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The 2012 Financial Performance Analysis reveals a remarkable growth trajectory characterized by enhanced profitability and an increasing number of customers. Notably, the growth in borrowing customer base significantly contributes to asset expansion and overall financial health. The organization boasts a well-diversified asset portfolio with consistent improvements in asset quality. Continued investment in technology and a strong capital base supports operational efficiency. Prudent financial strategies and renewed focus on shareholder value underscore the commitment to sustainable growth and enhanced returns on investment.
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Remarkable growth in customer numbers • Sustained growth in customer numbers continues to deepen financial inclusion
Growing borrowing customer base Strong growth in borrowing customer numbers continues to boost asset growth and the bottom line
Consistent improvement in asset quality Loan book quality: NPL/Gross loans %
Branch and ATM network 600 492 500 426 377 400 ATMs 300 260 Branches 182 200 114 92 85 100 79 51 0 2009 2008 2010 2011 2012 Robust technology and service delivery channels • Strong focus on our county banking strategy • Continued focus on developing innovative ways to optimise operational efficiency while providing unrivalled service
Strong capital base • Stable growth in shareholder equity • Ability to double our deposit base within the set statutory requirements • Ability to lend up to Kshs 7.5B to a single customer • Capital retention strategy to grow business Kshs Billions
Strong return on investment • Progressive dividend payout as our earnings grow • Critical focus of deepening shareholder value
Funding distribution • Renewed focus on subordinated debt to improve interest margins and reduce mismatch between asset and liability mix
Solid growth in key indicators KES Billions
Sound capital strength Strong capital base, well above the statutory minimums of 8%, 8% & 12%, to fuel the business
Prolific growth in operating income • Focus on non-funded income remains crucial to drive earnings • Growth in funded business remains a key anchor of future returns Kshs Millions
Consistently improving efficiency • Steady decline in CIR is expected to continue • Outliers due to heavy investment in branch network and infrastructure • Creation of a dedicated Cost & Performance Management Unit to drive this agenda