1 / 6

CSA WG Service Agreement Status

This document outlines the CSA's effort to develop a recommended standard for service agreements. It aims to define templates, including a formal schema, and provide examples based on current inter-agency agreements. It identifies necessary mechanisms for maintaining these agreements and highlights issues like terminology and existing agency practices that need alignment. Current status and next steps are outlined, with a deadline for receiving comments and drafting revisions to ensure comprehensive agreement across involved organizations.

trynt
Télécharger la présentation

CSA WG Service Agreement Status

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. CSA WG Service Agreement Status Prepared by Hugh Kelliher Space ConneXions Limited hugh.kelliher@spaceconnexions.com

  2. CSA Charter Requirement • Development of a recommended standard for service agreements that: • defines template(s) of service agreement contents, including a formal schema, • offers two or more examples of an instantiated service agreement based on the template and two or more current inter-agency service agreements, • identifies mechanism(s) for service agreement maintenance.

  3. Overall Approach This addresses Item 1 This will address Item 3 Item 2 is being addressed initially by comparison with an existing JPL ‘Draft Service Agreement’

  4. Current Status • Section 3 contains a summary of the Service Agreement process • Section 4 contains all the parameters needed to execute an SLE service (RAF, RCF, CLTU) See Service Catalog

  5. Some Issues • Terminology needs to be agreed • Service Agreement process needs to be agreed • Existing agency practices need to be incorporated • Further services need to be added e.g. tracking • Additional services will need to be identified as bilaterally-agreed until the services are defined by the CSTS and SM Working Groups • Examples of instantiated service agreements will be based on existing ESA, NASA documents

  6. Next Steps • Receive comments from CSA 31 May 2009 • Draft sections 2 and 5 31 May 2009 • Revise entire document 30 June 2009 • Next draft should include parameters extracted from NASA, ESA and other agency documents • Further iterations should lead to Red 1 this fall

More Related