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HealthPartners Communication Toolkit

HealthPartners Communication Toolkit. HealthPartners is pleased to provide you with this communication toolkit to assist in your efforts to disseminate clinical indicator results to your providers. The toolkit consists of PowerPoint slide templates that you can customize with your results.

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HealthPartners Communication Toolkit

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  1. HealthPartners Communication Toolkit HealthPartners is pleased to provide you with this communication toolkit to assist in your efforts to disseminate clinical indicator results to your providers. The toolkit consists of PowerPoint slide templates that you can customize with your results. Included in the toolkit: • Clinical indicators overview • Sample comparison graphs for Optimal Diabetes Care, Optimal Vascular Care, Optimal Depression Care and Preventive Services • Partners in Excellence measures and targets for 2008, 2009 and 2010 To use this as a PowerPoint document, click File, Save As and save it to your system. A technical supplement to the Clinical Indicators Report is available and includes measurement detail, optimal component rates, trended plan rates over time and external benchmarks. The report and supplements are available at healthpartners.com/quality. 2009 HealthPartners Clinical Indicators Communication Toolkit

  2. HealthPartners Clinical Indicators17th Edition Over sixteen years of collaboration, measurement innovation and performance improvement To be updated with new cover 2009 HealthPartners Clinical Indicators Communication Toolkit

  3. Clinical Indicators 2008 / 2009 Results • The primary purpose is to provide valid and reliable information for providers to use in their efforts to improve patient care and outcomes • Rates are displayed for HealthPartners provider groups based on patient volume, Partners in Excellence program participation, geographic location and strategic relationship with HealthPartners • Each graph displays provider performance, 95% confidence intervals, average medical group performance and performance goal • Results reflect claims data, chart audit results, patient survey and provider self-reported data • Clinical Indicators data is reported at the medical group level and supports HealthPartners’ Partners in Excellence program. This important initiative provides financial recognition to medical groups for superior performance. • HealthPartners uses this information to support internal quality improvement initiatives which may include provider incentive and tiering programs 2009 HealthPartners Clinical Indicators Communication Toolkit

  4. Clinical Indicators 2008 / 2009 Results • Measure Title • Description • Methodology • Products included • Denominator/numerator definitions • Attribution • Sample size if applicable • Results 2009 HealthPartners Clinical Indicators Communication Toolkit

  5. Behavioral Health Diabetes Care Health Information Technology Heart Health Medication Management Musculoskeletal Obstetrics and Gynecology Optimal Lifestyles Healthy Life Screening Preventive Services Safety Tobacco Use & Cessation Clinical Indicators 2008 / 2009 Results Comparative provider performance on 67 measures reported by primary care, specialty, pharmacy and hospital related to: 2009 HealthPartners Clinical Indicators Communication Toolkit

  6. What’s New? • Antidepressant Medication Management(Primary Care and Behavioral Health) • Chemical Health Diagnosis and Effective Facilitation(Primary Care and Behavioral Health) • Optimal Care for Acute Low Back Pain(Primary Care) • Hysterectomy Post-operative Complications(OB/GYN) 2009 HealthPartners Clinical Indicators Communication Toolkit

  7. What’s New? • Clinic Safety Assessment Survey • Patient Experience Medication Safety(Primary Care, Cardiology, ENT, OB/GYN, Orthopaedics, Pharmacy Care) 2009 HealthPartners Clinical Indicators Communication Toolkit

  8. Optimal Diabetes Care Managing All Risk Factors • Blood pressure under 130/80 • Daily aspirin use • LDL < 100 • HbA1c < 7.0 • Non-smoker * HealthPartners Health Plan rate includes members sampled for HEDIS and to support MNCM statewide rates and is weighted by product type. HEDIS specifications are applied to appropriate individual numerator events. ** MN Community Measurement results are self-reported and are weighted to adjust for the mix of clinics submitting full populations and clinics submitting samples. Modified HEDIS specifications are applied (eg: The allowable timeframe for LDL and HbA1c numerator events is expanded.) 2009 HealthPartners Clinical Indicators Communication Toolkit

  9. Optimal Vascular Care Managing All Risk Factors • Blood pressure under 130/80 • Daily aspirin use • LDL < 100 • Non-smoker * HealthPartners Health Plan rate includes members sampled for HEDIS and to support MNCM statewide rates and is weighted by product type. HEDIS specifications are applied to appropriate individual numerator events. ** MN Community Measurement results are self-reported and are weighted to adjust for the mix of clinics submitting full populations and clinics submitting samples. Modified HEDIS specifications are applied (eg: The allowable timeframe for the LDL numerator event is expanded.) 2009 HealthPartners Clinical Indicators Communication Toolkit

  10. Optimal Lifestyles and Preventive Services 2009 HealthPartners Clinical Indicators Communication Toolkit

  11. Healthy Life Screening 2009 HealthPartners Clinical Indicators Communication Toolkit

  12. Optimal Depression Care • Documented five or more symptoms of major depression • Documented symptom follow-up within three months • Antidepressant medication for 180 days 2009 HealthPartners Clinical Indicators Communication Toolkit

  13. How we compare to others 2009 HealthPartners Clinical Indicators Communication Toolkit

  14. Partners in Excellence Program • Forms the basis for HealthPartners financial and public recognition for medical/specialty groups achieving either excellent or superior performance in clinical quality, patient experience and affordability measures. • Rewards are based on medical group performance as measured by the clinical indicators measurement set, Consumer Choice satisfaction survey and other defined measurement tools. 2009 HealthPartners Clinical Indicators Communication Toolkit

  15. 2008 Partners in Excellence Program –Primary Care HealthPartners Innovations in Health Care Award 2009 HealthPartners Clinical Indicators Communication Toolkit

  16. 2008 Partners in Excellence –Specialty Care 2009 HealthPartners Clinical Indicators Communication Toolkit

  17. 2009 Partners in Excellence Program –Primary Care HealthPartners Innovations in Health Care Award 2009 HealthPartners Clinical Indicators Communication Toolkit

  18. 2009 Partners in Excellence –Specialty Care HealthPartners Innovations in Health Care Award 2009 HealthPartners Clinical Indicators Communication Toolkit

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