Accelerated Learning for Meeting Professionals

Presentation Transcript

1. Accelerated Learning for Meeting Professionals

   Grace Nied, CGMP Grace Nied Consulting
2. Using Accelerated Learning Methods… Verizon - cut training time in half & doubled learning Bell Atlantic - reduced course costs 42-57% ATT – trainee test scores went up 29% & sales increased 82% Consolidated Edison – passing rate increased from 30% to 100% in same amount of time Travelers Insurance – cut training time by 20% & test scores improved 480% $
3. Activity Think about a situation where you successfully learned a new skill or information What made it successful Consider: Importance to you, setting, facilitator, factors contributing to success Discuss with partner; identify similarities
4. Successful Learning Relevant to personal & professional success Pleasant environment Individual & group activities Multi-sensory Opportunities to practice Feedback Supportive facilitator
5. Unsuccessful Learning Boring Mostly lecture Little interaction with other learners Unpleasant surroundings Infrequent breaks Condescending or know-it-all facilitator
6. Accelerated Learning Result, not the method Natural learning Bowl (Natural learning) Vase (Traditional learning)
7. Accelerated Learning “A Multisensory, brain-compatible approach to learning that describes the conditions for learning and the presentation of material.” “It is a holistic and whole-brain approach to learning.” “Changing behavior at increasing speed.”
8. Left Brain Dominance Left – academic brain Structure Planning Predictability Details, facts, data Sequence, steps Words & icons Reading directions before trying them Right side of body
9. Right Brain Dominance Right – creative brain Color, pattern, pictures Charts, graphs Emotion, surprises Learn by seeing & doing Big picture (context) Left side of body
10. Brain Dominance Whole brain Appeal to both right & left Corpus callosum connects both so they communicate Example – print a checklist on colored paper
11. Process for Memory Receive Filter Store Recall
12. Process for Memory - Receive Capture attention Multi-sensory Color Graphics All learning styles Receive
13. Process for Memory - Filter Emotional significance Relationship to what’s already known Bridges left & right brain Filter
14. Process for Memory - Store Link to existing knowledge Difficult to unlearn Mnemonics, rhymes, acronyms Tie to emotion Store
15. Process for Memory - Recall Primacy/Recency Uniqueness Emotion Visual (peripheral learning) Frequent short breaks Recall
16. Brain as Image Processor Graphics, metaphors, objects, stories, mnemonic devices, body language, internal mental imagery Students using imagery to learn scientific & technical information averaged 12% better on immediate recall & 26% better on long term retention
17. Body Language Albert Mehrabian’s studies Face-to-face communication Feelings or emotion involved Incongruency of elements Body language 55% Voice 38% Words 7%
18. Visuals in Meetings Problem-solving & decision-making Wharton School of Business study After a visually supported presentation 64% made decisions faster 79% reached consensus Meeting time cut 24%
19. ♬ ♪ Music 60-80 beats per minute - Alpha brain wave state when relaxed Receptive to learning & retention Activities & reflection– higher test scores Instrumental – classical & baroque, new age Bridges right & left brains ♪
20. Before and after sessions and during breaks... Energize Jazz & other upbeat instrumental music
21. Meetings & Training are Public Broadcast Site licenseor pay (unless non-profit educational institution), or royalty-free music American Society of Composers, Authors & Publishers (ASCAP) Sources: Trainer’s Warehouse, LifeSounds, LIND Institute, Creative Training Techniques (Bob Pike)
22. Learning Styles Visual Auditory Kinesthetic
23. Visual 60% Pictures & colors, videos, powerpoint, flipcharts, handouts Analogies, metaphors, language that “paints a picture” Broad overview Charts & step-by-step process Get new information via reading, demonstrations or graphics
24. Auditory 34% Details written down Facts & references to back up information HEAR new information Sounds, variations in vocal tone, discussions, rhythm
25. Kinesthetic 25% Doodle & take notes Activities & discussions Quizzes or questionnaires Enthusiastic presentations & gestures Touch or manipulate items & information Move around, frequent breaks
