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Integrating Information Architecture: A PeopleSoft Case Study

This case study examines the challenges and strategies involved in merging three distinct web properties of PeopleSoft—PeopleSoft.com, Customer Connection, and another platform—into a unified enterprise information architecture (IA). It explores the project's scope, the pivotal role of IA in enhancing user experience, and the integration of top-down and bottom-up approaches. Additionally, the study discusses effective content analysis methodologies used to assess and innovate across the disparate systems, aiding in the evolution towards a cohesive digital presence.

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Integrating Information Architecture: A PeopleSoft Case Study

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