Employee Health Care Plan 2010 Meetings

1. Employee Health Care Plan 2010 Meetings

2. Today’s Presentation • Introduction to Butler Benefit Service, Inc. and Quad City Community Healthcare • Medical and Prescription Drug Plan • Flexible Spending Account • Butler Information Network • Questions

3. Self Funding Augustana College Health Plan • Augustana College is its own “insurance company” • $$$ spent on claims affect everyone on the health plan as well as the employer • Insurance purchased for larger catastrophic claims • Being a good consumer helps to keep costs low and benefits intact

4. What does Butler Benefit Service, Inc.do for you? • Answer your questions • Receive and process claims • Release payments when approved • Review claims • Provide online access to your claims information Customer service is our priority!

5. WWW.qcchealth.com • Quad City Community Healthcare is a Health Plan that offers a network of providers • They coordinate and review utilization of your health care resources. • Case Management is offered for catastrophic illnesses and injuries.

6. Medical Premium Single $40 Employee + Spouse $425 Employee + Child $425 Family $600 If you have single coverage, you may now waive coverage. Think carefully about waiving if you do not have any other coverage – you never know when an accident may occur Great option for those covered under another plan such as your spouse Monthly Premiums Effective 9/1/10

7. Medical Benefit Summary In Network Out of Network Deductible Deductible Single $1,000 Single $2,000 Family $2,000 Family $4,000 Out of Pocket Out of Network Single $1,500 Single $2,500 Family $3,000 Family $5,000 Deductible and out of pocket met to date in 2010 by Blue Cross Blue Shield of Illinois will be carried over to your new Health Plan.

8. Medical Benefit Summary In Network Out of Network Coinsurance Coinsurance 80% 50% Specialty Medication 10% coinsurance up to the out of pocket

9. Preventative Benefit Children up to age 16 $1,000 Annual Limit $20 co-pay Adults $600 Annual Limit $20 co-pay Make sure you inform your physician at the time of service to file the claim as preventative.

10. Prescription Drug Benefit Summary Mail Order Prescription Program • Available to all Health Plan members • Order a 3 month supply • Mail order is easy, convenient, and saves you money • Best for drugs you take regularly • Retail Pharmacy – per 34 day supply (90 day available) • Generic Drugs - $10 co-pay • Preferred Drugs - $30 co-pay • Non Preferred Drugs – $50 co-pay • Maintenance Prescription Drugs- Mail Order • Per 90 day supply • Generic Drugs - $20 co-pay • Preferred Drugs - $60 co-pay • Non Preferred Drugs – $100 co-pay

11. Over The Counter Medication • Over-the-counter Prilosec, Zantac, Claritin, Zyrtec, and their generic equivalents, with a physician prescription only: $10 Co-Pay SAVES YOU MONEY!

12. Saving Money on Rxs • Pill Splitting – Look for Rx’s in Bold • Lipitor – 10, 20, 40, & 80 mg doses • If you take 20mg per day, ask your doctor about a 40mg Rx that you can split in half • Ask about a Butler pill splitter • Pill Splitting saves you and the Plan money

13. Network of Providers To Find out if a provider is in the network: www.qcchealth.com or Call 1-888-498-7224

14. Network of Providers You will need a referral from your primary network physician for University of Iowa and Mayo Clinic. Radiology Group will be paid in network if your x-rays are sent to the facility from a network provider. If you physically go to the facility the service will be considered out of network. Emergency treatment out of network will be paid at the network benefit.

15. When do I pre-certify? • Consult the Summary Plan Description for all pre-certification requirements. When in doubt, call Quad City Community Healthcare.

16. Identification Card Throw your current BCBS of IL ID card away on September 1 and start using your new Augustana College ID card. Make sure to present to all providers and pharmacies.

17. ID card (Back) To Pre-Certify services, call Quad City Community Healthcare

18. HIPAA Privacy Rights • HR and BBSI will ask verifying questions • Where issues of PHI are discussed • Written consent for release of PHI (child 18 and older, or divorcee) “Designation of Authorized Representative” • Request for explanation of use of PHI must be done in writing and response returned in writing • Notice of Privacy Practices is in the Summary Plan Description

19. Flexible Spending Account Section 125 of the IRS Tax Code allows Pre-Tax payroll deductions for: • Certain insurance premiums • Health care expenses • Medical, dental and vision • Up to $4,000 per year, with a minimum of $100 per year. • Dependent care expenses • up to $5,000 per year ($2,500 if married filing separately)

20. Flexible Spending Account Would you like an extra paycheck?By setting aside healthcare funds pre-tax, you can increase your savings and ultimately your spending power. Here is an example of the tax savings you could enjoy by taking advantage of your Flex Plan.

