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Navigating the Digital Divide: Impact on Work and Society

Explore the multifaceted aspects of the digital divide affecting economic, social, and ethical dimensions. Learn about the disparities in technology access and utilization among different groups, and the implications on work dynamics and societal issues. Discover strategies to bridge the gap and promote inclusivity in the digital realm.

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Navigating the Digital Divide: Impact on Work and Society

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  1. The Digital Divide and the Transformation of Work Crystal Soo

  2. What is the Digital Divide? • Economic and social inequality between groups of persons • Information and communication technology gap • More than access issue • Information utilization and information receptiveness • An economic and civil rights issue • Overcoming the divide: • Infrastructure • Social media

  3. Cybertech & Disabled Persons • 36% of Britain’s disabled can access internet • Bulk of disabled in public service • ie: IT systems, websites • Unite technological capacity growth and disabled • Build accessibility in early stages • Disability Discrimination Act • Beginning to raise issues in public sector regarding accessibility

  4. Cybertech & Racism • Overt racism seems marginal in physical society • Racism exists in institutions, laws, and cultural assumptions • On the internet: • Group polarization • Racist opinions become more hardcore • Getting noticed • Loud and inflammatory opinions • Anonymity

  5. Cybertech & Gender Issues • Cybertechnology  educate, inform, empower • Gender gap  disempowerment • Low and middle-income countries • Women 21% less likely than men to own cellphone • Women 37% less likely than men to own cellphone in South Asia • UN findings: • Vote on priorities via paper, online, mobile • Paper: 50-50 split • Online: 52-48 split • Mobile: 25-75 split

  6. Cybertech & Work • Nature of work • Communication • Conference calls and email chains • Challenging to get to know partners • Collaboration technology • New way to work dynamic and global • Quality of work life • Evolve technology to make new way of working more human • Mobile work-from-home • Closer collaboration

  7. Surveillance & Social and Ethical Issues • Privacy advocates worried over fine-grained, digital monitoring • Lee Tien, senior staff lawyer: • Companies have few legal obligations aside from informing • Questions effectiveness of such monitoring • Ben Waber, Sociometric Solutions • Privacy policy should deal with consumer issues AND workplace • Workers can opt in to have aggregate statistics collected • Skeptics fear return of scientific management • Surveillance can motivate sales

  8. References http://en.wikipedia.org/wiki/Digital_divide http://www.theguardian.com/society/2003/sep/24/disability.thinktanks http://www.businessinsider.com/internet-racism-2012-5 http://blogs.reuters.com/great-debate/2014/03/21/how-technology-widens-the-gender-gap/ http://www.forbes.com/sites/unify/2013/12/10/how-technology-has-changed-workplace-communication/ http://www.nytimes.com/2014/06/22/technology/workplace-surveillance-sees-good-and-bad.html?_r=0

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