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What is Stress?

What is Stress?. An imbalance between demand and ability to meet those demands in the allotted time frame. Types of Stress. Eustress desirable outcome of stress motivational results Distress negative outcome results in emotional and physical illness. Individual Differences in Stress.

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What is Stress?

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  1. What is Stress? An imbalance between demand and ability to meet those demands in the allotted time frame.

  2. Types of Stress • Eustress • desirable outcome of stress • motivational results • Distress • negative outcome • results in emotional and physical illness

  3. Individual Differences in Stress • Stress Personalities • Type A vs. Type B • Pessimists vs. Optimists • Dempcy & Tihista’s Seven Personality Types • Gender, Ethnicity, Race • Stress Sensitization

  4. Dempcy & Tihista’s Seven Personality Types • Pleasers • Internal Timekeepers • Strivers • Inner Con Artists • Critical Judges • Worriers • Sabertooths

  5. StressorsPersonal • Fear • Resistance • Resentment

  6. StressorsOccupational • Role conflict • Role ambiguity • Role overload • Poor person/organization fit • Work environment • Change • Relations with others

  7. StressorsOthers • Minor frustration • Forecasting • Residual

  8. Organizational Consequences of Stress • Job Burnout • Job Performance (curvilinear relationship) • Increased Absenteeism • Increased Turnover • Drug/Alcohol Abuse

  9. Managing StressPlanning for Stress • Exercise • Laughter • Diet • Quit or reduce smoking • Sleep • Support groups • Self-empowerment • Coping skills

  10. Managing StressDuring and After Stress • Relaxation techniques • Time management

  11. Workplace Violence Perpetrators • Under severe stress • Male • 20 - 50 years of age • Self-esteem tied to job • Fond of violent films • Own several guns with ready access • Subscribes to Soldier of Fortune • Loner

  12. Reducing Workplace Violence • Security measures • Better employee screening methods • Increased management awareness

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