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FAROHAR ENTERPRIZES LIMITED

FAROHAR ENTERPRIZES LIMITED. RCM Services Overview. AGENDA. Corporate Overview. Healthcare Services. Solution Enablers. Differentiators. Corporate Overview. Corporate Overview.

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FAROHAR ENTERPRIZES LIMITED

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  1. FAROHAR ENTERPRIZES LIMITED RCM Services Overview

  2. AGENDA Corporate Overview Healthcare Services Solution Enablers Differentiators

  3. Corporate Overview

  4. Corporate Overview Leading provider of Specialist Outsourced Services (SOS) including healthcare, IT-Data, publishing, engineering, marine, oil-gas and legal services Focus on developing strategic partnerships and long-term relationships with our clients Principal office in Singapore with operations center in Mumbai Highly skilled and experienced project management professionals Our healthcare services include but are not limited to transcription, coding and billing services ISO 9001:2000 & 27001:2005 Certified

  5. Industry Portfolio Healthcare Publishing Engineering Legal services

  6. Healthcare Services

  7. Transcription Services Office visits Consultation Reports Transcription Reports Operative reports Clinical Notes Psychiatric Notes Progress Notes Discharge Notes History and Physical Reports Transcription of files from the following specialties:

  8. Medical Coding and Billing Services • On-line entry of patient details directly into client software • 24 to 48 hour turn-around time for most files • Separate Audit team for compliance and accuracy • 95% accuracy guaranteed on the SLA’s Demographic Entry • On-line entry of patient details directly into client software • 24 to 48 hour turn-around time for most files • Separate Audit team for compliance and accuracy • 95% accuracy guaranteed on the SLA’s • CPT-4 and ICD-9 match performed before completing charges • Electronic submission of bills to all carriers accepting the same/Paper billing if necessary Charge Entry • Remote Coding for CPT-4 and ICD-9 across all specialties • Coding team includes certified coders including physicians and nurses • 24 to 48 hour turn-around time for both office based and hospital based specialties Coding • Following up aggressively with almost all carriers for denied or outstanding claims • Following up aggressively with patients on self pays & Co-pays A/R Management • On-line entry of checks as per Explanation of Benefits received from the carriers • 24 to 48 hour turn-around time for most files • 100% accuracy guaranteed on the SLA’s • Working on Denial management and forwarding the same to the follow up team Payment Posting • Done both on-line and telephonically • Done 24 to 48 hours before patient visit to ensure reimbursement & reduce denials Eligibility Verification & Pre-Certification

  9. Electronic Medical Records EMR SERVICES Scanning of medical records Searching of Records Indexing of records Attaching Destroying

  10. Solution Enablers

  11. Human Resources A robust employee lifecycle framework from Recruitment to Training Induction Accurate Recruitment Voice and Accent Training Teamwork Process Training Integrity On-the-job Training Service Driven Re- Training Mutual Learn-and-Grow Refresher Training Continuous Learning

  12. Quality – The Centerpiece of Green Point’s Success Multi-checks Root cause treatment Performance evaluation Development Dynamic QC sampling Quality control workflow Training Improvement Automation Cause analysis

  13. Infrastructure and Security Production floor spread across 12,000 sq. ft. area with a skilled dedicated workforce of 450 personnel. 4000 sq. ft. area for Healthcare & RCM services along with over 100+ trained and experienced personnel headed by domain experts 12,000 sq. ft. vacant area for expansion Generator back-up for the full facility to ensure uninterrupted power Biometric access for production area to prevent unauthorized access. Full compliance with strict global IP security as per ISO 27000:2005 standards

  14. Technology

  15. Differentiators

  16. Differentiators  Deep expertise and experience in serving the healthcare industry  Documented ability to deliver on time and according to specifications  Confidence demonstrated by unique free follow-up service  Broad understanding of clients’ domain, and long & short term goals  Focus on long term building partner relationships  Emphasis on ingenuity to achieve maximum cost savings

  17. Our Experience & Know-how Transcription Services for two hospitals on the west coast of USA, comprising of 40+ specialized doctors. Transcription Services for several private practitioners across USA. Transcription Services for audio and transcribed service providers across USA. Demographic Entry and charge posting for one of the hospital in NJ, USA. Coding services for medical aggregator on the west coast of USA.

  18. Pricing Model

  19. India Office Farohar – GP Tech. (India) Ltd. Unit # T241, 4th Floor International Technology Center C.B.D. Belapur Station Complex Navi Mumbai - 400614 Mobile: +91-9920373532 / +65 91868500 Phone: +91-22-67120701 Fax:     +91-22-67120703 eMail: karma@faroharltd.com URL: www.faroharltd.com Singapore Office Farohar Enterprizes Ltd 141 Cecil Street, #02-03 Tung Ann Association Building, Singapore 069541 Mobile: +65 91868500 Tel: +65 62228880 Fax : +65 62227680 eMail: karma@faroharltd.com URL: www.faroharltd.com FAROHAR ENTERPRIZES LIMITED

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