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This resource focuses on the assessment and evaluation of service-learning initiatives to improve partnerships, learning outcomes, and the overall student experience. It provides valuable insights into understanding the impact of partnerships and the perspectives of students, faculty, and other stakeholders. The resource also offers guidance on measuring student learning and provides useful tools and instruments for assessment.
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Assessment and Evaluation of S-L Lori Vogelgesang & Adrianna Kezar
Purpose for assessment • Improve partnership • Improve learning outcomes • Improve student experience • Understand impact • Understand student or faculty experience • Understand partner perspectives
Vision for assessment • Focus is partnership • Focus is school wide • Focus is campus wide • Focus is cross campus comparison • If more local – action based and community based models might be better; also customized tools • If more global – standardized instruments could work better
Assessment areas • Partnership • Learning outcomes • Community impact • Faculty and staff or stakeholder outcomes • Higher Education institutional impact • We will focus on two for our presentation
Assessment areas- Partnerships • common vision and goals • on–going planning • policies • designated leads and roles • communication • decision-making processes • staffing and resources • Cultural differences
Assessment of partnerships – timing and goals • Often done as program unfolds, best not to wait until end • track project implementation efforts • make changes to plans and efforts along the way • understand what went well, what didn’t, and why
Assessment of partnership • Sample: http://www.thecoloradotrust.org/repository/initiatives/pdfs/PIH/Evaluation/PHI%20Collaboration%20Survey.pdf
Student learning: What are we measuring? • Academic (Content) knowledge • Application of Knowledge • Process: how to navigate a system • Civic engagement within a discipline • Exposure to real-world issues around the academic content • Critical Thinking
Conceptualizing Learning Outcomes Knowledge Behaviors Attitudes Beliefs
Research and Assessment • Using RESEARCH to guide ASSESSMENT • QUALITY matters for learning • Help students make connections • Understand strengths and limitations of national and more targeted studies • Connect intended goals with the experience you shape for students • Clarity on intended outcome is useful! • Be willing to ‘give up’ some pieces to strengthen others – don’t view SL as an “Add-on”
Matching Purpose to Approach • Capturing learning • Challenge of measuring learning and determining causation • Pre-post assessment vs. end-of-course/experience • Using portfolios and other qualitative measures
Resources: Assessment • National service learning clearinghouse www.servicelearning.org/ - has library of assessment articles and tools • Corporation for national and community service http://www.nationalservice.org/ • Campus Compact - www.compact.org/
Resources: Service-Learning and Civic Engagement International Association for Research on Service-Learning and Civic Engagement (IARSCLE): www.researchslce.org Spencer Foundation initiative on civic learning and civic action: www.spencer.org CIRCLE: www.civicyouth.org
Existing instruments – tons of books and websites • Compendium of research tools : http://cart.rmcdenver.com/ • United Way on-line community of assessment - http://www.liveunited.org/outcomes/resources/ • Batenburg, Mark and Denise Clark Pope. The Evaluation Handbook: Practical Tools for Evaluating Service-Learning Programs. Oakland, CA: Youth Service California, 1997.