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Email Basics

Email Basics

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Email Basics

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  1. Email Basics Computer Training for Elders

  2. What We Think We Know… • You are an older adult (or you wouldn’t be in this training) • You have a computer with Microsoft Vista and an internet connection • You already have an email account set up on HotMail or Microsoft Live

  3. What We Think We Know… • HotMail (or Microsoft Live) is a web-based email program, so you use your web browser to send email • This also means you can use a public computer to check your email when traveling • You want to send and receive email

  4. What is Email? • Email is short for “Electronic mail” • Like paper mail, it is sent by a specific person or business to another specific person or business • Also, like paper mail, a lot of what you get in your mailbox is not of particular interest to you

  5. Things You Want • Your email box might include letters from friends or family • This can include pictures of special events

  6. Things You Want • Information from government or businesses that affect you directly or indirectly • Messages from “mailing lists” of organizations whose interests you share

  7. Things You Don’t Want • Junk email, like junk paper mail, fills your mailbox with offers and information that you really don’t care about • Junk email has been given the name “spam”

  8. Things You Don’t Want • It has been estimated that 80% of all email is spam • Unlike paper mail, your email provider can throw away a lot of the spam before you see it

  9. Things You Don’t Want • In spite of that, you will see lots of offers for prescription drugs, fast money, and incredible business opportunities • In general, if you don’t remember asking for information, it probably isn’t true

  10. Things You Don’t Want • Another category of spam in that generated by your friends and family

  11. Things You Don’t Want • There are many rumors, “cute” pictures, or moving stories that friends forward to each other • While these are generally sent as a way of saying “I’m thinking about you,” it’s better to say “I’m thinking about you.”

  12. Things You Don’t Want • Another type of family spam is warnings about computer viruses and other bad things that might happen • These are virtually always made up, but often include assurances that they have checked

  13. Things You REALLY Don’t Want! • You can also receive messages asking you to confirm your account information at the bank, credit card information, or other personal information • These are messages from criminals who are trying to rob you

  14. Things You REALLY Don’t Want! • Sometimes, the message has an “attachment” that you are to open on your computer, or a link to a website • These can install hidden software on your computer that uses it for illegal purposes when you are not watching

  15. The Rules: • NEVER send personal or financial information over email • Don’t click on attachments or links in emails, unless you know that the person really sent it • (Some programs will send email to people who really send you email)

  16. The Rules: • If something says “pass this on to everyone you know,” don’t

  17. Logging In to Your Email • Start your web browser • Move the mouse pointer over the start button, then click the left mouse button once • This will open the Start menu

  18. Logging In to Your Email • Move the mouse pointer to the “Internet – Internet Explorer” entry • Click the left mouse button once

  19. Logging In to Your Email • The Start Menu will disappear, and Internet Explorer will appear

  20. Navigate to the Email Website • Click once in the address bar of your web browser • The current address will change colors, ready to be replaced by your new address

  21. Navigate to the Email Website • Type “Hotmail.com” and press “Enter” • This works even if you have a “Live.com” address • The Hotmail login page will appear

  22. Favorites Revisited… • You’ll remember that when we were talking about using the web, we talked about “Favorites” • You are likely to visit your email page frequently, so this is a perfect page to be a favorite • Let’s add the login page as a favorite!

  23. Favorites Revisited… • Move the mouse pointer over the star with the “plus” on it

  24. Favorites Revisited… • Click the left button once to make the menu appear • Move the mouse down to “Add to Favorites…”

  25. Favorites Revisited… • Click the left mouse button once • The “Add a Favorite” window will appear

  26. Favorites Revisited… • The current name isn’t as helpful as it might be, but is selected making it easy to change

  27. Favorites Revisited… • Type “Email” as a new name • Click the “Add” button

  28. Favorites Revisited… • “Email” will be added to your Favorites list • The next time you want to check your email, you can just open the browser and click on the “star” icon

  29. Favorites Revisited… • On the “Favorites” menu, you can click on “Email” to come directly to the email page

  30. Hotmail Login

  31. Hotmail Login • The only part of this screen you need to pay attention to is on the right side, where you will enter your “ID” and “Password”

  32. Hotmail Login

  33. Login to Your Email Account • Logging in to your email tells the computer that you are who you say you are • To do this, you enter your ID (your email address) and your secret password

  34. Login to Your Email Account • All of your friends will know your email address • No one else should know your password

  35. Login to Your Email Account • Click the mouse in the Microsoft Live ID box

  36. Login to Your Email Account • Type your email address

  37. Login to Your Email Account • Click the mouse in the password box • Type your password

  38. Login to Your Email Account • As you type, you won’t see your password, just a series of big dots

  39. Login to Your Email Account • The computer does this so no one watching over your shoulder can learn your password

  40. Login to Your Email Account • It can, however, make it hard to get your password typed correctly

  41. Login to Your Email Account • Below the password, you’ll see checkboxes for “Remember me on this computer” and “Remember my password”

  42. Login to Your Email Account • If you can be sure that no one else will be using your computer, this will allow you to log in without typing your user name and password

  43. Login to Your Email Account • Don’t ever click these boxes on a computer that other people will use • Once your password is typed, click the “Sign In” button

  44. Login to Your Email Account • You should now see the HotMail Home Page

  45. The HotMail Homepage

  46. So, Where Is My Mail? • You’ll notice that the Hotmail homepage doesn’t have your email on it

  47. So, Where Is My Mail? • Along the left hand edge, though, are a list of folders • These are where different kinds of mail go

  48. So, Where Is My Mail? • The “Inbox” contains mail that you have received that Hotmail thinks you are interested in

  49. So, Where Is My Mail? • The number tells you how many messages you have that you have not yet read

  50. So, Where Is My Mail? • The “Junk” mailbox contains any messages that HotMail thinks might be spam