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Scott Klemmer · 17 April 2008

Fieldwork. Scott Klemmer · 17 April 2008. Five Big Questions for Today. (How) does it aid research to be reflective? What constitutes “natural” and “intelligent”? What knowledge does fieldwork produce? How/what can/should I observe? How should observation and design relate?.

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Scott Klemmer · 17 April 2008

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  1. Fieldwork Scott Klemmer · 17 April 2008

  2. Five Big Questions for Today • (How) does it aid research to be reflective? • What constitutes “natural” and “intelligent”? • What knowledge does fieldwork produce? • How/what can/should I observe? • How should observation and design relate?

  3. (How) does it help to be reflective? Candidate beliefs: • Philosophical readings (like hard math) are a gating technique • Fancy words help one sound academic • Research endeavors make political and philosophical commitments

  4. What is “natural” or “intelligent”?

  5. What knowledge does fieldwork yield? A few candidates: • None at all – it’s anecdotal • The most authentic kind of knowledge, because that’s what people do • Fieldwork is a great tool for generating insight, but it’s not “science” • “To investigate and describe the use of the documentary method in particular situations”

  6. How do you know... • What the important problems for users are? • Whether an idea is a good idea? • Why fieldwork? “Data is the only reliable outside arbiter”[Beyer and Holtzblatt]

  7. Contributions and Implications • …to design • …to theory

  8. Fieldwork methods in HCI • Task analysis • Contextual inquiry • Cultural probes • Ethnography • Diary studies • Pager studies

  9. Rich Gold’s 2x2 theoretical applied e m p I r I c a l science engineering a e s t h e t I c art design

  10. Hugh Dubberly’s 3x3

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