Enhancing Interpersonal Relationships through Emotional Intelligence and Communication Strategies

1. Interpersonal Relationships

2. Chapter Content • Interpersonal Communication • Emotional Intelligence • Personal Motivation for Interpersonal Contact • Motives for Interpersonal Communication • Beginning Conversations • Self-Disclosure • Good Relationships • Internet and Interpersonal Relationships

3. Interpersonal Communication Interpersonal communication is one person interacting with another on a one-to-one basis, often in an informal, unstructured setting.

4. Emotional Intelligence Emotional Intelligence is the ability to understand and get along with others. • Being self-aware • Managing emotions • Motivating yourself • Recognizing emotions in others • Handling relationships

5. Perception & Emotional Intelligence Perception How you look at and understand others and the world around you Self-Concept Emotional Intelligence

6. Strategic Flexibility Perception, emotional intelligence, and self-concept influence strategic flexibility: • Anticipate • Assess • Evaluate • Select • Apply

7. Personal Motivation Factors that make up attraction to others: • Physical attraction • Perceived gain • Similarities • Differences • Proximity • Cyberattraction

8. Cyberattraction Cues of attractiveness in the cyberworld: • Attentive and sensitive process of negotiation • Simulated proximity • Strategic management of the similarity of perceptions • Attracting attention and interest • Humor • Self-disclosure

9. Motives for Interpersonal Communication • Pleasure • Affection • Inclusion • Escape • Relaxation Continued

10. Motives for Interpersonal Communication • Control • Health • Cybermotivation

11. Tips for Beginning Conversations • Introduce yourself in a way that gives the other person a way to respond to you • Give people a way to remember your name • Personalize your greeting

12. How People Begin Conversations Figure 7-2 How People Begin Conversations

13. Bids & Responses to Bids Figure 7-3 Bids and Responses to Bids

14. How to Encourage Bids Figure 7-4 How to Encourage Bids

15. Self-Disclosure Self-disclosure isa process in which one person tells another something he or she would not reveal to just anyone. Self-disclosure reveals: • Cultural information • Sociological information • Psychological information

16. Johari Window Figure 7-5 Johari Window

17. Self-Disclosure and Fears • Fear of having your faults exposed • Fear that your partner will become your critic • Fear of losing your individuality • Fear of being abandoned

18. Elements of Good Relationships • Verbal skills • Emotional expressiveness • Conversational focus • Nonverbal analysis • Conversational encouragement Continued

19. Elements of Good Relationships • Care and appreciation • Commitment • Adaptation

20. Internet and Interpersonal Relationships Know the five levels of safety when using social networking sites: • Do not talk to strangers • Do not post provocative pictures, comments, or blog entries • Never reveal personal information • Limit who can view your information • Use your brain