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Essential Training for Security Operatives: Safety and Communication Protocols

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This slideshow presents key questions and scenarios that every security operative should be familiar with. Topics include effective communication, responsibilities in workplace safety, first aid requirements, and emergency response protocols. It emphasizes the importance of being honest, professional, and reliable while highlighting key aspects such as first aid obligations and fire safety, including the Fire Triangle components: Heat, Oxygen, and Fuel. Train to ensure a safe environment and be prepared for any emergency situation.

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Essential Training for Security Operatives: Safety and Communication Protocols

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Presentation Transcript

  1. Sample questions Play for Slideshow

  2. A Security Operative should be? • Ineffective at communicating • Reliable and Unhelpful • Honest and Professional • Muscular and Strong

  3. Under Health and Safety, who is responsible for providing a Safe System at the workplace? • Customer • Police • Employer • Employee

  4. How many years does your Door Supervisor badge last? • 1 Year • 3 Years • 5 Years • 10 Years

  5. First Aiders must: • be former doctors • have had correct training • have an SIA license • only provide first aid to public not staff

  6. What would you do if you find a fire? • open the windows • call the manager • raise the alarm • scream ‘fire’

  7. (Write Answer) 3 components of Fire Triangle ANSWER AT THE END OF SLIDE SHOW

  8. One of the aims of First aid is to prevent: • the condition from getting worse • being sued • panic amount customer • being fired

  9. An Emergency is: • always out of you control you must call the police • an unplanned event • never going to happen at work • a planned event

  10. ( 2 answers) illegal drug are: • Ecstasy • Aspirin • Paracetamol • Ibuprofen • Amphetamines • Amoxicillin

  11. What is an important aspect of a pre entry check? • Breaks organised • All staff signed in • Unlocked fire exits • Manager has enough alcohol

  12. Which of the following would most likely alert you to possible drug use: • Looking bored • Slurring words • White powder under nose • Appearing alert

  13. You can purchase alcohol at the age of: • 14 • 16 • 18 • 17

  14. Which statement would trigger a customer? • “I’m afraid it is against house rules” • “I’d like to say it is OK, but I can not” • “Because I said so” • “I am sorry, it is the venues policy”

  15. Swearing at public is? • Aggressive • Ok if they swore first • Friendly • Assertive

  16. How would you communicate best with the partially sighted or blind? • Shout so they can follow your voice • Speak clearly and tell them who you are • Speak and always hold hands for Health and Safety reasons • Physically move them

  17. (Write Answer) 3 components of Fire Triangle HEAT OXYGEN FUEL

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