Methodology Overview

1. Methodology Overview DEFINE MEASURE ANALYSE ENGINEER CONTROL Tollgate Tollgate Tollgate Tollgate Tollgate • Clarify Problem • Achieve consistency between: • Problem Statement • Business Case • Goals & Objectives • Obtain unbiased view of the requirements • Agree on project timeline • Develop macro view of process(es) involved • Establish baseline • Stratify problem or opportunity to a component level specific enough to analyze • Establish key areas of the process where the data are collected • Establish valid data collection plan • Remove or account for measurement variation • Finalize problem statement • Identify the critical factors driving the requirement(s) (Y’s) • Identify improvement impact • Find root cause(s) of variation • Generate solution • Develop and test improvements • Complete pilot testing • “Should Be” process • Develop cost/benefit • Develop/build implementation plan • Validate improvement • Establish new performance levels • Sustain good performance levels • Establish corrective & contingency action plan • Translate & transfer learnings • Celebrate! Steps: 1.Complete Team Charter 4. Map and Analyse the Process 7.Identify Sources of Variation 10.Generate Solution Ideas 13.Implement Solution 2.Specify Customer Requirements & MGP Plan 5.Remove Measurement Variation & Collect Data 8.Rank Key Causes of Variation 11.Select Best Fit Solution 14. Monitor Process and Results 3.Complete High Level Process Map 6.Determine Process Capability 9.Validate Root Causes 12.Test Solution and Confirm Results 15.Replicate and Share Best Practice