Fibre broadband – the latest from BT Tavistock Business Breakfast 27 th September 2012

1. Paul Coles BT Regional Programmes Fibre broadband – the latest from BT Tavistock Business Breakfast 27th September 2012

2. BT: Connecting up the UK • £2.5bn investment to bring superfast broadband to two-thirds of UK premises by end of 2014 • Delivering innovation – Fibre on Demand • 99% of UK premises already have access to Broadband – best in Europe • 11m premises passed • 1m being passes each quarter • Public/Private partnerships could extend this to more than 90% of UK premises. • BT is trialling alternative solutions such as white spaces, wireless and satellite to reduce this even further • Don’t forget: • ADSL2+ ‘up to 20Mbps’ broadband to reach 90% of UK premises next Spring • 1080 Ethernet nodes and growing • 4m Wi-Fi hotspots and growing

3. … In an open way • Our open network brings competition, choice & low prices

4. The Broadband product family Exchanges Homes/businesses Backhaul, core network and Service Provider interconnect Copper – DSLUp to 8Mbit/s IPstream Copper Copper – next generationUp to 24Mbit/s Copper Fibre to the cabinetUp to 80Mbit/s with improved upstream rates Fibre Copper Wholesale Broadband Connect Cabinet Fibre to the premiseUp to 100Mbit/s with improved upstream rates Fibre MobileUp to 7.2Mbit/s … and beyond Mobile Network Ethernet Dongle Base station Broadband services that include exchange equipment, core networking, routing equipment and interconnection to service providers 4

5. It’s not all about fibre in the ground Demand Stimulation Digital Inclusion Drive high take-up for economic and social returns Ensure everyone can reap the benefits CommunityEngagement Research & Innovation Sustainability Learn fast, plan for the future Leave a positive lasting impact

6. Fibre: transforming small businesses Increasing competitive edge Improvingproductivity • Faster speeds • Send & receive large files in seconds • Improved home working capability • Reliable service • Carry out bandwidth hungry tasks simultaneously • Enabling rural businesses to compete with city based competitors • Improving web presence • Improving customer experience • Enabling expansion Cost savings • Hosted & site based VoiP • Improved video conferencing reduces need for travel • Eliminates need for rural businesses to relocate to city based offices • Utilise more cloud computing resources

7. The benefits speak for themselves “ Having super-fast broadband enables us to transmit data almost instantaneously, and that has helped us win contracts that would have been beyond our reach Paul Sherry, Director ” • Rural business, conducts energy assessments for building firms & councils • Fibre connection means they can send and receive large files electronically & can compete successfully with city-based competitors more local to potential clients • Ability to locate in their home town has kept office accommodation costs down & they can pop home for their lunch “ We need to upload high quality photographs. Now it’s done all online and quickly. The business is already saving a lot of moneyJohn Paul Annett ” • Specialist picture framers – rural, family business • Saving £6,000 per month in catalogue production and distribution costs • Able to increase number and quality of graphics on the website from 50 to 1000, and starting to use YouTube to demonstrate their craftsmanship • Improving point-of-sale experience – electronic catalogues arrive while they speak on the phone, not 30 minutes later

8. The benefits speak for themselves “ Having super-fast broadband has opened our eyes to new ways of promoting ourselves to customersRhiannon Fraser, Park Manager ” • A family-owned holiday and retirement park in Perranarworthal, Cornwall • Experiencing broadband speeds fifty times faster than previous connection • Used to drive company accounts to the accountants in Falmouth, now they are emailed almost instantaneously • Installing CCTV cameras over the fast, stable Wi-Fi connection. Before super-fast the only option was the expensive alternative of digging trenches to fit hard-wired cameras • Using their new high-speed wi-fi zone to attract new customers to the site “ We can now compete with the bigger guys but remain leaner and more flexibleSeamus Breslin, Design Manager ” • A print and design company • Enjoying speeds 20 times faster than previous connection • Saving two hours a day from being able to download large artwork and image files in five minutes instead of 15 minutes • No need to invest in an expensive back-up facility as can now optimise use of the cloud • Estimate savings of £7,500 a year on maintaining back-up systems, network and intranet

9. And finally……….Public/Private partnerships…

10. Commitment from the Government In 2010 we heard… “Our goal is simple: within this parliament we want Britain to have the best superfast broadband network in Europe” Jeremy Hunt, Secretary of State for Culture, Media and Sport • £830m public funding for superfast broadband in rural areas between now and 2017 • Wave 1 announced : Highlands and Islands, North Yorkshire, Cumbria, Herefordshire 2011 saw… • Wave 2 announced: Devon & Somerset, Norfolk, Wiltshire, Northamptonshire & Suffolk • Remaining funding allocated • Wales, Cambs & Surrey have commenced procurements 2012 is an important year By 2015

11. News from our partnerships • Our latest successes • Meanwhile… Lancashire Rutland • Fibre broadband to 97% of the county’s premises by the end of 2014 • Fibre broadband to at least 90% of the county by end of 2013 In Cornwall & The Isles of Scilly In Northern Ireland • Fibre to at least 80% of Cornwall - including The Isles of Scilly • Faster broadband for 100% of premises • Available now to 95,000 premises • 7800 customers connected • 22 CPs with customers connected • 87% of all lines are connected to a fibre cabinet • Extensive demand stimulation programme undertaken helping achieve over 76,000 connections • Roll-out continues…