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Small Organizations are Different?

This presentation explores the unique challenges faced by small organizations in implementing CMMI process improvement, and provides guidance on tailoring the framework to suit their needs.

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Small Organizations are Different?

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  1. Small Organizations are Different? NDIA/SEI CMMI Technology Conference 18 November 2003 Martha I Johnson marthaijohnson@yahoo.com 310-378-2522

  2. Topics • What is a small organization? • Small project? • Process Improvement Start up challenges • CMMI tailoring • Special Needs

  3. What is a small organization? Small project? • Organizations with less than 30 people – commercial or government • Maybe a small company • Maybe a part of a LARGE corporation • Projects which are staffed with less than 5 engineers, sometimes 1 • Short cycle time – 6 months or less • Research, development, maintenance, services

  4. Common Laments • We are ISO certified already, we should be able to be CMMI certified very quickly • We’re a team, we all work together • We don’t have time for all this documentation • We don’t need training, we only hire the best people • We’re small enough that we just talk to the person if we need to solve a problem

  5. Process Improvement Start up challenges • Senior management support • Lack of awareness of what it takes to implement process improvement • Misconception that achieving a Maturity or Capability level is easy • Resources, resources, resources • Little infrastructure to support development of common process improvement solutions • Not aware of where to get help • Little knowledge of where to obtain information, experiences • Training, tools, methods • Budgets to perform QA (GP2.9)

  6. CMMI tailoring • Simplicity is key • Tailoring is adjusting the implementation “degree of formality” • Number of lines of communication drives detail level of processes • Meet intent of practices • Tasks combined • Shared roles and responsibilities • Alternate approaches

  7. Special Needs • Senior management awareness training • Guidance in management roles and responsibilities • Guidance in how to monitor process improvement process • Early training in model, appraisal method to key people • On-going support from experienced model and appraisal expert • Experienced working with small organizations or projects • Flexible approach

  8. Special Needs • Mini-appraisals (Class C or B) to measure progress towards process improvement goals • Recommend at least quarterly • More focus on organization processes to support small projects • Standard processes, methods, tools • Data management (PP) and configuration management (CM and GP2.6) • PPQA (GP2.9)

  9. Special needs of small projects • Because of short schedule and very limited resources, small projects require more organization level infrastructure (e.g. EPG) • Easy, simple templates, tools, methods, aids • Easy, simple measurement approaches • Guidance on appropriate tailoring • Centralized PPQA and CM

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