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Enrollment & Financial Aid Committee May 18, 2007

CCE Student Satisfaction Survey. Enrollment & Financial Aid Committee May 18, 2007. Reasons for this survey . Existing satisfaction survey data did not break out CCE responses CCE past annual surveys only asked about scheduling and majors

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Enrollment & Financial Aid Committee May 18, 2007

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  1. CCE Student Satisfaction Survey Enrollment & Financial Aid CommitteeMay 18, 2007

  2. Reasons for this survey • Existing satisfaction survey data did not break out CCE responses • CCE past annual surveys only asked about scheduling and majors • Need to know more about CCE student experiences at Guilford • For recruiting • For retention

  3. Administration of the survey • Survey forms sent with cover letter to all faculty teaching CCE courses • Administered in class for most courses, to be returned by 2/16/07 • 1200 survey forms distributed; 481 responses received as of 4/2/07 • Surveys completed by: 119 men (24.7%) 333 women (69.2%) 29 unidentified (6.1%)

  4. Length of time at Guilford

  5. Satisfaction with scheduling Always find needed classes 99 20.6% Usually find needed classes 317 65.9% Never find needed classes 19 4.0% Take daytime classes 48 10.0% Interest in 6:30-7:45am 2/wk 192 39.9% Fri 6:30-9:00pm 171 35.6% Sat 7:15-9:45am 158 32.8% Sun 12:30-3:00pm 88 18.3% Sun 3:30-6:00pm 98 20.4%

  6. Existing Day Majors # % AFAS 78 16.2 SPAN 74 15.4 WMST 65 13.5 REL 61 12.7 SOAN 56 11.6 BIOL 53 11.0 HSCI 53 11.0 ENGL 52 10.8 INTR 48 10.0 New Non-Guilford Majors # % HRMGT 117 24.3 SOCWK 117 24.3 CNSLG 110 22.9 NRSNG 101 21.0 ADMKT 98 20.4 FRNPSY 85 17.7 LGLST 81 16.8 COMM 80 16.6 PUBADM 79 16.4 Most frequently requested new majors

  7. Comparison of CCE and traditional student responses to satisfaction survey questions* * Responses for traditional students are taken from the 12-week survey

  8. Comparison of CCE and traditional student responses to satisfaction survey questions* * Responses for traditional students are taken from the 12-week survey

  9. CCE-only questions & responses

  10. What Guilford is doing well • CCE Staff • Understand and seek to meet adult needs • Friendly, responsive, helpful staff and atmosphere • Schedule • Variety, number of classes • Flexibility of schedule • Small class sizes • Caring faculty and excellent, challenging courses • Welcoming atmosphere, enabling adult students to attend, providing opportunities

  11. Suggestions for improvement • More parking and visible security • More evening and weekend classes • Greater appreciation of demands on adult students’ time • More CCE majors • Better communication and incorporation of CCE students in campus events; better scheduling • Improved advising and financial aid

  12. What should never change • Welcoming, friendly atmosphere • Quality/caring faculty and reputation • Small classes and evening schedule • Staff helpfulness, informality, and interest • CCE program/commitment to adult learning • Core values • Diversity • Small college and campus beauty • Open mindedness

  13. Next steps • Explore parking solutions • Explore ways to expand schedules, course offerings, majors and concentrations • Work with faculty/provide staff development re: CCE/adult concerns and adult learning styles • Work with faculty, registrar, and associate dean for academic affairs to improve advising • Work with college leadership and offices to schedule events & services that fit CCE student schedules

  14. Next steps (continued) • Conduct focus groups for more in-depth information • Develop better methods of communicating with CCE students: • Newsletter • Flyers on windshields • Ticker in Hendricks? • Increased use of SGA • Increased use of faculty • Article in the Guilfordian • Encourage student governments to work together on scheduling joint projects

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