Campus Card 360: Taking a Systems Approach with Your Program

1. Campus Card 360: Taking a Systems Approach with Your Program Glenn Bottomly, Ph.D. Director, Market Strategies, IAM – Software & Solutions HID Global April 8, 2008

2. Overview Understanding Systems Theory Campus Card Systems Creation Processing Production Usage Systemic Strategies

3. UnderstandingSystems Theory

4. Systems Theory General systems theory appeared on the intellectual landscape not from a flash of genius, but instead from an evolutionary process driven primarily by the lack of theoretical and methodological approaches to understanding the complexity of nature and people in the various sciences

5. Systems Theory Major disciplines support precepts Theology Philosophy Biology Mathematics Physics Astronomy Anthropology Sociology Psychology Many others…

6. Systems Theory Aristotle’s world view that “the whole is more than the sum of its parts” decreed a battle cry for greater intellectual thought on systems, organizations, organisms, groups, and people  (von Bertalanffy, 1975)

7. Systems Theory A system is composed of elements, or subsystems, which provide structure and function to the system (i.e., organized complexity)

8. Systems Theory Structure influences system behavior where elements of a system are compelled to act in a specific manner. In other words, the very way that elements are organized within a system contributes to the overall health and success of that system (Senge, 1990)

9. Systems Theory Suboptimization Principle: “If each subsystem, regarded separately, is made to operate with maximum efficiency, the system as a whole will not operate with utmost efficiency” Information Flow: “In general, the farther subsystems are from one another and the longer the channels between them are, the slower the rate of information flow among them” (Skyttner, 1996)

10. Systems Theory As a system becomes larger and larger or as a system becomes more complex, each system element will know less about their own purposive behavior and—probably more insidious—less about how their actions and interactions with other system elements affect the overall system  (Geyer & van der Zouwen, 1986)

11. Systems Theory Systemic Strategy Conceiving and developing a holistic view of a system and ensuring all actions flow from this view Systemic Decision-Making “Decision makers are never well-informed enough. All decisions depend on incomplete and inaccurate information”  (Geyer & van der Zouwen, 1986) Systemic Technology and Innovation Four basic resources in a system: human resources (e.g., knowledge, experience, skill), information resources, natural resources, and capital resources  (Geyer & van der Zouwen, 1986) Systemic Change Ensuring that the introduction of change to a system is managed holistically and not piecemeal

12. Systems Theory “Don’t push growth; remove the factors limiting growth”  Senge (1990)

13. Campus CardSystems

14. Campus Card Systems The whole IS more than the sum of its parts “Subsystems:” Physical access Logical access Library usage Identification Debit Cashless vending Meal purchase Bus pass Sports access Local vendor discounts Laundry usage Parking usage Copy machine usage Online access and account management

15. Creation

16. Creation High quality card design Large, color photograph Double-sided High quality printing Integrated card technologies Anticipation of materials and overlaminates Card issuance Focus on easy-to-use software Enterprise-wide deployment & reporting Customization and integration Minimize costs Safeguard secure access

17. Asure ID Card Issuance Software The Asure ID line of products offers card issuance software solutions that are simple to learn, powerful, loaded with useful features and flexible enough to improve the issuance and management of advanced photo ID credentials for virtually any size campus

18. Asure ID Card Issuance Software Asure ID Solo Entry Level Database Upgradeable Asure ID Express Affordable – Easy to use Fully Featured – 2 Sided Printing Upgradeable Asure ID Enterprise Multiple Workstations (LAN\WAN) Live Link - Single table Upgradeable Asure ID Exchange Multiple Workstations (LAN\WAN) Live Link – Multi table Smart Card Encoding Features

19. Processing

20. Processing Central Issuance One-time events Start of school year Centralization of all production machines Mass issuance or re-issuance Centralized reporting Distributed Issuance Multiple events and use cases Throughout the school year Decentralization of all production machines Individual issuance (i.e., one by one) Decentralized reporting Secure Issuance Tips

21. Fargo OnQueueCard Production Software Before OnQueue…

22. Fargo OnQueueCard Production Software After OnQueue…

23. Production

24. Production Card Production Managed deployment Minimize costs while maximizing uptime Efficiency Guarantee high print quality Ensure identity and branding integrity Card Printing Technology High Definition Printing (Retransfer Technology) Direct-to-Card Printer/Encoder Tips

25. Strong price/value equation Lower smart card pricing Lower supplies pricing Better image quality More reliable Dual-sided lamination Customizable Modular Smaller, more mobile Easier to use VDS, who is owned by JVC, OEMs their product to Magicard, Datacard, DIS and Dai Nippon. All of those companies were not the designers of the product. Because Fargo is the engineering behind the product, the quality of service is unmatched. DIS has been known to work around channel partners and go direct in some cases internationally. Fargo will always work through our valued channel partners. Because we are the designer and manufacturer of the HDP5000 and it is so flexible in design, we have the ability through our professional services to customize the HDP5000. VDS, who is owned by JVC, OEMs their product to Magicard, Datacard, DIS and Dai Nippon. All of those companies were not the designers of the product. Because Fargo is the engineering behind the product, the quality of service is unmatched. DIS has been known to work around channel partners and go direct in some cases internationally. Fargo will always work through our valued channel partners. Because we are the designer and manufacturer of the HDP5000 and it is so flexible in design, we have the ability through our professional services to customize the HDP5000.

26. Fargo Printer & Driver SDK Software development kit gives developers control over nearly all of the features available in a Fargo Printer/Encoder Major Functionality Card Movement Smart Card Interfacing Magnetic Stripe reading Printer Information Password and Security Printer Diagnostics

27. Photo Accessories Canon PowerShot SX100 IS AC Power Adaptor Akond Twain Interface software inPhoto Capture inPhoto ID USB Extension Cable Tripods Table top Floor Backdrop Stand White Backdrop Lt. Blue Backdrop

28. Usage

29. Usage Card Technologies HID Prox HID iCLASS MIFARE DESFIRE Multi-technology cards Visual Security Solutions Overlaminates Holographics Foils UV Inks Fine-line or micro-printing Using materials for security and safety

30. Custom Overlaminate Visual Security Solutions Here are samples of the three levels of custom overlaminate visual security solutions . CLICK High Secure allows you to have visual security elements like Flip Images and the maximum amount of design complexity and high resolution. CLICK Secure also supports a high level of design complexity with a kinetic movement giving the image depth. CLICK Secure Express provides you with a custom image with less detail while still providing solid holographic diffraction. To better understand what is an acceptable image for Secure Express think about the images you might submit for a VeriMark order CLICK Here is how each of these visual security programs may appear on a card. Here are samples of the three levels of custom overlaminate visual security solutions . CLICK High Secure allows you to have visual security elements like Flip Images and the maximum amount of design complexity and high resolution. CLICK Secure also supports a high level of design complexity with a kinetic movement giving the image depth. CLICK Secure Express provides you with a custom image with less detail while still providing solid holographic diffraction. To better understand what is an acceptable image for Secure Express think about the images you might submit for a VeriMark order CLICK Here is how each of these visual security programs may appear on a card.

31. Visual Security & Printing Security features built into the card including: Translucent holographic foil Metalized holographic foil Invisible red UV ink Fine line printing Micro printing An image: Full color or black Pantone color matching available The custom card program allows you to embed or layer visual security elements inside the card construction including: CLICK Thanslucent holographic foil that may appear in one location on the card or have a repeating pattern and contains some of the features of our holographic overlaminate products CLICK Metallized holographic foil which is usually located in a specific location on the card and is designed to compliment the card design CLICK Invisible Red UV Ink: Normally invisible, This red printing leaps off the card when in the presence of a black light. This is unique as most other companies only offer UV ink in green or blue. Also available is fine line printing also no as guilloche printing and Micro printing. In addition to the visual security features, full color printing can also be layered into the card construction offering a very durable image.The custom card program allows you to embed or layer visual security elements inside the card construction including: CLICK Thanslucent holographic foil that may appear in one location on the card or have a repeating pattern and contains some of the features of our holographic overlaminate products CLICK Metallized holographic foil which is usually located in a specific location on the card and is designed to compliment the card design CLICK Invisible Red UV Ink: Normally invisible, This red printing leaps off the card when in the presence of a black light. This is unique as most other companies only offer UV ink in green or blue. Also available is fine line printing also no as guilloche printing and Micro printing. In addition to the visual security features, full color printing can also be layered into the card construction offering a very durable image.

32. Systemic Strategies

33. Systemic Strategies Incorporating Systems Theory in your program Building a Systemic Strategy Identifying subsystems Identifying organizational strategy Avoiding suboptimization Maximizing information flow Recognizing interactions Making systemic decisions Picking the right technology for your program Tips on implementing change Managing growth

34. References Geyer, F., & van der Zouwen, J. (Eds.). (1986). Sociocybernetic paradoxes: Observation, control and evolution of self-steering systems. London: SAGE Publications Ltd. Senge, P. M. (1990). The fifth discipline: The art and practice of the learning organization. New York: Doubleday Currency. Skyttner, L. (1996). General systems theory: An introduction. London: Macmillan Press, Ltd. von Bertalanffy, L. (1975). Perspectives on general system theory: Scientific-philosophical studies. New York: George Braziller.