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WELCOME! NOREX Tampa Forum March 23, 2005

WELCOME! NOREX Tampa Forum March 23, 2005. MANAGEMENT ISSUES. Topic 1 Communicating IT strategy to senior management team. Diana Sharkey Tampa General Hospital. Topic 2

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WELCOME! NOREX Tampa Forum March 23, 2005

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  1. WELCOME! NOREX Tampa Forum March 23, 2005

  2. MANAGEMENT ISSUES

  3. Topic 1 Communicating IT strategy to senior management team. Diana Sharkey Tampa General Hospital

  4. Topic 2 Cost Containment: In which areas have you found opportunities to reduce overall IT expenses – i.e. server consolidation, VMware, etc? Mike Herrin Tampa Electric

  5. Topic 3 Please share success stories regarding chargeback or any other cost sharing strategy for IT services in support of on-going funding for IT infrastructure. Judy Lake City of Tampa

  6. Topic 4 Interested in discussion on ITIL (Information Technology Infrastructure Library). Are many companies starting to implement this format? Gary Tice EverBank

  7. Topic 5 Project management, program management, portfolio management, process improvement. Tom Burkhead AEGON

  8. Topic 6 What is the level of support your organization has for project management, your perceived level of maturity in project management, and the challenges you currently have with project management? John Sage AEGON

  9. Topic 7 Resource management as it pertains to project management. John Sage AEGON

  10. Topic 8 Staff Competencies: Levels, criteria, measurement, maintenance. Diana Sharkey Tampa General Hospital

  11. Topic 9 Certifications for Analysts (Project Management, Systems Expertise, I.e. Healthcare): How important are they? How widely used as criteria? Diana Sharkey Tampa General Hospital

  12. Topic 10 Employment trends

  13. Additional Topics

  14. SOFTWARE ISSUES

  15. Topic 1 Change Control

  16. Topic 2 Development platforms (.net/ JAVA/ J2EE/ open source)

  17. Topic 3 Web Development

  18. Topic 4 Portals

  19. Topic 5 Data warehouse issues

  20. Topic 6 ERP experiences

  21. Topic 7 Windows XP/SP2

  22. Additional Topics

  23. NETWORK AND COMMUNICATIONS ISSUES

  24. Topic 1 Network monitoring products: What networking monitoring products are you using and do you report on trends in the distributed environment? Mike Herrin Tampa Electric

  25. Topic 2 Desktop Management: What products are others using to manage desktops remotely? Mike Herrin Tampa Electric

  26. Topic 3 What other companies are using a Blackberry Enterprise Server and what type of functionality for the business units are they leveraging from it? Gary Tice EverBank

  27. Topic 4 Remote access

  28. Topic 5 Patch management

  29. Topic 6 Authorization and authenticaton

  30. Topic 7 Identity management

  31. Topic 8 PDA experiences / strategies

  32. Topic 9 Single sign-on

  33. Topic 10 Instant messaging

  34. Topic 11 E-mail issues

  35. Topic 12 Voice over IP

  36. Topic 13 Telecom Trends

  37. Topic 14 Wireless experiences

  38. Additional Topics

  39. OPERATIONS AND SUPPORT ISSUES

  40. Topic 1 SAN experiences: Has anyone calculated TCO of SAN versus Local/Direct Attached Storage? Jeff Thompson Tampa Electric

  41. Topic 2 What are people doing for storage management? HSM? Tools? Delete policies? Jeff Thompson Tampa Electric

  42. Topic 3 DDT Implementations: Does anyone have any experiences with Disk to Disk to Tape implementations? If so, how widely is this technology deployed in your environment? Jeff Odgen Tampa Electric

  43. Topic 4 Help desk issues: What standard metrics are others measuring at their help desk? Mike Herrin Tampa Electric

  44. Topic 5 Blade servers

  45. Additional Topics

  46. SECURITY AND DISASTER RECOVERY

  47. Topic 1 How do you convince management to apply more resources to security? J.R. Kennedy Hillsborough County Sheriff’s Office

  48. Topic 2 How are you protecting against spyware? J.R. Kennedy Hillsborough County Sheriff’s Office

  49. Topic 3 How are you cleaning up spyware? J.R. Kennedy Hillsborough County Sheriff’s Office

  50. Topic 4 Are you doing anything to help protect you users from phishing? J.R. Kennedy Hillsborough County Sheriff’s Office

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