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Leveraging India Internationally Marico Experience. Introduction. FMCG Company formed in 1990 : - With 2 Brands : Saffola & Parachute - In 15 years : INR 100cr to 1150cr - All sales through branded products and services. Marico Builds Brands. Downstream Value Addition :
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Leveraging India Internationally Marico Experience
Introduction FMCG Company formed in 1990 : - With 2 Brands : Saffola & Parachute - In 15 years : INR 100cr to 1150cr - All sales through branded products and services
Marico Builds Brands ... • Downstream Value Addition : • Consumer End - Branding, Product, Packaging • V/S • Upstream Value Addition : • Lower Costs – IT & BPO
The Business Hair Care – Pre & Post Wash (In India and Abroad)
The Business…. • Skin Care – Customised Solutions : • Through KAYA Skin Clinics • Sundari – Global Ayurvedics : • Business acquired in US in 2003
The Business…. Wellness – Healthy Cooking Oil, Blends, Salt, Functional Foods
Characteristics of FMCG Business • Low Capital Needs • High Branding Costs • Distribution : critical to success • New Products : Failures 8 out of 10 Launches • 3 to 5 years to break-even, if successful • Global Brands & MNCs in large segments • Be Distinctive & Unique to succeed
Marico’s International Journey…. How Did It AllSTART ?
Marico’s International Journey…. It all started with smuggling………
Marico’s International Journey…. Export of Coconut Oil was prohibited…. Marico had then lobbied to get export allowed…. Thus started a “new” business in the early 90’s….
Journey driven by.... “Indian- Centric”- driven by : • Access to Clusters of Indian expats - Gulf, US, Canada, Singapore & Malaysia • Common Media Footprint - Gulf, other SAARC Countries • Common Ethnicity/ Hair Oiling habits - Bangladesh, Nepal, Pakistan, Bhutan
The Mechanics.... Used Distributor Model to enter countries Appointed Distributors in Gulf, SAARC countries, US, Singapore / Malaysia etc And then onto …. Brand Building in the markets abroad Spread the Brand : “PARACHUTE”
Where we have reached.… Direct • Bangladesh • UAE, Saudi, Oman, Qatar, Bahrain, Kuwait, Yemen, Lebanon, Sudan,Syria, Jordan • Pakistan, Nepal, Bhutan • US, Canada, Australia • Singapore, Malaysia, Indonesia, Myanmar • Kenya • Planned : African countries Indirect • Several where ...Parachute is available through wholesale trade channels
How it has progressed.... International turnover in INR cr FY07 figs Plans
Started with Oils… Indians in Gulf... • Parachute Gold - unique positioning. • Parachute Lite for easy grooming & UV protection. • Parachute Jasmine : perfumed coconut nourishment with conditioning. • Parachute Sampoorna : value added CNO with hibiscus, almond etc for complete nourishment
To Value Added Hair Care … • …In Modern Formats… • …Customised to suit Locals... • Parachute CREAMS • Parachute HAMAM ZAIT
Using local ads… local celebrity… Local Events Displays
The Result : • Middle East Sales in INR cr Parachute Creams are the largest selling within the basket ...
The Learnings... • No Escape Buttons – Separate Structure • Non-Core business for MNCs, Grab Market Share • Local Insights – Product Development • Locally developed Advertisements and Marketing • Experience Dealing – Modern Trade • For people : Opportunity Posting Outside India/ Travel
Bangladesh • 15 years behind India • Started Market Expansion in 1995 • Large Coconut Oil Market • Dominated by Local Brands
The Parachute Journey.... • Leveraged : • Plastic Packaging with flip top caps • attractive, convenient, economical • Wide Mouth Jars – All weather pack • Mini Bottles • Distribution using Information • Technology • Superior Localised Advertising • Superior Sales Promotions
The Parachute Journey.... Started with very low margins On gaining critical mass :- Set up Subsidiary & Backroom Operations Set up our own factory Today ….. The largest Indian Company in Bangladesh……
Going Beyond Oils Acquired Two Soap Brands … 2005
Parachute in Bangladesh: MS % • MARKET SHARE > 55% • Awareness • 89% Total awareness level- 95% in urban vs. 79% in rural • 42% TOM awareness across Bangladesh
Further Geographical Expansion • Limited by hair oiling habit • To leverage • - Indian Habit • - Food • - Raw Materials like spices, Indian coconuts • - Science – Ayurveda • - Any other source of competitive advantage
Developed Countries • - Highly cluttered – Saturated • Different Distribution • High Cost Entry • Dominated by MNCs • Decided to create brand through an experience route
Sundari • Acquired Brand • Built on Principals of Ayurveda • Changed Focus • Store to Spa Brand • Catering to Resorts • Destination Spas • Developed Protocols & Training • Shiro Dhara, Marma Points • Appointed Distributors in Asia Pacific
Sundari (Contd) • Four Seasons • Mariott, Canyon Ranch, Oberoi, Westin • Huge Learning Curve • B to B Marketing • Long Lead Times to get entry • Niche Brand
Kaya – 2003 • - Customised Solutions for Skin • Problem Normal and Anti-Aging Skin • Dermatologists – Key Differentiator • Medi-Spa-Zen like Ambience • Launched Hair Services
Kaya ME • Unique Business Model • No-Chain Internationally – Leveraged doctors / skin practitioners • 2 in Dubai • 1 in Abu-Dhabi • Un Clear Regulations • Plan expansion other GCC Countries
Going Forward - Next 3 Years • 1. Expand – GCC & Bangladesh • Wider Product Basket • 2. New Countries • Leverage Hair Care Products • 3. Expand Kaya • GCC Countries and Beyond • 4. Sundari – Europe • Increasing Scale • 5. Growth through Organic / Acquisitions Route
Benefits Beyond Top/ Bottom Line • 1.Career Paths in Different Business Outside India • Leveraging Technology Across • Learning Marketing and Distribution • New Ideas Domestic Business • Common Advertisement mediums e.g. Kerala / Gulf
We are passionate about India Advantage & Uncommon Sense Global Players in healthy living through distinctive solutions, largely leveraging India advantage.