21. How It Works • An FSA is an account your employer sets up so you can pay for a variety of healthcare needs such as insurance co-pays, deductibles, and even dental and vision-care costs. But here’s the best part: Your FSA is funded entirely by your pre-tax income. • You decide the amount to pledge into your FSA account. • Although your FSA will be deducted through your payroll, you’ll have access to your entire Health FSA election on the first day of your plan year. That means you can cover all your healthcare costs without waiting to accumulate funds throughout the year.

22. How It Works • The IRS generally only allows expenses that have already been incurred – pre-paid services (such as maternity) may not be reimbursed until the service is provided – ask for itemized bill from the healthcare provider and submit with receipts. • For Dependent Care FSA the money must be in the account in order to receive reimbursement.

23. Grace Period • Expenses incurred from September 1, 2010 through October 15, 2011 are eligible. (2 ½ extra months to incur claims) • Submit claims for reimbursement up to November 30, 2011. • Claims are processed in order received; will not be re-processed to take advantage of grace period

24. Introducing . . . The Benefits Card makes using your FSA dollars simple and easy!

25. Benefits Debit Card Not all FSAs are created equal. Yours can be accessed via the Benefits Card MasterCard®, provided by your employer. MasterCard® is a registered trademark of MasterCard International Incorporated.

26. Benefits Debit Card • The Card deducts each payment directly from your FSA account. So it’s as convenient as using an ordinary credit card. • The Benefits Card virtually eliminates the paperwork and reimbursement wait time that used to make FSAs so complex and cumbersome. All you have to do is save receipts for all your FSA purchases in the event they are requested by your Plan Administrator. • For optimal convenience, your Benefits Card offers 24/7 online access, so you can check your account balance and other vital information with a single click.

27. Benefits Debit Card You can request an extra card for a dependent to use. • Provide the dependent’s full name, date of birth and Social Security Number on the election form.

28. In most ways, your card works just like any debit card. There are three important differences: • First, its use is limited to specific merchants based on the benefit account you have selected, and to expenses deemed eligible by your Benefit Plan. • Second, you cannot use it at an ATM, or to obtain “cash back” when making a purchase. • Third, you are not given a PIN with this card. Should a merchant or provider ask you for a PIN, just explain that this particular card does not have one. When given the option between debit and credit at the terminal, choose “CREDIT.”

29. Save your receipts! • You may be asked to submit them if questions arise about your claims. • It enables you to track what you spent on healthcare and/or dependent care for the year, which can help you plan for next year’s FSA contributions . • The IRS requires that you save all of your itemized receipts for expenses paid for by your FSA Accounts.

30. Eligible Services and Products • Basically the same items as paper claims: deductibles, co-pays, coinsurance and other items not paid by your insurance • IIAS: Inventory information approval system (some eligible items may not be on list)

31. Where Can I Use the Card? • Approved Merchant Category Code (MCC): Medical Care Providers • Physician, Dentist • Vision care office • Hospital • Other merchants that use IIAS • Drug stores and pharmacies • Discount stores

32. When the Card should NOT work: • Ineligible items, such as cookies, gasoline, clothing, etc. • Non-medical care provider without IIAS • Dual purpose items (submit paper claims)

33. IRS Rules for ImproperCard Payments • Card will be deactivated • Letter demanding repayment will be sent to the employee • Withhold from employee’s wages • Claims substitution • Treat as any other business indebtedness

34. Benefits Debit Card You are not required to use the Benefits Card, but if you don’t use it to pay for FSA-eligible expenses, you must submit a paper claim to receive reimbursement for those expenses.

35. Filing a Paper Claim • Claim form included in your SPD • Claims processed weekly • Submit EOB or itemized statements to BBSI • Claims received at least 4 days before scheduled processing date will be processed and mailed in same cycle

36. FSA Paper Claim Form

37. Use it or Lose it How Do I Decide How Much to Contribute? It's important to give some thought to calculating how much money to contribute for the year, because if you put in more money than you need, by law, you lose it. You have three months after the end of the year to submit claims for eligible expenses incurred during the previous calendar year . To determine how much to contribute, make a list of the expected out-of-pocket medical expenses for you and your dependents for the next year. Be conservative so you don't risk forfeiting any money. Consider this: Let’s assume you are taxed 15% on your salary, and you elect to put $1,000 into your flex account. You automatically save $150 by doing so because you haven’t been taxed on $1,000. Even if you only spend $900, you’re still ahead by $50.

38. You have online access to your health insurance information through theButler Information Network (BIN). Butler Information Network (BIN)

39. Go to www.bbsionline.com and follow the instructions to “Register New User”

40. Claims Information

41. DocumentLibrary

42. Electronic EOB (EEOB) option • Each time claims are processed, an email will be sent notifying you of a new EOB, which can be accessed via the BIN • EOBs are in the Adobe .pdf format - you can print these, or save them to your home computer

43. Questions?