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Personnel Management: an odyssey

Personnel Management: an odyssey . Kathryn Johns- Masten Electronic Resources/Serials Librarian SUNY Oswego SUNYLA 2010. In the Beginning. There was a staff… . Expectations. Set goals that everyone must meet Do as you want others to do Set the standard--make it clear

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Personnel Management: an odyssey

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  1. Personnel Management: an odyssey Kathryn Johns-Masten Electronic Resources/Serials Librarian SUNY OswegoSUNYLA 2010

  2. In the Beginning There was a staff…

  3. Expectations • Set goals that everyone must meet • Do as you want others to do • Set the standard--make it clear • Ask what staff expect of you

  4. Set the Agenda • Clear goals • Teamwork • All in this together -- working for common goal

  5. Communication • Make policies and procedures clear • Regular Meetings • Email, blog, webpage….. • Talk with staff regularly • Responsibility

  6. Participation • Regular Meetings • Review of procedures/policies • Comfort level • Foster “Safe Idea Zone”

  7. Planning • Be willing to change the plan • Ask for input • Be flexible when possible • Group planning not always possible or necessary

  8. Learning & Supervision Styles • Learn how staff prefer to work and take direction • What kind of supervisor are you – hands on, hands off or somewhere in the middle • Adjust your style

  9. Motivation Leadership is the art of getting someone else to do something you want done because he wants to do it. –Dwight D. Eisenhower • Different levels of motivation • High performers vs. low performers • Recognize unique talents • Foster leadership and initiative in others

  10. Feedback • Let people know – corrective feedback • Timely, honest and willing to listen • Appropriate and based on issue/problem • Talk about behavior not emotions • Challenging employees • Staff can’t improve if they falsely think they are performing at peak

  11. Change • The one thing we can count on….. • When a supervisor retires • Hiring new employees • Find a better way… • Leaders push others to do better, to learn new things, to do things they might not like or are uncertain about. (from Leading with Kindness)

  12. Best Practices • Listening and patience • Empathy and kindness • Conscious leader • Admit mistakes • Not possible to change others • Promote/facilitate growth and learning • Keep perspective

  13. Conclusions • It does pay to be kind • A leader must “keep it real” • Firefighter Syndrome • Set clear boundaries for staff & yourself • You can’t save everybody • Learn from others • Focus on real problems

  14. Thanks!Questions..Kathryn Johns-Mastenkathryn.johnsmasten@oswego.edu

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