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E-Supply chains, Collaborative Commerce and Corporate Portals

E-Supply chains, Collaborative Commerce and Corporate Portals. Chapter 7. A chain is no stronger than its weakest link, and life is after all a chain. . William James. To be covered:.

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E-Supply chains, Collaborative Commerce and Corporate Portals

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  1. E-Supply chains, Collaborative Commerce and Corporate Portals Chapter 7

  2. A chain is no stronger than its weakest link, and life is after all a chain. William James

  3. To be covered: 1 E-supply chains 1.1 Definition and concept 1.2 Parts 1.3 Aims and Benefits 1.4 Activities and processes 1.5 Infrastructure 1.6 Strategies 1.7 Tools and Technologies 1.8 Problems and Solutions 2 Collaborative Commerce 2.1 Definition and concept 2.2 Benefits 2.3 Practices and Tools 3 Corporate Portals 3.1 Definition and concept 3.2 Types 3.3 Benefits and Challenges 3.4 Tools and Applications

  4. 1 E-supply chains 1.1 Definition and concept Electronically the combination of people, technology, activities, information and resources involved in moving products or services from suppliers to customers. * Supply Chain Management

  5. 1 E-supply chains 1.1 Definition and concept – con’t Success factors:

  6. 1 E-supply chains 1.2 Parts

  7. 1 E-supply chains • 1.3 Aims and Benefits • Minimize inventory levels • Optimize production • Increase throughput • Decrease manufacturing time • Optimize logistics and distribution • Reduce cost

  8. 1 E-supply chains 1.4 Activities and processes (1) Replenishment (2) Procurement (3) Monitoring and control (4) Inventory management (5) Collaboration Planning (6) Collaboration design and product development (7) Logistics (8) Exchange and webs

  9. 1 E-supply chains • 1.4 Activities and processes – con’t • (1) Replenishment • The Supply Chain Replenishment is the method by which we add substantial value to the supply chain (integration between production and distribution processes).

  10. 1 E-supply chains 1.4 Activities and processes – con’t (2) Procurement Electronic procurement

  11. 1 E-supply chains 1.4 Activities and processes – con’t (3) Monitoring and control (4) Inventory management

  12. 1 E-supply chains 1.4 Activities and processes – con’t (5) Collaborative Planning * Combining plans * Forecasting

  13. 1 E-supply chains 1.4 Activities and processes – con’t (6) Collaboration design and product development The use of product design and development techniques across multiple companies to improve product launch success and reduce time to market

  14. 1 E-supply chains 1.4 Activities and processes – con’t (7) E-Logistics To support the material acquisition, warehousing and transportation processes

  15. 1 E-supply chains 1.4 Activities and processes – con’t (8) Exchange and webs * the use of B2B exchanges and supply webs * Flow of information, transactions, products and funds to and from multiple nodes

  16. 1 E-supply chains • 1.5 Infrastructure • *Electronic data interchange EDI • Transmission of data by electronic mean • *Extranets • Control access from outside • *Intranets • Internal access of information • *Corporate portals • Integration across organization boundaries • *Workflow systems • Manage the flow of information • * Groupware

  17. 1 E-supply chains • 1.6 Strategies • Determining the right supply chain strategy • Products: • Functional products • Innovative products • Based on product, start determining e-supply chain strategy

  18. 1 E-supply chains • 1.6 Strategies – con’t • Efficient  Fn products • - Cost • - Quality • - Statistical analysis and forecasting tend to be efficient • Market Response  Innovative products • - Speed • - Responsiveness • - Flexibility

  19. 1 E-supply chains • 1.7 Tools and Technologies • IT Software tools: • SCM • ERP • MRP (Material Requirements Planning) • MRP II (Manufacturing Resource Planning)

  20. 1 E-supply chains • 1.7 Tools and Technologies – con’t • Key enabling supply chain technologies: • RFID • The use of radio-frequency electro-magnetic field to: • - Keep track of inventory • - Transfer data • - …

  21. 1 E-supply chains • 1.7 Tools and Technologies – con’t • RFID Benefits: • Reduce cost • Tracking products • Simple to install • Cannot be easily replicated • Size 2KB compared to barcode 10-12 digits

  22. 1 E-supply chains • 1.7 Tools and Technologies – con’t • RFID Limitations: • Cost (Small products) • Liquids and metals

  23. 1 E-supply chains • 1.7 Tools and Technologies – con’t • RuBee • Utilizes Long Wave (LW) magnetic signals to send and receive short 128 bytes data packets in a local regional network. • RuBee uses magnetic waves also often called inductive communication • - Work with metals and liquids

