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Established in 1999, offer world-class ability in giving most astounding quality IT Staffing services,Enterprise Solutions and Data Management Services,US Federal state and local government Business and administrations through industry best practices planned to convey remarkable worth to our customers.
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Enterprise Solution & Data Management Group Corporate Overview
Agenda About Us Service Offerings Governance & Monitoring Our People Case Studies 6/15/2015 © 2015 USM Business Systems 2
About US 6/15/2015 © 2015 USM Business Systems 3
USM at a Glance • • IT Services division of USM Focus on IT service delivery using onsite-offshore model Offer IT Solutions for business needs Operations Since 1999 • Clients 100+ and growing Employees 500+ HQ in Chantilly, VA Offices across US and India • Well established technology product for the data integration industry Eliminate excel based mapping and provide ETL conversion and code automation Automate manual processes in o Metadata management o Pre-ETL source-to-target data mapping o ETL conversion and code automation • • 6/15/2015 © 2015 USM Business Systems 4
Service Offerings 6/15/2015 © 2015 USM Business Systems 5
ESDM – IT Services division of USM Engagement Levels Delivery Approach Assessments Onsite/ Offshore IT Strategy/ Roadmap Shared Pool Support Application Development ESDM Work Package Implementation Projects Support T&M / Fixed Price Upgrades / Migration Service Coverage 24*7 Operations Best Practices 6/15/2015 © 2015 USM Business Systems 6
Service Offerings S SocialM MobileA AnalyticsC 75% Core Apps ERP Cloud 100% Of organizations have now adopted SMAC framework for their current and future IT needs. Our service offerings are designed to facilitate your IT needs in this area of organizations are using some ERP application and this is our core area of expertise •Implementations • ERP - SAP •IT Consulting / Strategy formulation •BI / Analytics • ETL (Informatica, Talend, SAP, Others) • Data cleansing and Governance • Data visualization and discovery - Tableau / QlikView / Other tools •Upgrades / Migrations •AMS Engagements • SLA Based • YOY Productivity gains •Big Data • Migration to Big Data platform • Integration of Structured and Unstructured data •Suit to need Application Developments in multiple platforms •Mobility • Apps aligned to your Mobile strategy • Manage enterprise mobility 6/15/2015 © 2015 USM Business Systems 7
Core Apps – Implementation & Support AMS ERP - SAP • • • • • End to End Implementations Upgrades AMS Integration with other Apps Project / Program Management Productivity Offerings Continuous Improvement Knowledge Management Innovation YOY Productivity Gains Stabilization Quick Ramp Up Transition • • • • • SAP ERP HCM / FICO / MM / SD / WM SAP CRM / SRM / SCM Basis BI Core ERP Performance Diligence 100% SLA Compliance & Tracking L1 - L4 Levels Supported P1-P6 1 ~ 12 wk Priority tickets handled • In memory computing (SAP HANA) Cloud computing Mobility RFID / EDI / IDOC Applications KT Duration • • • Key Statistics Team Size (Small to Large) Ticket Volume (Low to high) Duration of Engagements (Multi year) Mission Critical Applications - Yes Engagement Model (FP, T&M, SS) 6/15/2015 © 2015 USM Business Systems 8
BI / AnalytiX DS Implementation Support and Migrations Strategy Formulation Organization data and information management strategy Roadmap for BI strategy Health assessments Platform / Tool evaluations Organizational deployment and user empowerment strategy Data Integration Data Modeling / Architecture Metadata Management Data Quality Mgt Data Governance • • • • • • • • • Data Delivery Reporting / Dashboards Data mining Analytics Applications Data Storage Data Warehouse / mart Master data storage / staging • • • • • 6/15/2015 © 2015 USM Business Systems 9
Mobility Solutions Cost Saving 63% Why are Organizations adopting Mobility Productivity 51% Employee needs 50% Competition 43% Strategy & Consulting Effective & sustainable enterprise mobility strategy. Software & Integration Deliver apps that are aligned with your mobility strategy. Managed Mobility Plan, design, deploy, manage & maintain enterprise mobility. End-to-end services to plan, design & deploy an effective enterprise mobility strategy for your business. 6/15/2015 © 2015 USM Business Systems 10
Big Data Offerings Managed Services Transformation Strategy Consulting • • • Structured Vs Unstructured data Configure Big Data Monitoring • • System monitoring Performance monitoring • • Capacity Planning Platforms – Hadoop • Backup • • • • Migration Strategy Perform Migration Recovery Tuning • • Training – Hadoop POC • Analytics • Infrastructure Strategy • Incident Management • Performance Engineering • Version Upgrade • Security • Reporting 6/15/2015 © 2015 USM Business Systems 11
Governance & Monitoring 6/15/2015 © 2015 USM Business Systems 12
Governance Model Issue Resolution Client Executive Team Senior Executives Relationship Navigation Committee Manage the relationship between Client and ESDM Center Of Excellence Steering Committee Engagement Manager Client Manager Issue Management Offshore Team Client Team Onshore Team Monthly Status Report Monthly Metrics, planned activities, issues, plans for next month Offshore Leads Project management Client PM Project Status Issue Management Activities/Tasks Offshore Developers Team Onsite Developers Team Task Monitoring & Control Helpdesk, Application Owners / Analysts, Third party vendors Weekly Status Report Weekly Metrics, planned activities, issues, plans for next week Activities/Tasks 6/15/2015 © 2015 USM Business Systems 13
CMMi Level 3 Organization – Process driven culture Processes are well documented and described in the form of Standards, Procedures, Tools and Methods Provide framework for benchmarking Better Project Management & Governance Adoption of newer technologies in quicker time Seamless Onsite-Offshore model 6/15/2015 © 2015 USM Business Systems 14
A few of our clients… Healthcare Education Retail BFSI Others Government 6/15/2015 © 2015 USM Business Systems 15
Employee Focus 6/15/2015 © 2015 USM Business Systems 16
Recruitment Process 6/15/2015 © 2015 USM Business Systems 17
HR Practices 6/15/2015 © 2015 USM Business Systems 18
Training & Development Need Base Training Role Based Training Proactive Training Consultant Specific Training Organizational Training Human Capital Development Resources with 15 to 20 years of training experience. Trainings programs prepared by internal faculties, if required, external faculties are invited. Track training needs and the trainings provided Functional / Domain Technical Managerial Soft Skills Training Tools Business Process Workshops and Documentation Hands-on Activities/ Exercises Technical Discussion Forums Trainer Workshops Material On-line Guides Classroom Trainings 6/15/2015 © 2015 USM Business Systems 19
To Sum Up… Established since 1991 A Stable IT Partner Skilled Resources Most advanced IT systems We Offer…….. You Get……. Ability to Scale Seamless Ramp up / down Global presence Matured delivery models SEI CMMi Level 3 processes Proven methodology Diverse Clients Experience in all verticals 6/15/2015 © 2015 USM Business Systems 20
Thank You! 6/15/2015 © 2015 USM Business Systems 21