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Connecting Law Firm and Legal Departments...

Connecting Law Firm and Legal Departments. Doug Caddell Chief Information Officer. Services to Legal Departments. Requests from clients for technology:  deal rooms  matter management  document management  litigation case management

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Connecting Law Firm and Legal Departments...

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  1. Connecting Law Firm and Legal Departments... Doug Caddell Chief Information Officer

  2. Services to Legal Departments Requests from clients for technology:  deal rooms  matter management  document management  litigation case management  litigation document imaging and administration  collaboration  research services  extranets and new legal “service products”

  3. The Grid [Richard Susskind] External Technology Information Knowledge Internal

  4. The Grid [Richard Susskind] External Technology Information Knowledge Internal

  5. The Grid [Richard Susskind] External Provision of access to knowledge External technology links Technology Information Knowledge Internal management of knowledge Internal use of technology Internal

  6. The Legal Grid [Richard Susskind] Client Online legal services Client relationship systems Technology Information Knowledge Internal knowledge systems Back-office technology Internal

  7. The Legal Grid [Richard Susskind] Client 2nd + generation web sites Virtual lawyers Online legal guidance systems Expert systems Online financial reports Matter status reports Deal rooms Document archives E-mail Technology Information Knowledge Document management Practice management H/R management Marketing databases Hardware Networks Operating systems Office systems, E-mail Know-how databases Know-who systems Template libraries Precedent libraries Brief banks Intranet services Internal

  8. The Legal Grid [Richard Susskind] Client New service opportunities New business models turning knowledge into value New, improved ways of delivering traditional service Technology Information Knowledge Keeping basic systems running Competitive risk Providing robust infrastructure Efficiency Productivity Leveraging Knowledge Internal

  9. The Legal Grid [Richard Susskind] BETTER SERVICE Technology Information Knowledge COST-EFFECTIVE SERVICE

  10. The Legal Grid [Richard Susskind] Client New service opportunities New business models turning knowledge into value New, improved ways of delivering traditional service MUST HAVE Information ADVANTAGE Keeping basic systems running Competitive risk Providing robust infrastructure Efficiency Productivity Leveraging Knowledge Internal

  11. Technology -- Competitive Advantage, or Requirement?If your firm is interested in being considered for this role, please submit a proposal that describes your experience in and ability to provide the services listed below. (i) Implementation and maintenance of an extranet based litigation management and reporting system. (ii) Employment litigation representation on a national, regional and/or local basis. (iii) Creation and management of a regional counsel network (if applicable). (iv) Representation with respect to multiple plaintiff, class action and public accommodations/ADA litigation.Your proposal must include the provision of litigation management services under (i) above. You may include any or all of the other services in your proposal as you desire. Please be specific regarding your willingness to provide some, but not all, of the services you may propose and the impact on the pricing of such services if we should desire to pursue some other combination of services.…The proposal should describe the strength of your IT function and data management platforms and programs you have developed for or used with other clients. It may be helpful for us to view sample reports and/or look at programs you manage for other clients.

  12. Law Department The Legal Grid [Richard Susskind] Technology Knowledge Law Firm

  13. Law Department The Legal Grid [Richard Susskind] Technology Internal KnowledgeSystems Knowledge Back Office Systems Client Relationship Systems On-line Legal Services Law Firm

  14. Law Department’s Management Capability The Legal Grid [Richard Susskind] Technology Internal KnowledgeSystems Knowledge Back Office Systems Client Relationship Systems from External Advisors On-line Knowledge Services from External Advisors

  15. The Business The Legal Grid [Richard Susskind] Corporate Relationship Systems On-line Legal Services Technology Knowledge Internal Knowledge Systems Back Office Systems Client Relationship Systems from External Advisors On-line Legal Services from External Advisors Law Department

  16. Client-Focused Extranets

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