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CHC14015 Certificate 1 in Active Volunteering - Retail

This introductory session for Certificate I in Active Volunteering discusses the vital role of volunteering within the community, highlighting its benefits and the various sectors that rely on volunteers. Participants will explore key statistics from Volunteering Australia, including the increasing youth participation and common reasons for volunteering. The course provides hands-on experience, transferable skills, and career exploration opportunities while promoting personal satisfaction and community engagement. Embrace the joy of helping others and enhance your employability through active volunteering.

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CHC14015 Certificate 1 in Active Volunteering - Retail

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  1. CHC14015 Certificate 1 in Active Volunteering - Retail Week 1: Introductory session

  2. Volunteer involving organisations “Volunteering is time willingly given for the common good and without financial gain.” 2015 Volunteering Australia • 600,000 not-for-profit organisations • 5.8 million volunteers Youth volunteering increasing (16% in 1995) Volunteering Australia Key Facts 2015

  3. 2010 volunteers worked in • Arts/heritage – 7% • Business/professional/union – 6% • Welfare/community – 22% • Education and training – 18% • Animal welfare – 5% • Emergency services – 7% • Environment – 7% • Health – 9% • Parenting, children and youth – 16% • Religious – 22% • Sport and recreation – 37% • Other – 16%. Volunteering Australia Key Facts 2015

  4. 2006 Why people volunteer • Help others/community – 57% • Personal satisfaction – 44% • Personal/family involvement – 37% • To do something worthwhile – 36% • Social contact – 22% • Use skills/experience – 16% • To be active – 16% • Religious beliefs – 15% • Other – 20% Volunteering Australia Key Facts 2015

  5. Other reasons to volunteer • Work experience • Try new things • Share skills • Learn about new things • Practice a language • Part of a formal program, eg apprenticeships (not strictly included in the definition of volunteering anymore) Volunteering Australia Key Facts 2015

  6. It makes us happy • 96% of volunteers say that it ‘makes people happier.’ • 95% of volunteers say that volunteering is related to feelings of wellbeing. • The experience of helping others provides meaning, a sense of self-worth, a social role and health enhancement. Volunteering Australia Key Facts 2015

  7. What about me? • What are my goals? • What do I want from this study? Volunteering Australia Key Facts 2015

  8. Benefits of study • Obtain hands on experience • Gain familiarity on how workplaces operate • Develop employability skills, egcommunication, teamwork, problem solving skills, etc • Provide information to future employers about your skills • Develop or improve your interpersonal skills • Explore potential career paths • Gain entry into other vocational training programs, egCertificate II in Active Volunteering or Certificate I in Health Support Services • Support your transition to higher education pathways. Volunteering Australia Key Facts 2015

  9. Course structure Certificate 1 in Active Volunteering Core Units Work with diverse peopleCHCDIV001 Be an effective volunteerCHCVOL001 Participate in WHSHLTWHS001 Electives The context of a retail environment Communicate in the workplaceBSBCMM201 Organise and maintain the store environmentSIRXIND002 Work effectively in a customer service environmentSIRXIND001 Conduct financial transactionsTLIP2024 Conclusion Volunteering Australia Key Facts 2015

  10. Student support and materials • Two (2) four-hour face-to-face group training sessions • A Student Guide and Workbook (the workbook) • A copy of the PowerPoint presentation (given to you during the face-to-face sessions). Volunteering Australia Key Facts 2015

  11. How do I complete? • Assessment activities in your course material • Final section in each workbook • In face-to-face sessions • As homework • Help from your volunteer supervisor • Assessment checklist Volunteering Australia Key Facts 2015

  12. Help • Workbook • Your volunteer supervisor • Your tutor • Your group Volunteering Australia Key Facts 2015

  13. CHC14015 Certificate I in Active Volunteering – Retail Week 23: Conclusion Volunteering Australia Key Facts 2015

  14. Questions • Have you finished your Student Guide and Workbooks? • Timeframes? • Questions about Assessment Activities? • Issues in your volunteering workplace? • What do you still have to do? Volunteering Australia Key Facts 2015

  15. Course structure Certificate 1 in Active Volunteering Core Units Work with diverse peopleCHCDIV001 Be an effective volunteerCHCVOL001 Participate in WHSHLTWHS001 Electives The context of a retail environment Communicate in the workplaceBSBCMM201 Organise and maintain the store environmentSIRXIND002 Work effectively in a customer service environmentSIRXIND001 Conduct financial transactionsTLIP2024 Conclusion Volunteering Australia Key Facts 2015

  16. Feedback & Week 1 revisited • What have your learned? • Initial Week 1 questions • Learnt about yourself? • Change in goals? • Did I receive what I wanted?Why – Why not? Volunteering Australia Key Facts 2015

  17. Congratulations Volunteering Australia Key Facts 2015

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