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DOCLINE Enhancements Overview: Improving Medical Library Services

Learn about the latest updates in the DOCLINE system, including features like the redesign of Loansome.Doc, improved ordering of free articles, and upcoming enhancements. Discover how these updates aim to enhance usability, streamline workflows, and provide a more efficient service for medical librarians and users. Stay informed about upcoming changes and improvements that will further enhance the functionality of DOCLINE for medical library associations.

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DOCLINE Enhancements Overview: Improving Medical Library Services

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  1. DOCLINEMedical Library AssociationMay 2004 Maria Elizabeth Collins National Library of Medicine National Institutes of Health Department of Health & Human Services

  2. It was a very good year … • DOCLINE 1.6 (July 2003) • DOCLINE 2.0 (December 2003) • DOCLINE 2.1 (April 2004)

  3. DOCLINE 1.6 (July 2003) • Ordering using OLDMEDLINE UI • Displaying links to free full-text articles Statistics since December 2003: • Loansome Doc: 2,166 articles not ordered • DOCLINE: 6,996 articles not ordered • SERHOLD to OCLC batch update • 365 libraries participating • 256,480 holdings records

  4. DOCLINE 2.0 (December 2003) • New design and navigation • Institution record searching & updating • 50+ user requested enhancements added • New search limits • Restructured ILL charges • Improved Routing Table maintenance • Added separate billing address • And more…

  5. DOCLINE 2.1 (April 2004) • Additional visual cues for free full-text articles • Improved editing of Loansome Doc services

  6. DOCLINE Ordering of Free Articles

  7. Loansome Doc Ordering of Free Articles

  8. Coming soon … • DOCLINE serial holdings import from OCLC • In testing • Ability to change delivery method in batch lend • Truncated journal title search • Serial Holdings • Requests / Unique Key

  9. In the coming year … • ISO / ILL Protocol • Testing in progress • Serial holdings output in MARC 21 • Pilot project beginning in late summer • Loansome Doc Redesign • In design & usability testing phase

  10. Loansome Doc Redesign • Goals • Improve usability • Decrease learning curve • Add library and user requested enhancements • Design new appearance and user workflow • Usability Testing • Coding • Testing • Release

  11. Loansome Doc Enhancements • Allow libraries to edit their LD patron records • Display library message to user during registration • Email registration confirmation to user • Login ID will be user’s email address • Password retrieval mechanism • Warn user requesting duplicate articles • Alert user to library’s holdings during order

  12. Loansome Doc Login New Current

  13. Loansome Doc Status

  14. And beyond … • Requests & Serial Holdings Redesign • Review screens and workflow • Review requested enhancements • Site visits with select libraries in Metro Washington area • Design • Usability testing • Coding • Testing • Release

  15. And now for some numbers …

  16. DOCLINE Requests

  17. DOCLINE Routing • 83% of requests completed on first route • 96% of requests completed on second route • Only 4% of requests require more than 2 routes • Average number of routes = 1.23

  18. A Day in the Life … 31,505 requests were completed on 5/19/2004 • 19% were completed in less than 3 hours • 30% were completed in less than 6 hours • 65% were completed in less than 24 hours • 88% were completed in less than 48 hours • Average time to fill a request = 1.135 days

  19. Network Delivery Methods Mail Delivery : - 13.61 % points Email Delivery : + 10.27 % points

  20. NLM Delivery Methods Mail Delivery : - 18.17 % points Email Delivery : + 21.22 % points

  21. DOCLINE Team Members Available… • NLM Booth • Monday, 10am – 12pm • Monday, 2pm – 5pm • Tuesday, 10am – 12pm

  22. Questions?

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