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Empowering Government Agencies: TMA Training & Management Assistance Program Overview

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The Training and Management Assistance (TMA) Program, established in 1982, provides tailored training solutions and human capital management to enhance performance in government agencies. With a focus on facilitating quick access to expert contractors, TMA supports over 100 agencies across various projects annually. Key features include a simplified procurement process, flexible funding arrangements, and experienced project managers who ensure government interests are safeguarded. This program also guarantees satisfaction with quality services and offers comprehensive solutions in customized learning and strategic HR management.

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Empowering Government Agencies: TMA Training & Management Assistance Program Overview

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  1. United States Office of Personnel Management Report Tile Getting to Know TMA TRAINING & MANAGEMENT ASSISTANCE PROGRAM

  2. Agenda • TMA Overview • Contract Features and Benefits • TMA Business Lines • Six-Step Procurement Process • TMA Partnerships • Questions and Answers

  3. TMA Mission To provide Government agencies with customized training, learning, and human capital solutions that maximize individual, team, and enterprise performance.

  4. TMA: Who We Are • Established in 1982 as a reimbursable program in OPM • Contract vehicle for quick access to private-sector contractors with expertise in developing and implementing learning and human capital solutions • Current contract period is 10/01-9/06 • Manage 500+ projects annually • Support 100+ government agencies • 19 pre-qualified commercial partners

  5. TMA: Who We Are(Continued) • Current HQ staff of 14, includes 7 Project Managers and 2 CORs • Regional staff includes 2 Project Managers in Philadelphia and 1 Project Manager in Denver • Performance Consultant under contract • Project Managers handle 15-20 projects valued at $5-10 million annually • Realized Inter-Agency Agreement (IAA) funding for FY 2004 was $75M

  6. Contract Features and Benefits • Feature: Simplified Procurement Process • Benefit: “Speed-to-Mission” Results • Feature: Flexible Funding Arrangements • Benefit: Manage Large Projects over Multiple Fiscal Years • Feature: Experienced Project Managers • Benefit: Safeguard Government’s Interest • Feature: Pre-Qualified Contractors • Benefit: Public and Private Sector Best Practices

  7. Contract Features and Benefits(Continued) • Feature: Comprehensive Contract and Project Administration • Benefit: Paperwork Pain Relief • Feature: TMA Guarantee • Benefit: Total Satisfaction with Quality of Products and Services

  8. The TMA Guarantee • “We guarantee the performance of our commercial partners and stand behind the quality of our products.” • If a contractor is not performing well, your TMA • Project Manager will intervene immediately & • establish a plan to get back on track. • If a contractor does not improve in a reasonable • time, with your concurrence your TMA Project • Manager can move the project to another contractor • in days. • TMA has achieved a 99% deliverable acceptance rate since FY 2000.

  9. TMA Lines of Business • TMA has two key lines of business in addition to the provision of consulting support on issues related to human capital management: • Customized Learning Solutions • Strategic Human Resources Management Solutions

  10. Customized Learning Solutions • e-Learning Applications • Section 508 Compliant • SCORM Conformant • Courseware Conversion • Knowledge Management Systems • Interactive Video Tele-training • Video • Wireless Solutions • Classroom Training Materials • Performance Support Tools • Blended Learning Curricula

  11. Strategic HRM Solutions • Human Capital Management Planning • Workforce Planning & Restructuring • Performance Measurement & Evaluation • Process Improvement • Performance & Compensation Systems • Succession Management • Diversity Planning • HR Systems Development & Integration

  12. Competency Determination Job Analysis and Design Recruiting and Selection Individual,Team, &Enterprise Performance Knowledge Capture Entry and Orientation Succession Planning Formal Training Advanced Training Retention and QWL Performance Support Technologies Interventions Processes TMA Solutions Support Career-Long Employee Learning and Performance Improvement Processes

  13. TMA Learning Partners • Anteon Corporation • Booz, Allen & Hamilton • C2 Technologies • Carley Corporation • Cubic Applications • FPMI Solutions • HumRRO • Human Technology • ICF Consulting • IDSI • Pal-Tech, Inc. • Performance Technologies • International • PerformTech • PowerTrain • SAIC • SI International Numerous Other Teaming Partners

  14. TMA Strategic HRM Partners • Anteon Corporation • Booz, Allen & Hamilton • Center for Organizational Excellence • C2 Technologies • HumRRO • Human Technology • ICF Consulting • Perot Systems • SRA International Numerous Other Teaming Partners

  15. TMA’s Six-Step Procurement Process 1. Develop a Statement of Work (SOW) 2. Complete an Inter-Agency Agreement (IAA) 3. Select a Contractor 4. Attend a Project Kick-Off Meeting 5. Review and Approve the Management Plan 6. Manage the Project

  16. TMA: All About Partnerships • Our customers • Our commercial partners • Other OPM organizations • Other Federal agencies

  17. Questions & Answers Training & Management Assistance Program Jenise Setian, Branch Chief (202) 606-5196 www.opm.gov/hrd/tma/index.asp

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