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Ten Commandments of Successful Sales Management. #1 We were not born “sales managers.”. Learn How to Become A Sales Manager. Are you a good sales manager? “ Player – Coach “ transition Invest time and be disciplined Walk your talk (follow “ your “ rules )
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#1 We were not born “sales managers.”
Learn How to Become A Sales Manager • Are you a good sales manager? • “ Player – Coach “ transition • Invest time and be disciplined • Walk your talk (follow “ your “ rules ) • 30-Day fitness program, audio tapes, seminars • Find a mentor • Poor sales management leads to serious loss in sales, GP and people.
#2 Take Time to Develop Salespeople.
Motivating Managing Recruiting Orientation Interviewing Pre-Start Training Salesperson = Long Term Investment Manage & Motivate & Grow Time Your Investment $$$ What is your ROI?
#3 Earn theTrust
Earning Trust • Consistency • Honesty • Proactive • Reassurance • Keeping Promises • Be Yourself
#4 Set realistic expectations
Realistic Expectations • Learn from history • Soft sales launch 10K 20K 30K, etc. • The Case sales process / reports • Realistic compensation goals; map out 12 months. Get buy in from all involved . • Communicate, communicate, communicate
#5 Know Your Numbers
Know Your Numbers • Numbers are objective • Leads / Close rates • Average GP $ / % • Average job size • Sales projections/actual • Compensation
#6 Master The Sales Process.
Selling is a Recipe • Master the basic “sales process.” • Focus on each individual step in the sales process.( practice , practice , practice ) • Do it the “Case” way successfully , before you allow them to personalize.
#7 Monitor and Measure Progress
“Staying on Course” • Goals are meaningless unless you monitor the progress. • Monitoring tools (sales tracking, sales call analysis, etc.) • 30 Day – 60 Day – 120 Day plan • Stock is rising or falling? • Write it down!
#8 Find a Coach or a Mentor.
Coach and Mentor • Veterans need a coach too. • “Meetings are your job” • Weekly meeting…consistent! (One hour - 50% #’s & 50% training) • Coaching tools • New video tapes • Audio sales process • Motivational tapes • Books • McQuaig “Do’s and Don’ts”
Coach and Mentor (cont.) • Roll play • Ride- along • Peer support • Outside speakers • Be patient…it takes time
#9 Keep Your Sales People Motivated.
Sales Incentives • Hit projections by the 20th, receive $100 cash • Weekend trips • Dinner coupons • Consistency awards • Team contests • Top Gun acknowledgements • “Win/Win” • Ask “What would excite them?”
#10 “Know when to hold them, know when to fold them.”
When to hold, when to fold • Are they investing into themselves? • 80% is hiring the “right” salesperson & 20% is in training. • If they fail, it is generally “Bad hiring or Bad training.” • Key questions • Can they do the job? • Will they do the job? • Do they fit? • Make their exit a “non-event”
Profile of an Ideal Salesperson • Goal orientation • Construction knowledge • Sense of urgency • You would buy from them ? • Not afraid of the computer • Articulate • Energetic • Good listener • Sophisticated