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Employment Ontario Programs and Services

Learn about the components of Employment Ontario Employment Services, how to access services, and get personalized advice to assess skills, find work, and start on the path to skills training.

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Employment Ontario Programs and Services

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  1. Employment OntarioPrograms and Services May 13, 2011

  2. Objectives • Provide an overview of the components of the Employment Ontario Employment Services • Clarify how your clients can access services (referral) • Take a closer look at each component of EO Employment Services • Answer any questions that you may have

  3. EMPLOYMENT ONTARIO • Employment Ontario helps Ontarians find work • Employment Ontario provide personalized advice and services to help people assess their skills and experience, find work and start on the path to skills training • Get the skills to succeed:  Talk to a professional counsellor and get the help you need to plan your career, get training, and find a job through the Employment Services program • Find jobs: Where and how to seek employment opportunities

  4. Employment Services • The Employment Ontario network of community service providers deliver employment services to individuals who require assistance in obtaining and sustaining employment. All services are provided in a single point of service within all communities in Ontario. • The Employment Ontario network is comprised of 174 Employment Service providers at 434 sites throughout Ontario. • Clients are able to access job search, placement and incentives, job retention instruction, information and referral services and service planning and co-ordination from a single point of service.

  5. Components of the Employment Service

  6. Client Service Planning & Coordination • EO service providers must determine an individual’s primary service need: • Use the Resource & Information component • Referral to other services (either before or concurrent with Employment Service) • Need for assisted Employment Service components

  7. EO Providers will Consider… • Individuals’ employability dimensions • Interpersonal skills, work history, education • Suitability Indicators (further information) • The demands of the potential employer • Opportunities within the labour market • Labour market trends in the region • Job/Training opportunities

  8. Resource & Information • Open access service for the community • No eligibility or access criteria (intake) • Includes: • Labour market information • Resources to support independent (unassisted) job search • Career clarification and planning • Information on local training opportunities, local employment opportunities, community service supports • Provides a means for employers to recruit employees

  9. Workshops / Info Sessions • Orientation to Employment Services • Resume & Cover Letter • Job Search • Interview Skills • Labour Market Information / Career Exploration

  10. Referral to Community Services • Referrals may be made at any point of client contact • Intake or one-on-one Employment Consultant will refer based on individual assessment • Ex: Language assessment, ESL, credential assessment, housing, financial planning, counseling services, etc.

  11. Assisted Services • Eligibility criteria: • Unemployed • Not participating in full-time training or education • Underemployed – working less than an average of 20 hours per week

  12. Suitability Factors • Willingness to begin employment • History of poor work retention; ineffective independent job search • Substantial time out of school, work or training • Lack of relevant, credible or Canadian work experience • Education/credentials from outside of Canada • Language skill level is a barrier to employment

  13. Suitability Factors cont’d… • Low level of education attained • Disability • Age • Source of income • Self-identified as Aboriginal • Labour market change

  14. Assisted Services / Case Management • Employment Service Plan is opened • Individualized assistance in career clarification and goal setting • Skills and interest assessment • Interview and employment preparation • Realistic and accurate assessment of qualifications compared to job requirements

  15. Assisted Services cont’d… • As the client works with the service provider, a more in-depth analysis is undertaken • Additional service needs may be identified and provided or coordinated with other service providers (referral)

  16. Job Search • Individualized support for conducting a successful job search • Encompasses clarification of interests, abilities, skills, short & long-term goals • Orientation to workplace: rules, employer expectations, Canadian workplace culture • Rights and responsibilities of employees • Preparation of tools – resume, applications, strategies • Information about access to language, credential assessment

  17. Job Matching, Placement & Incentives • Provides matching and placement services to clients who are unlikely to succeed in conducting their own job search, even with support, because of barriers to employment

  18. Job Matching, Placement & Incentives • Help to match client skills and interests with work opportunities • Help in facilitation of work opportunities and negotiation of the employment relationship on their behalf • Experiential or on-the-job training opportunities • Placement support – identify and resolve issues • Financial supports to help remove barriers

  19. Job Matching, Placement & Incentives • Job development – proactive outreach to employers to identify opportunities • Employer support in identifying skills required and capabilities needed • Sensitivity/diversity training, workplace accommodation • Matching employer skill needs and participant capabilities and interests

  20. Job Matching, Placement & Incentives • Placement opportunities with or without incentives, volunteer placement, job trial and on-the-job training opportunities • Development of a training plan and agreement, includes negotiation of financial incentives • Monitoring of placement and agreement to support success • Link participants with mentors and coaches to provide support during and after placement

  21. Employment and Training Supports • Available on a temporary basis to address financial barriers to participation in Employment Services for assisted clients • Special equipment, supplies (e.g. safety boots) • Transportation • Work clothing/grooming needs to achieve credibility • Certification charges • As determined based on need

  22. Job / Training Retention • Clients expect that their experience in the Employment Service will lead them on a path to sustained employment • Monitoring & follow-up • There may be a need for additional coaching / mentoring to maintain employment or complete training • Development of a support plan with the client and mentor

  23. Job / Training Retention • Linking participants with mentors and coaches to provide support during and after job placement • Monitoring of the mentor/coach relationship with clients and its impact on workplace success • Make adjustments as required • Follow-up occurs continuously • With placement – positive 3 month follow-up – goal of sustainable employment reached - exit

  24. Apprenticeship Scholarship (AS) • Interest in the skilled trades • Must be committed to meeting the necessary academic requirements for the chosen program within one year • $500 awarded when registered for upgrading • $500 awarded upon confirmation of successful completion

  25. Apprenticeship Employer Signing Bonus (AESB) • Employer must commit to a relevant apprenticeship training plan • Initial payment of $1000 when the training agreement is signed • Final payment of $1000 six months from the signing date if apprentice is still working and training with the same employer

  26. Questions?

  27. Thank You! www.edu.gov.on.ca/eng/tcu/employmentontario/

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