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AT&T. AT&T. AT&T. AT&T. Prepare LSR/SUPP using electronic system. AT&T. AT&T. C. B. Attachment 2 Exhibit C Coordinated Hot Cut Process Ordering & Provisioning of Unbundled Loops with Number Portability. 4.0. Select time specific box & indicate time. Yes. B. 9. 2.0. 6.
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AT&T AT&T AT&T AT&T Prepare LSR/SUPP using electronic system AT&T AT&T C B Attachment 2 Exhibit C Coordinated Hot Cut Process Ordering & Provisioning of Unbundled Loops with Number Portability 4.0 Select time specific box & indicate time Yes B 9 2.0 6 Select Coordination Box on LSR Time Specific? Yes 5 Mechanized or Partially Mechanized 1.0 AT&T Prepares Order to send to BST No 3 Order Type? 3 Coordination required? 3.0 AT&T No Selection of Coordination or time specific boxes on LSR Non-Mechanized No 2 1 1 2 Mechanized or Partially Mechanized 6.0 Send LSR to BST via electronic interface No 4 5.0 BST does system check to verify facility records Order Type? Complete LSR Records Inadequate/ unavailable? 7.0 Send LSR to BST via fax Non-Mechanized BST makes physical Inspection of Facilities Yes Page 10 FL 6/16/00
AT&T AT&T AT&T AT&T AT&T D C Attachment 2 Exhibit C Coordinated Hot Cut Process Ordering & Provisioning of Unbundled Loops with Number Portability 4 No 11.0 12.0 9.0 BST return FOC to AT&T Notify End User of due date & time AT&T Receives FOC Update ASR Is due time different than request? Acceptable? 10.0 OK? Yes Note Order Log 8.0 No BST Notify AT&T via Clarification AT&T Corrects & Issues Supp. 5 Page 11 FL 6/16/00
Attachment 2 Exhibit C Coordinated Hot Cut Process Ordering & Provisioning of Unbundled Loops with Number Portability AT&T AT&T AT&T AT&T AT&T E F D E BST Places Loop Assignment info on service order 7 13.1 Send “create” message to NPAC to prepare for cut BST Wires COSMOS Frame BST sends service Order to CPG Wired By Plant Test Date? Yes 13.2 Perform internal steps to ready for cut BST sends “concurrence” message to NPAC within 18 hours of “create” being done 14.0 Negotiate/request new due date & time No 6 Yes 8 BST Test for dial tone and verify ANI Yes Good? 15.0 16.0 BST Refer no dial tone to AT&T AT&T Receives “No Dial Tone” Call AT&T Perform Internal Test No BST Notifies AT&T via jeopardy No 7 Page 12 FL 6/16/00
AT&T AT&T AT&T AT&T AT&T F G Attachment 2 Exhibit C Coordinated Hot Cut Process Ordering & Provisioning of Unbundled Loops with Number Portability Yes Yes END END BST to Dispatch Technician 18.0 Fixed? BST Problem Notify BST to dispatch Technician 17.0 No AT&T Dispatch Technician Problem fixed? 19.0 AT&T Dispatch Technician to meet BST No 21.0 Fix Problem Yes END AT&T Problem Fix by Due Date? 20.0 AT&T Notifies BS & Issues SUPP No 9 Page 13 FL 6/16/00
Attachment 2 Exhibit C Coordinated Hot Cut Process Ordering & Provisioning of Unbundled Loops with Number Portability AT&T AT&T AT&T AT&T AT&T H H G 10 22.0 AT&T Tech meets BST Tech & jointly isolate & repair trouble BST verifies ANI after cut has been performed BST Cut Order as requested/agreed by AT&T 8 Yes BST 48 hours call to AT&T BST verifies dial tone & ANI on day of cut as a precaution/ safety check OK? BST Tech meets AT&T Tech & jointly isolate & repair trouble BST Contact AT&T & issues jeopardy AT&T/BST negotiates new date & new time No 10 12 24.0 BST Closes all associated BST Orders AT&T notifies BST of Acceptance END Yes 23.0 AT&T Performs Internal verification tests BST Tech calls AT&T after cut 11 OK? Yes 12 25.0 26.0 BST Investigates & issues trouble ticket & resolves AT&T Verify Problem Resolved AT&T notifies BST of problem & Non-Acceptance No Resolved? No 11 Page 14 FL 6/16/00