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TUTORING SERVICES. Program Funding Presentation March 6, 2019. Tutoring Services: Overview. Mission: To provide all eligible students with quality academic assistance from knowledgeable, friendly, peer and professional tutors in a comfortable learning environment. Goals:
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TUTORING SERVICES Program Funding Presentation March 6, 2019
Tutoring Services: Overview • Mission: To provide all eligible students with quality academic assistance from knowledgeable, friendly, peer and professional tutors in a comfortable learning environment. • Goals: • To provide assistance to students with their course success and completion. • To provide students with the support and tools they need to reach their short- and long-term academic goals. • To provide tutors with valuable employment experience. One-on-One Tutoring Drop-In Learning Centers Conversation Groups Group/On-Site Tutoring
Student Engagement Snapshot: Fall Quarter 2018
Engagement => Outcomes • Tutoring reaches all students • Demographics of tutored students at least reflects the overall Shoreline student population • Overrepresentation of historically underrepresented groups • Tutoring impacts student retention
Accomplishments • 1. Lots of tutoring support for students! • Fall 2018: • 5,564 hrs of tutoring (1x1 and learning centers) • 615 students • 41 subjects • 97 tutors (84 students) • 2. New kinds of tutoring! • Embedded tutors in the new Athletics Study Hall • ESL for Nursing discussion group • On-site drop-in tutoring sessions in Nursing, VCT, and Photography • 3. Improved support of our tutors! • Developed and launched new tutor handbook, online tutor training course, and in-person training workshops • Translates to improved academic support of our students
Adapting to Funding Constraints • If less funding than requested is available, we can adapt by: • Shifting toward more group tutoring • Strategically focusing tutor hiring/hours in the highest need subject areas • Reducing the hours of operation of the drop-in Learning Centers (BCLC, BUSTC, PLC)
$ x 2 • Direct Support of Students • Reaching Academic Goals • Employment • Direct Support of Shoreline Strategic Plan • Helping students attain their academic goals • Providing spaces that enhance learning • Efficient Models • Connecting to other campus resources • Targeted group tutoring Continuous Improvement
Thank You! Cheryl Allendoerfer, PhD Manager, Tutoring Services callendoerfer@shoreline.edu 206.546.7852
Student Satisfaction • Quarterly Evaluations: • “Excellent service. I'm thankful for the one on one help and accommodating my schedule.” • “[My tutor] allowed me to direct the sessions based on my need, promoting a safe and positive learning environment, providing feedback/knowledge/experience that is relevant to the program and my learning.” • “It really helps me a lot to go through this class. I would not be successful if I did not have one on one tutoring.”