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Midland Library

Midland Library. Heather Elliot, Amber Strangstalien LI811, Fall 2012 Community Needs Analysis. Overall Mission Statement: Multnomah County Library enriches lives by fostering diverse opportunities for all people to read, learn and connect.

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Midland Library

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  1. Midland Library Heather Elliot, Amber Strangstalien LI811, Fall 2012 Community Needs Analysis

  2. