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Christina Velez Resume

Christina Velez Resume. Christina Velez Contact Information: 4933 Formby Court San Jose, CA 95138 (408) 460-1781 christinapatriciavelez@yahoo.com. Work history. Click on links to get detailed information on the job. Pf Chang’s China bistro Animal Medical Center Marie Callender’s

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Christina Velez Resume

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  1. Christina Velez Resume Christina Velez Contact Information: 4933 Formby Court San Jose, CA 95138 (408) 460-1781 christinapatriciavelez@yahoo.com

  2. Work history Click on links to get detailed information on the job Pf Chang’s China bistro Animal Medical Center Marie Callender’s page 2 Page 3 Marriott Hotel & Convention Center Kroger Signature Store

  3. PF Chang’s china bistro • PF Chang’s China Bistro-San Jose, CA 2009-Present • Food Server-working directly with the public on a daily basis to help them with any needs or questions that has to directly do with their high end dining experience. • Maintaining the high standard of an upscale Chinese Bistro by performing the appropriate hygiene cleanliness throughout the morning and night shift • Give high end service through outstanding customer service • Handling large amounts of money on an daily basis through either credit cards or cash transactions • Inform customers of our rotating regional specials, and explain the different ingredients in the dishes • Explain how various menu items are prepared, describing the different ingredients and the two cooking methods that are in use • Work with team on a daily basis to ensure customer satisfaction

  4. Animal medical center • Animal Medical Center-San Jose, CA 2008-Present • Veterinarian Assistant-working directly with a Veterinarian, executing the procedures required and needed to diagnose and treat animals as well as • Janitorial duties/keeping clinic clean • Clean and sterilize instruments • Maintain Equipment • Assist animal care (feed, water, exercise, ect) • Animal restraint • Clerical duties • Record animal’s weight and temperature • Assisted doctor during surgeries and consultations • Provide counseling to clients concerning animals health

  5. Marie callenders • Marie Callender Restaurant-San Jose, CA 2003-2008 • In 2004 I was pronounced to the position of Shift Supervisor responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, health and safety. • Business activities: • Taking responsibility for the business performance of the restaurant • Analyzing and planning restaurant sales levels and profitability • Organizing marketing activities, such as promotional events and discount schemes • Preparing reports at the end of the shift/week, including staff control, food control and sales • Creating and executing plans for department sales, profit and staff development • Setting budgets and/or agreeing them with senior management • Planning and coordinating menus

  6. Marie callenders cont… • Front of House: • Coordinating the entire operation of the restaurant during scheduled shifts • Managing staff of up to twenty throughout their shift and providing them with feedback • Responding to customer service opportunities • Ensuring that all employees adhere to the company's uniform standards • Meeting and greeting customers and organizing table reservations • Advising customers on menu and wine choice • Recruiting, training and motivating staff • Organizing and supervising the shifts of kitchen, waiting and cleaning staff • Housekeeping • Maintaining high standards of quality control, hygiene, health and safety • Checking stock levels • Preparing cash drawers and providing petty cash as required • Assisting in any area of the restaurant when circumstances dictate • Handled large amounts of money on a daily basis when either completing transactions with customers or doing the daily money counts as a manager • Strong working knowledge of point of sale system • Upon returning to Northern California, in 2002 I joined this national family style diner offering

  7. Marie callenders cont… • Lead Server- Take orders and serve food and beverages to patrons at tables in dining rooms • Responsible for providing simultaneous service for up to eight tables • Check patrons identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages • Check with customers to ensure that they are enjoying their meals and take action to correct any problems • Escort customers to their tables • Explain how various menu items are prepared, describing ingredients and cooking methods • Inform customers of daily specials • Prepare checks that itemize the total meal costs and sales taxes • Present menus to patrons and answer questions about menu items, making recommendations upon request • Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning • Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required • Stock service areas with supplies such as coffee, food, tableware, and linens

  8. Marriott hotel & convention center • Marriott Hotel & Convention Center-Houston,TX 2000-2002 • Banquet Server • Complete set-up and service on all banquet functions including setting up • service/dining tables • buffets • coffee breaks • Serving and bussing banquet functions, • Included total teardown of banquet equipment, dishes, tables an linens • Carry serving trays in and out of function space

  9. Kroger signature store • Kroger Signature Store-Houston, TX 1999-2001 • Grocery Cashier • Scanning sales • Totaling bills • Receiving payments • Handing back customer receipts and change • Honoring coupons • Filling out charge forms or processing store credit card applications • Balancing register’s contents with the sales data at the end of each business day • Handling returns and exchanges • Assisting with bagging and stocking during slow periods

  10. Portfolio To see the portfolio item click onthe Individuals links.. San Jose Sharks INDESIGN Brochure Sharks 411 Blog Wiki page Sharks 411 Web Site

  11. Education BA, Public Relations (2011) Concentration-Event Planning School of Journalism & Mass Communications San Jose State University San Jose, CA AA, Liberal Arts (2004) Montgomery College Conroe, TX Diploma (2002) The Woodlands High School The Woodlands, TX

  12. references Kathleen Martinelli Professor of Public Relations at San Jose State University (408) 924-3285 Peter Young Professor of New Media Technologies at San Jose State University (650) 898-7422 Dona Nichols Professor of Journalism & Mass Communications at San Jose State University (408) 924 3247

  13. Site map Home Work History PF Chang’s Portfolio Marie Callender’s Animal Medical Center Education Kroger Signature Store References Marriott Hotel INDESIGN Brochure Sharks Web Site Sharks 411 Blog Wiki Page

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