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The Voice of Nursing Community of Practice Forums (CoP) Forums

The Voice of Nursing Community of Practice Forums (CoP) Forums. SCAL/Irvine Medical Center August 20 th , 2015 Presenters: Harmony Gamez, Nancy McNeill, Wendy Cortez. KPOC-Irvine Medical Center. Executive Sponsor Mark Costa Executive Director. Project Lead Harmony Gamez

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The Voice of Nursing Community of Practice Forums (CoP) Forums

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  1. The Voice of NursingCommunity of Practice Forums (CoP) Forums SCAL/Irvine Medical Center August 20th, 2015 Presenters: Harmony Gamez, Nancy McNeill, Wendy Cortez

  2. KPOC-Irvine Medical Center Executive Sponsor MarkCosta Executive Director Project Lead Harmony Gamez Project Manager II Champion Ruby Gill Chief Nurse Executive EDUCATION Team Leads Wendy Cortez & Tony Patriarca EVALUATION Team Leads Nancy McNeill & Jillian Garcia INFRASTRUCTURE Team Leads Rhonda Infante & Tuyen Nguyen INSPIRATION Team Leads Ever DelRosario & Elizabeth Miller 2

  3. Results As of Date UP! Elevating Nursing Professional Practice

  4. UP! Elevating Nursing Professional Practice Infrastructure: Empathy Nurse Communication: Peer to Peer Feedback Education: Promoted Life-Long Learning Evaluation: Self-Evaluation Tool Inspiration: Promoted Teamwork Using Reward & Recognition Programs

  5. Empathy Video & Time for Reflection Why Did You Became A Nurse?

  6. Partnered with Nurse Communication Team Hospital Medical Errors Kill 98,000 Americans Each Year http://www.howardluksmd.com/orthopedic-social-media/your-role-in-avoiding-medical-errors/ 2014.12.16

  7. Peer to Peer Feedback • Initial Peer to Peer Training October 2014 with Nurse Communication Champions • ANA Defined • Champions Lead Socialization of Peer to Peer Feedback to Nursing Staff • Collaborative Nature of Providing High Quality, Safe Care • Benefits of Peer Driven Feedback • How to Provide Peer Feedback Successes • Implemented Peer to Peer Feedback as a Part of all Nursing Committee Responsibilities • Collaborating with our Regional Professional Practice Director, Regional Labor Leadership, and Other SCAL Med Centers to Create a Consistent Approach

  8. Promoted Life-Long Learning Before VON After VON • Ben Hudnall Resources • Unit Competition for Degrees and Certifications • Entries of degrees in MyHR Increased Degrees Reported by 41%

  9. Promoted Life-Long Learning Ben Hudnall Funded Specialty Certification Review Courses Hosting On-Site College Courses • RN to BSN • MSN Pending Data Reports on Staff & Nurse Leaders Enrolled in School “Well I said I'd never go back to school but now I have been motivated! Thank you Kaiser Voice of Nursing. I would like approval from my manger to participate in the Stipend Program. I am going to talk to each of you to see what schools you all recommend. I'm actually excited. Maybe I'll finally get my Bachelors degree and graduate the same time as my son! So as soon as I can I would like the approval so I can make an appointment with a career counselor. Thanks for your examples and support.” Fondly, Crystal

  10. Results As of Date Staff Feedback on Self Evaluation Tool Self Evaluation Tool

  11. Promoting Professional Practice & Teamwork Through Reward & Recognition National Nursing Recognition Program Radiant Star National Nursing Pin Program iCount Awards Sparkling Star DAISY

  12. Voice of Nursing Current Work Standardized Uniform Pilot • RN Satisfaction/Engagement Survey • NDNQI 2nd Year • ABC Pilot • Unit Based, Staff Driven Action Plans Professional Practice Summit in Nov. 2015 and Jan. 2016 Monthly Focus For Continued Professional Practice Model Identification Integration and Enculturation

  13. What We Have Learned…. Passion from Frontline Staff Staff Engagement & Creativity Staff Willingness to Step Outside of Their Comfort Zone Excitement and Enthusiasm to go Back to School Training Schedule and Commitments Included in Budgeting Process

  14. What We Need Help With… National Support in Including and Engaging Front Line Staff in Decision Making Automated Degree and Specialty Certification Tracking Integration of Other Team Members • Nursing Assistants

  15. Q & A

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