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Comprehensive Planning for IT at the University of Georgia: A Collaborative Approach

The Compact Planning process at the University of Georgia involves a collegial, participatory approach to align unit and organizational goals within the realm of Information Technology. Conducted from September 5 to October 4, 2007, this process engaged over 400 faculty, staff, and students through 100 meetings, gathering feedback and requests for 292 distinct services. This iterative and collaborative framework sets long-term priorities and establishes accountability through specific performance measures, guiding the university’s IT initiatives for enhanced service and infrastructure excellence.

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Comprehensive Planning for IT at the University of Georgia: A Collaborative Approach

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  1. Compact PlanningA collegial, participatory planning process for Information Technology at the University of Georgia September 5 – October 4, 2007

  2. https://eits.uga.edu/planningCycle/

  3. OCIO/EITS Vision and Mission • Vision • Continue in the role of state and national leader in information technology, and to be recognized as the first source for knowledge and expertise in the area of information technology. • Mission • Provide a robust, reliable, and secure information technology infrastructure, maintain essential production services, and offer world-class support.

  4. OCIO/EITS Core Values • Excellence in Customer Service • Our People are Our Greatest Asset • A Winning Attitude • Honesty and Integrity • Teamwork and Communication • Efficiency, Effectiveness, and Improvement

  5. Strategic Core Areas • Leadership for Information Technology • Strategic Planning, Policy, and Advisement • Business and Technology Partnerships • Client Service and Support • Information Security • Information Management and Integration • Enterprise Production Applications • Infrastructure and Architecture

  6. What is Compact Planning? • A process that creates an alignment of unit and organizational goals and strategies • A venue for establishing initiative-based priorities • A cyclical, iterative, and annual process • A negotiated, bilateral written agreement focused on long-term planning • A process that provides for accountability through specific performance and outcome measures tied to initiatives

  7. First Round Compact Planning • Met with over 400 faculty, staff, and students in a series of 100 meetings • Received requests for 292 distinct new services and service enhancements • Many incorporated into the 43 Initiatives in the current 5 year Compact Plan

  8. Your Feedback Is Important • Share your ideas and suggestions with us here today. • Go to CIO’s website anytime: • CIO.UGA.EDU • Click on Compact Planning Link on the bottom of the page and complete feedback form.

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