1 / 12

Converting Transitional Housing to Permanent Supportive Housing

Converting Transitional Housing to Permanent Supportive Housing. Presented by: Colleen Bain Gold, M.Ed., L.S.W. Senior Vice President, Housing YWCA Columbus 65 S. 4 th St., Columbus, Ohio 43215 (614) 224-9121, ext. 220 cbain@ywcacolumbus.org. Overview. To convert or not to convert?

walker
Télécharger la présentation

Converting Transitional Housing to Permanent Supportive Housing

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Converting Transitional Housing to Permanent Supportive Housing Presented by: Colleen Bain Gold, M.Ed., L.S.W. Senior Vice President, Housing YWCA Columbus 65 S. 4th St., Columbus, Ohio 43215 (614) 224-9121, ext. 220 cbain@ywcacolumbus.org

  2. Overview • To convert or not to convert? • Considerations • Step One: Evaluation • Step Two: Develop a Plan • Step Three: Policies and Procedures • Step Four: Implementation • Challenges • Critical Success Factors • Resources

  3. To convert or not to convert? Potential benefits: • Long-term resident stability • Housing subsidy • Ability to engage/build relationships with clients • Increasing income, employment, and other skills • Resident self-governance • Program Development • Collaborative Partnerships • Outcomes measurement • Volunteer and donor relationships • Perceived funding preferences: • HUD appears to be moving away from transitional • Push for HHS legislation for services (SELHA) • PSH appears to be very cost-effective

  4. Considerations • Population – does your population need/want, permanent, supportive housing; are they eligible? • Continuum of Care – does PSH make sense for your community and continuum of services? • Community impact – what impact will changing your program have on other providers; will it create a backlog in shelters? • Physical Space – are your units appropriate for PSH; do you have common space available for resident use? • Approvals – will your existing funders approve this transition? • Community Acceptance – will your stakeholders, neighbors, board members, etc. accept and support a transition? • Leases vs. “Participation” or “Occupancy” agreements • Housing subsidies - Are subsidies available? Will HUD issue of mixing SHP with Section 8 be an issue for you? Operating vs. Supportive Services? • Sustainability • Will the long-term dollars for services be there? • Need to be realistic about staffing needs for population

  5. Step one: Evaluation • Data analysis – population demographics, length of stay, program completion (success) rate, recidivism, outcome measures, etc. • Client input and feedback – focus groups, surveys, confidential suggestions/concerns, Resident Council, etc. • Physical space needs – individual units, community space, “front-desk” space, etc. • Environmental scan – interview other providers, CoC representatives, shelters, what impact would a conversion have? • Financial analysis – operational (property management) and programmatic (supportive services) • Feasibility – talk to funders, board members, and other stakeholders to see if they will support the transition. • Best practices – explore other program models, program philosophies, what has and hasn’t worked with other programs, which program model suits your population?

  6. Step Two: Develop a Plan • Start with a clean slate • Develop program philosophy • “Wet” versus “dry” housing • “Zero tolerance” policy, versus focus on eviction prevention • Intersection of property management and supportive services • Will services be voluntary? • Establish staffing plan/chart of organization • Seek technical assistance as needed • Identify (new and existing) funding sources for services • Identify new partnerships/collaborations to support your program • Develop staff training/orientation plan (include property manager, supportive services staff, maintenance, front desk, etc.) • Community notification plan • Timeline (should include all of the above) • Continuous Quality Improvement

  7. Step Three: Policies and Procedures • Outreach/tenant recruitment • Tenant Selection Criteria • Leasing issues • “House” rules • Voluntary supportive services • Housing retention/eviction prevention strategies • Inter-disciplinary “team” meetings • Resident Council • Community relations • Data and tracking (HMIS)

  8. Step Four: Implementation • Formal funder and stakeholder approvals • Budget and contract amendments as needed • Staff training and orientation (whether you are hiring new staff or not!) • Client and community notification • New leases for tenants • Good Neighbor Agreement • Collaborative partnership agreements • Supportive Services programming • Phased-in implementation if needed

  9. Challenges • Developing a sustainable plan • Developing successful engagement strategies • Staff resistance to change • “That’s not how we do it” or “that won’t work” • Voluntary vs. “irresistible” services • Property management vs. supportive services • Dealing with “hard-to-know-how-to-serve” clients – (housing retention and eviction prevention) • Ever - changing funder preferences/requirements (HUD, state, local preferences) • What is considered “operating” and what is considered “supportive services?”

  10. Critical Success Factors • Stakeholder “buy-in” • Dedicated and Qualified Staff • Individualized Programming • Creative Engagement Strategies • Creating community – physical space configuration • Blended Management • Property Management/Maintenance • Supportive Services • Clear eligibility criteria • Positive Community Relations • Quality Assurance and Program Evaluation • Sustainability strategies • Collaborative partnerships • Donor/volunteer stewardship • Diverse funding streams

  11. Resources • NAEH: www.endhomelessness.org • Corporation for Supportive Housing: www.csh.org • Community Housing Network: www.chninc.org • Community Shelter Board: www.csb.org • Center for Urban Community Services: www.cucs.org • HUD: www.hud.gov • National Low Income Housing Coalition: www.nlihc.org • YWCA Columbus: www.ywcacolumbus.org • Commons at Grant: www.ncrcdd.org • Treasure Island Housing Development Inc: www.tihdi.org • Common Ground: www.commonground.org

  12. Converting Transitional Housing to Permanent Supportive Housing Presented by: Colleen Bain Gold, M.Ed., L.S.W. Senior Vice President, Housing YWCA Columbus 65 S. 4th St., Columbus, Ohio 43215 (614) 224-9121, ext. 220 cbain@ywcacolumbus.org

More Related