site Medical Partnership for Benefit of Low-Income Patients

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  1. HOPE @ UMHS Program2012 Clinical Program of the Year Administrative Forum February 11, 2013

  2. Hope Medical Clinic of Ypsilanti, MI • Non-profit founded over 30 years ago • Provides 11,000 free medical and dental visits to 3,700 uninsured, low-income patients • 100 medical/dental + 250 other volunteers • Lacks on-site specialized equipment to provide appropriate diagnosis and triage

  3. Making an On-Site Partnership a Reality • Formulation of plan(s) • Memorandum of Understanding – a team effort including: • Legal • Facilities • Human Resources • Medical Education • Public Relations

  4. Making an On-Site Partnership a Reality Patients remain patients of Hope Medical Clinic • Hope provides and maintains all medical records • All follow-up visits, tests and medications managed by Hope • Hope obtains free radiologic, laboratory and pathologic via Trinity

  5. HOPE @ UMHS Clinic Workflow

  6. HOPE @ UMHS On-site Operations • Saturdays • All volunteers part of Hope workforce • UMHS volunteers include: • Attending/resident physicians, medical students • Nurse practitioners and/or PA’s, nurses • Audiologists • Medical assistants, optical shop/tech • Clerical staff 6

  7. Hope@ UMHS Operational Highlights • Program began October 2010 in otolaryngology; first five clinics provided 74 patient evaluations and 60 procedures • 2012: 401 total visits; 50 of these patients enrolled in UMHS MSupport charity care program for essential follow-up care 7

  8. HOPE @ UMHS Participating Departments • Dermatology • Ophthalmology • Otolaryngology-Head and Neck Surgery • Plastic Surgery “Is this how you hold a paper chart?? I Hope so.” 8

  9. Happy to be here… … and proud to serve! 9

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