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Enhancing Interdepartmental Library Services: Ideas for Improvement

Evaluate and improve library services through user feedback and analysis of survey data. Recommendations include increased seating and services, longer opening hours, and technological enhancements. Prioritize student needs and preferences to enhance the library experience.

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Enhancing Interdepartmental Library Services: Ideas for Improvement

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  1. Our subscriptions 2012 • Elsevier275 journals + 1 package of 166 chemistry journals + access to Science Direct until 2010 • Springer 139 journals + 9 different collections + access to core collection until 2010 • Wiley 200 journals + access to core collection until 2010 • ACS chemistry the whole package • ANNUAL REVIEWS • AMERICAN PHYSICAL SOCIETY e-journals • SAGE multidisciplinary collection (economics, psychology, sciences, medicine etc.) 500 journals • NATUREpackage (30 JOURNALS ) • SCIENCE • SFX - CATALOGUE OF OUR ONLINE JOURNALS (INCLUDING ALL UNIVERSITY DEPARTMENTAL LIBRARY SUBSCRIPTIONS) 50000 titles • Our annual budget (for E.S., Genetics, Biochem. Dep.) is 22500 euro + 20700 euro for Biology Dep. except for Wiley Springer Elsevier etc. which are on top of this

  2. Environmental Science DepartmentSubscriptions • ECOLOGY • ECOLOGICAL APPLICATIONS • ECOLOGICAL MONOGRAPHS • FRONTIERS IN ECOLOGY • ENVIRONMENTAL EDUCATION RESEARCH • JOURNAL OF ENVIRONMENTAL EDUCATION • ENVIRONMENTAL ETHICS • ENVIRONMENTAL SCIENCE & TECHNOLGY • ENVIRONMENT & BEHAVIOUR • GENOME • OIKOS • MOLECULAR ECOLOGY • ECOLOGY LETTERS • FRESHWATER BIOLOGY • JOURNAL OF ECOLOGY • EUROPEAN FOOD RESEARCH AND TECHNOLOGY • BIOGEOCHEMISTRY • TREE GENETICS AND GENOMES • OECOLOGIA

  3. CONSERVATION GENETICS • EVOLUTIONARY ECOLOGY • PLANT MOLECULAR BIOLOGY • MOLECULAR BREEDING • PLANT CELL REPORTS • ECOLOGICAL MODELING • ACTA ECOLOGICA SINICA • GENOMICS, PROTEOMICS & BIOINFORMATICS • JOURNAL OF ENVIRONMENTAL SCIENCES • THEORETICAL POPULATION BIOLOGY • BASIC AND APPLIED ECOLOGY • ACTA OECOLOGICA • AQUATIC TOXICOLOGY • MITOCHONDRION • PLANT SCIENCE • TRENDS IN GENETICS • TRENDS IN MICROBIOLOGY • ENVIRONMENTAL POLLUTION • FUNGAL GENETICS & BIOLOGY • TRENDS IN BIOTECHNOLOGY • TRENDS IN ECOLOGY & EVOLUTION • BIOLOGICAL CONSERVATION

  4. The InterdepartmentalLibrary services and ideas for improvement LibraryUsersSurvey January-February 2010 Susanna Del Carlo susanna.delcarlo@unipr.it

  5. The sample • 32 Students (first/secondleveldegreecourses) • 7 PhDstudents • 6 Academic staff

  6. Methods • 26 studentsindividualinterviews analysis and data processing (Excel) • 3 focus groups(3 externalobservers): • E.S. Associationstudents • PhD Students • Academic Staff analysis and synthesis

  7. Tools Semi-structuredinterviews

  8. Studentswereaskedabout: • Theirlevel of satisfaction(opening hours, space, studyingenvironment) • Frequency of visits • Type of use • Preferencesregardinglibraryorganization(rules, space, etc.) • Suggestions for improvements • Requirements and preferences for new equipment and services • Awareness of libraryservices • Theirperceptionof the library in order of importanceas a University service

  9. Focus groups • PhDstudents: more emphasiswasplaced on aspectssuchasdigitallibrary use • Academic Staff: more emphasiswasplaced on aspectssuchaspotentialrequirements for learning and teachingresources • Students: more emphasis on place and services

  10. FindingsStudents • The librarywasperceivedas a key service (score: 8 out of 10) • Use of the library : daily • Main use: 1. Study area 2. Textbooksloans 3. Use of library desk PCs

  11. FindingStudents • Suggestions for improvements in order of priority: 1. More seating and space 2. Evening opening 3. Weekend and holiday opening 4. More desk PCs-faster connection 5. More and widerrange of textbooks 6. Fasterwi-fi connection

  12. FindingsStudents Requirements: • Photocopier • Sockets for portable PC • Printers • Internalwi-finets

  13. FindingsStudents • Studyspacerequired: individual – silent for groups!! (stronglyrequested) • Awareness of researchservices: - None (23 out of 26) - Frequent use: Google/Google Scholar - Home use: course website

  14. FindingsStudents • Information requirements: • first/secondleveldegreestudents: Databases, e-journal, OPAC catalogue • Theywouldprefer to be trainedthrough: • Online Tutorials (16 out of 26) • Seminarsrun by librarians

  15. FindingsFocus groupPhDstudents • The library play a key role for theirresearch • They use mainly the digitallibrary Opac Google/GoogleScholar Science Direct Web of Science /PubMed • When they come to the library in personthey use: DD*, books and printjournals, requests for libraryacquisitions *Document delivery

  16. FindingsFocus Group PhDstudents • Knowledge of tools for bibliographicresearch - LOW: oftendiscovered by chance - NEEDfor a welcome e-mail messageintroducing the library: • PDF file containing information aboutresources and services on offer

  17. FindingsFocus Group PhDstudents Theyaskfor: • More digitalization/access to individualarchives • E-books • User friendlyaccess to catalogue • E-journalsviewingfigures on library homepage

  18. FindingsFocus Group PhDstudents • Suggestions for improvements • Reneweduniversity website • More copies of books consideredimportant • Proposals • Acquisition of E-books collections • E-onlyjournals • Possibility to request DD directly from authors

  19. HowwouldPhDstudentslike to see the library? • Lessemphasison routine burocracy • More information and promotion • Meeting place for scientificevents • Onesingle point of service

  20. FindingsFocus Group Academic Staff • Library: keyrole for researchactivities • Main use: digitallibrary Google/GoogleScholar Web of Science/ PubMed e-journalsalreadyknown When they come to the library in personthey use: DD*, books and printjournals, requestsforlibraryacquisitions Possibility to request DD directly from authors

  21. FindingsFocus Group Academic Staff • Suggestions for improvements • E-journalspackages • E-books • More copies of textbooks , updated • Meeting place for scientificevents and academic staff

  22. FindingsFocus Group Academic Staff Knowledgeof tools for bibliographicresearch: LOW/ NEEDof information guidance • Tutorials online • User friendlyportal for sharingtools and resources • Restyling of Library Sector Webpage

  23. FindingsFocus Group Academic Staff • Proposals • Move to e-only and increasingdigitallibrary • Open Access Archives for academicstuffpublications • Shared database for teachingmaterials (slides, images, CDs ) • New regulations for loans • New design for librarypremises and materials

  24. How wouldacademic staff like to see the library? • More effectivedigitalenvironment • Physicalspace: • Place for sharing and discussingideas and topics • Place for staff and visitorsforbookspresentations

  25. Thankyouforyourkindattention

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