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Getting in Touch! Part I. Presentation prepared for CPSC 601.13 by Michael Rounding. Movie Time! Motivation. Making Contact. “Collaboration in organizations thrives on communication that is informal because informal communication is frequent, interactive, and inexpensive.”. Making Contact.
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Getting in Touch!Part I Presentation prepared for CPSC 601.13 by Michael Rounding
Making Contact “Collaboration in organizations thrives on communication that is informal because informal communication is frequent, interactive, and inexpensive.”
Making Contact • Proximity • Social Cues • High Frequency • High Interactivity • Timely Feedback
Visual Communication • Increase Spontaneity • Help members identify partner • Topics • Time • Transition • Video-conferencing • “drop-ins”
Face to Face (rich) Written Documents (less) Visual Communication • Support Social Relationships • Audio/video • Methods compared
Visual Communication • Support for Research & Development • Tele-medicine • Cohesiveness / organizational unity • Shared context
Cruiser Summary • You can Cruise • You can Autocruise • You can have a Glance • You can force Privacy • You are guaranteed Reciprocity
CAVECAT Summary • Work over distance • Video & audio • Groupware • Privacy? • Power? • Support distributed group
Media Spaces? • Background research • Polyscope, Imager • Goal: Awareness • Motivation: distribution denies informal information!
Portholes • XEROX and NYNEX • Source information • Source information control • Actions
Portholes Experience • Meeting through Portholes • Have you “seen” me today? • Anecdotes • Late worker! • Summer student • Information tool / Shared space
Portholes Reactions • Camera Shyness • No photos! • Move the camera • Video distortion • Sharpen image, sharper image!
Portholes Reactions • Threat of Surveillance • Don’t look over my shoulder! • Public space freedom? • Explanation of goals is in order…
Portholes Reactions • Loss of Privacy Control • Awareness access – too easy? • Privacy guarantee • Door-cam • Image blur – distortion
Portholes Reactions • Lack of feedback • Who’s looking at me? • Reciprocity
Global Design Issues • Directed Information? • Accessibility, Privacy, Solitude • Ubiquity • Conversational Props • Latency
Global Design Issues • Interface – how to show it? • User control • Reciprocity • Use of a physical metaphor – can it help? I think so!