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Essential Skills for Job Retention and Advancement in the Workplace

This lesson plan focuses on essential habits and skills needed to retain a job and successfully advance in one’s career. It includes an overview of workplace conflicts, examining their causes and resolutions. Participants will engage in activities, such as "Pass the Paper," to enhance collaboration and understanding. By recognizing the different communication styles and addressing leadership issues, employees can learn to navigate conflicts effectively. The ultimate goal is to foster a productive work environment where disputes are handled calmly and professionally.

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Essential Skills for Job Retention and Advancement in the Workplace

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  1. Personal Finance • Bell Ringer • What habits and skills will help you retain a job or advance in your field? • Agenda • Bell Ringer • Job promotion activity • Conflict in the workplace PowerPoint • Pass the paper review activity

  2. Conflict in the workplace

  3. Job Promotion Activity

  4. What is conflict? • A disagreement or argument about something important • A situation in which someone believes that his or her own needs have been denied

  5. Basic components of conflict • Two or more people involved • There is a disagreement between ideas, actions, beliefs, or goals • Opposing sides see their way as the only way to achieve their goals and objectives

  6. What thoughts and images come to mind when you hear the word CONFLICT??

  7. Who can conflicts occur with in the workplace? • Coworkers • Customers • Bosses or managers

  8. What thoughts or images come to mind when you hear CONFLICT IN THE WORKPLACE?

  9. Examples of conflict in the workplace • Being told what to do rather than asked • Causes tension and employees become defensive • Employees who have different communication styles • One may need specifics, one may need the basics • Shut down when too much or too little information • Different behavioral back-up styles • Some people avoid confrontation • Break under pressure • Unclear job expectations • Conflict for the manager and the employee

  10. Causes of conflict • Poor communication • Leadership problems • Irresponsibility • Showing up late, not completing tasks • Tension between coworkers • Bad attitudes!

  11. What to know about conflict • Choose your battles • How important is the dispute? • Does it truly affect you, and is it a serious problem? • Is it a one-time incident? Does it not really affect you? • Let it pass. • Expect conflict • Natural to occur • Don’t fear it • Learn to spot the symptoms early and see opportunities to resolve it • Listen actively • Never interrupt the other party • Listen and try to understand what the other person is saying

  12. Pass the paper! • DO NOT REPEAT ANY FACTS STATED ON THE PAPER • 1st Pass: Write one fact you remember about the presentation • 2nd Pass: Write a question about something you learned today • 3rd Pass: Write the answer to the question • 4th Pass: Write one fact you remember about the presentation • 5ndPass: Write a question about something you learned today • 6thPass: Write the answer to the question

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