26. Take-home Assessment Learning Modality Assessment on the back page of the handout to determine your dominant style(s) But please, not now.
27. Implications of Learning Styles on Meeting Planning Activities & materials that combine all 3 styles Enough space for activities Environment to appeal to all senses Audio-visual equipment
28. Changing a Tire Visual Auditory Kinesthetic Video or pictures Step-by-step checklist Data on frequency of blowouts; time to change Discuss experiences List of resources (AAA, etc.) Demonstrate actual changing of tire Practice using a jack Handout to take notes Toy cars on tables
29. Group Activity (8 min.) Small groups Workshop topic: “Completing Your Income Tax Return” Plan activities, delivery methods, & materials that will appeal to all three Learning Styles
30. Accelerated Learning Process - P4 Preparation Presentation Practice Performance
31. Preparation Get their attention Pleasant environment Room set in clusters Colorful posters Music Snacks Greeting on arrival
32. Presentation Encounter material in ways that are interesting, enjoyable, relevant, multi-sensory Collaborative knowledge sharing Whole brain & whole body Interactive presentations Colorful graphics & props All learning styles Problem solving
33. Practice (70% or more of learning experience) Helps learners integrate & incorporate new knowledge or skill in variety of ways Simulations Games Problem-solving Feedback Reflection Dialogue Skill building activities
34. Performance Help learners apply & extend new knowledge or skill to the job Creating & executing action plans Immediate real world application Post-session reinforcement materials Ongoing coaching Peer support activities Supportive organizational & environmental changes
35. Putting It All Together How do you apply this new information about Accelerated Learning to Meeting Planning?
36. Audience Characteristics Expectations Meeting objectives Relevance to audience
37. Meeting Format Content Presenters Schedule Sequencing Breaks Food Agenda 7:30 – 8:00 Registration & Continental Breakfast 8:00 – 9:45 Opening Session Welcome Keynote – Latest Brain Research on Accelerated Learning 9:45 – 10:00 Break 10:00 – 11:30 Breakout Sessions Session A – Course Design Session B – Interactive Delivery Methods Session C – Use of Music 11:30 – 11:45 Break 11:45 – 1:30 Lunch Keynote – Building Interest Before the Class 1:30 – 1:45 Break 1:45 – 3:15 Breakout Sessions Session D – Developing Materials for AL Session E – ROI with Accelerated Learning Session F – Reinforcing Learning after the Class 3:15 – 3:30 Break 3:30 – 4:30 – Closing Session Sharing Best Practices Action Planning Adjourn ♬
38. “If your body don’t move,Your mind won’t groove.”
39. Venue Consistent with objectives (tangible & intangible) Sound insulation 24-hour hold Challenges with use of internal facilities
40. Usual Style - Theater
41. Modified Classroom
42. Best Setup for Interaction & Activity
43. Meeting Room On Tables Decorations Resource table
44. Equipment Appeal to a variety of senses Quality equipment Adequate bandwidth Knowledgeable operators & tech support
45. Accelerated Learning Summary RAMP 2 FAME R - Recency- remember most recent A - Appropriateness - WIIFM M - Motivation - known to unknown P - Primacy - 1st impressions
46. Ramp 2 Fame 2 - 2-way communication - interactive F - Feedback - reinforce, reward A - Active learning - learn by doing M - Multi-sensory learning E - Exercise - repeat, practice
47. What are your questions?
48. Accelerated Learning Outcome Successful meeting Learning took place Learning will be retained & applied Increase ROI
49. Action Plan I will implement the following 3 Accelerated Learning strategies or methods in meetings I plan: Share your plan with someone & get feedback.
50. Thanks for your participation! Grace Nied, CGMP Grace Nied Consulting 9818 Mandeville Circle Austin, TX 78750 gnied@austin.rr.com 512-589-8231
51. Resources The Accelerated Learning Handbook, by Dave Meier. McGraw-Hill The New Fieldbook for Trainers, by John E. Jones, William Bearley, Douglas C. Watsabaugh. HRD Press The Accelerated Learning Fieldbook, by Lou Russell. Pfeiffer Accelerated Learning, Info-Line Issue 9209. ASTD The Big Book of Flip Charts, by Robert William Lucas. McGraw-Hill