  24. 1 E-supply chains • 1.8 Problems and Solutions • Pricing • Inventory • Shipment status • Financials • Technological news Sharing and Integrating

  25. 1 E-supply chains • 1.8 Problems and Solutions –con’t • Problems: • Managing the supply chain • Many partner are involved • Complex and long chains • Shipment • Lack of logistic infrastructure • Vehicle failures • Road conditions

  26. 1 E-supply chains • 1.8 Problems and Solutions – con’t • Problems: • Wrong Forecasting • Customers’ behavior • Economic conditions • Competition prices • Technologies • Quality • - Misunderstanding Bullwhip effect

  27. 1 E-supply chains • 1.8 Problems and Solutions – con’t • Solutions: • Automated Order taking • Online order fulfillment • Electronic payments • Increase inventories • Collaborative commerce

  28. 2 Collaborative Commerce 2.1 Definition and concept C-commerce: The use of digital technologies that enable companies to collaboratively plan, design, develop, manage and research products and services. E-commerce: Used to improve collaboration within and among organizations along the supply chain

  29. 2 Collaborative Commerce • 2.1 Definition and concept –con’t • Technologies: • Collaboration Hubs • Collaborative Networks • Mobile Collaborative Networks • Grid Computing • Service-Oriented Architectures

  30. 2 Collaborative Commerce • 2.1 Definition and concept –con’t • Technologies: • Collaboration Hubs • Central point of control for an e-market

  31. 2 Collaborative Commerce • 2.1 Definition and concept –con’t • Technologies: • Collaborative Networks

  32. 2 Collaborative Commerce • 2.1 Definition and concept –con’t • Technologies: • Collaborative Networks

  33. 2 Collaborative Commerce • 2.1 Definition and concept –con’t • Technologies: • Mobile Collaborative Networks • Sharing through mobile networks/wireless devices

  34. 2 Collaborative Commerce • 2.1 Definition and concept –con’t • Technologies: • Grid Computing • Coordinating and sharing computing, application, data, storage, or network resources across dynamic and geographically dispersed organizations. • Service-Oriented Architectures • The use of services to support a variety of business needs. • Re-use and re-connect rather than reinvention of new systems.

  35. 2 Collaborative Commerce • 2.2 Benefits • Integration of supply chains • Getting to know the whole picture • Business Processes • Inter-organizational business processes • How Information systems are integrated? • Internal (DB + Apps) • Business partners (ERP/EC) • Tool/Technologies • Web services • Sharing Information • Price • Plan • …

  36. 2 Collaborative Commerce • 2.3 Practices and Tools • CPFR • Collaborative Planning, Forecasting and Replenishment

  37. 2 Collaborative Commerce • 2.3 Practices and Tools – con’t • CPFR • Benefits • Sharing all information • Agree on standard process • Agree on standard framework • Forecasting

  38. 2 Collaborative Commerce • 2.3 Practices and Tools – con’t • APS • Advanced Planning Schedule • Programs that use algorithms to identify optimal solutions to complex planning problems that are bound by constraints. • Tools: • ERP • IBM…

  39. 2 Collaborative Commerce • 2.3 Practices and Tools – con’t • PLM • Product life cycle management • Business strategy that enables manufactures to control and share product related data as part of product design and development efforts. • Benefits: • Cycle time • Design reuse • Increase profit

  40. 2 Collaborative Commerce • 2.3 Practices and Tools – con’t • Collaboration key enabling tools • To improve the performance of SCM: • Collaboration • Knowledge management • Work flow management

  41. 2 Collaborative Commerce • 2.3 Practices and Tools – con’t • Work flow management • Automation of workflows • Managing business processes • Benefits : • *Improve process control • * Lessen staff training cost • *Effective sharing • * User satisfaction

  42. 2 Collaborative Commerce • 2.3 Practices and Tools – con’t • Work flow management • Tools: • Groupware • Conference tools • Webinar • Video conference • Text charts • Brainstorming • Voice chat Group decision support systems Real-time Electronically

  43. 3 Corporate Portals 3.1 Definition and concept Corporate portals Gateways for websites For sharing and accessing info between partners

  44. 3 Corporate Portals 3.2 Types Defined by the functionality For suppliers For partners Customer portals Employee portals

  45. 3 Corporate Portals • 3.3 Benefits and Challenges • Benefits: • Integration • Less cost • Less effort • User interface • Easy access • Challenges: • Security • Sharing

  46. 3 Corporate Portals • 3.4 Tools and Applications • Tools: • IBM • SAP • Oracle • Applications: • Information base • Business process support • Marketing

  47. A chain is no stronger than its weakest link, and life is after all a chain. William James

  48. Thank you

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