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Mid Year Business Review 2013

Mid Year Business Review 2013. SFS Branches. BRANCH INFORMATION. BRANCH CUSTOMER KPI. SALE MID YEAR 2013/2012. MB. MIX PRODUCT SAMUI. TOP 20 CUSTOMER 2012 SAMUI. TOP 20 CUSTOMER 2013 SAMUI. SAMUI BUSINESS LOSS. HOTEL CUSTOMER DEVELOPMENT(SAMUI). COMPETITOR INFORMATION(SAMUI ).

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Mid Year Business Review 2013

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  1. Mid Year Business Review 2013 SFS Branches

  2. BRANCH INFORMATION

  3. BRANCH CUSTOMER KPI

  4. SALE MID YEAR 2013/2012 MB

  5. MIX PRODUCT SAMUI

  6. TOP 20 CUSTOMER 2012 SAMUI

  7. TOP 20 CUSTOMER 2013 SAMUI

  8. SAMUI BUSINESS LOSS

  9. HOTEL CUSTOMER DEVELOPMENT(SAMUI)

  10. COMPETITOR INFORMATION(SAMUI)

  11. MARKET INFORMATION SAMUI • Tourist from EUROPIAN reduce from safety concern many Tourist from KOREAN, CHINA and RUSSIA • Most of Tourist group from Australia are student they will prefer to eat only fast food

  12. MIX PRODUCT PATTAYA

  13. TOP 20 CUSTOMER 2012 PATTAYA

  14. TOP 20 CUSTOMER 2013 PATTAYA

  15. PATTAYA BUSINESS LOSS

  16. HOTEL CUSTOMER DEVELOPMENT(PATTAYA)

  17. COMPETITOR INFORMATION(PATTAYA)

  18. MARKET INFORMATION • Koh Chang Area is Low season that effect few customer financial problem with pending payment that effect to our sale • Hotel Chain will start new property with smaller size and low cost . • Tourist are from CHINA,RUSSIA and KOREA many Hotel revised Menu to Seafood Item.

  19. MIX PRODUCT PHUKET

  20. TOP 20 CUSTOMER 2012 PHUKET

  21. TOP 20 CUSTOMER 2013 PHUKET

  22. PHUKET BUSINESS LOSS

  23. HOTEL CUSTOMER DEVELOPMENT(PHUKET)

  24. COMPETITOR INFORMATION(PHUKET)

  25. MARKET INFORMATION PHUKET • Total Hotel 702. Room 42,684. Hotel with license only 273. Room 48,972. Room Occupancy 38.89% • Tourist from China &Russia 2.7 M/Year (+69.5%) • Russian Tourist 1.27 M/Year (+42.9%)

  26. PROBLEM & SUPPORT • Price competitive in market especially seafood and beef • Availability of products are not consistence. Substitution are not with same quality For example, chilled beef. • French Fries. Sales have been reduced since as Quality of Farmfrites unacceptable from some customer switched to sell FF because

  27. DEVELOPMENT STRATEGIC • Team forming and storming • Knowledge transfer • New Product Category • Customer matching • Stock Management • After Sale service & CRM

  28. Mid Year Business Review 2013 THANK YOU

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