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Strategic and Annual Performance Plans 2013-2017 Presented by Lesibana Fosu Chief Financial Officer 17 March 2012. RAF Representatives. Vision To provide the highest standard of care to road accident victims to restore balance in the social system. Mission
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Strategic and Annual Performance Plans 2013-2017Presented by Lesibana FosuChief Financial Officer17 March 2012
Vision To provide the highest standard of care to road accident victims to restore balance in the social system. • Mission • To provide appropriate cover to all road users within the borders of South Africa; to rehabilitate persons injured, compensate for injuries or death and indemnify wrongdoers as a result of motor vehicle accidents in a timely, caring and sustainable manner; and to support the safe use of our roads.
Core Values UBUNTU We care for and support our customers We care for and support each other SOLUTION FOCUSED We offer solutions We take responsibility for our actions We commit and demonstrate integrity, honesty, consistency and fairness in our actions and decisions PRIDE IN WHAT WE DO We model the highest standards of personal and professional behaviour
Presentation overview • Mandate • Our challenges • Strategic objectives and related outcomes • Projects in progress or new projects: NOM • Resources available to achieve the strategic objectives • High level budget • Summary of Strategic Risks
Mandate • RAF derive its mandate: • Constitution of the Republic “The constitution of the Republic of South Africa recognizes the injustices of the past and depicts the new South Africa as an open and democratic society based on human dignity, equality and freedom. Through delivering on it’s mandate, the RAF fulfills the entrenched right to : Equality, dignity, healthcare and social security. • The Road Accident Fund Act, 1996 ( Act No. 56 of 1996) (the RAF Act) “To compensate users of South African roads for loss or damage wrongfully caused by the negligent driving of motor vehicles within the boarders of the Republic”.
Our challenges • The effective functioning of the RAF is hampered by a number of factors. • These factors can be divided into four categories, namely: • Issues that are common to all delictual-based systems; • Issues specific to the South African system; • Environmental issues; and • Internal challenges faced by the RAF.
Our challenges The following diagram outlines those key challenges
Alignment of the RAF Strategies with Government Priorities Denotes where RAF contributes
Alignment of the RAF strategies with National Transport Priorities Denotes where RAF contributes
New Operating Model Elements of the New Operating Model Operational efficiency & effectiveness ObjectiveTo invest in systems and processes that provide superior service delivery to victims of motor vehicle accidents, their families and service providers Paperless environment Specialist processing units Processing of claims Claims Processing 11 Official languages Distributed Customer Services Network National Coverage Public Access Customer centric software Strong IT backbone Direct links with hospitals Infrastructure
RAF desired end state • Service delivery • The desired end state in terms of service delivery will see: • Greater accessibility for the customer • Quicker turnaround from accident to payment • Expansion of the service delivery mandate to include rehabilitation • More equitable benefits to claimants Service delivery Organisation sustainability • Organisational sustainability • The continued sustainability of RAF will: • We will be able to continue our mandate to ensure that Government continues to provide suitable benefit and rehabilitation for accident victims • Allow an easy transition to a no-fault based benefit systems (RABS) • Allow RAF to focus on eliminating the current claims backlog while enhancing our capability through the new operating model Alignment to CSSS Road safety awareness Patient rehabilitation • Alignment to CSSS • The alignment to CSSS will see: • Active contribution to Governments broader social security mandate • Alignment of benefits between CSSS institutions • Have the opportunity to transform into a more sustainable organisation • Road safety awareness • The end state of increased awareness will be: • a reduction of road fatalities which will reduce Governments obligation for accident compensation • That RAF will have a more fruitful relationship with other road agencies • Patient rehabilitation • The end reached will be that: • Our customers will be able to becoming economically active and self sustainable • There will be a reduction on Government’s longer term social security obligations END STATE OF THE RAF 19
Resources to achieve the strategic objectives The following divisions within RAF will contribute towards achieving the strategic objectives:
High level budget • Zero based • Key assumptions used
High level budget Statement of financial performance (R’000)
High level budget Statement of Financial Position (R’000)
High level budget Cash flow Statement (R’000)
