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Explore the breakdown of 2012 Navy Medicine complaint metrics, including types of cases, investigations, and courses of action. Discover the handling of hotline complaints and closed cases. Substantiated allegation complaint types are also analyzed.
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CY12 Navy MedicineHotline Complaint Types **Total Complaints = 480
CY12 Navy Medicine Metrics* • 2012 Cases • (cases opened from 1Jan12 to 31Dec12) • 440 Total cases • 409 Cases are closed/transferred • 31 Cases are open • 6/31 are full investigations • 24/31 are preliminary analyses or inquiries • 1/31 course of action being determined • 19 of 31 (61%) open cases are Reprisal (MWR)/Improper MHE • 12 of 31 (39%) open cases are regular (non-MWR/MHE) hotline cases Breakdown of the Courses of Action – Closed Cases *Excludes Senior Official Cases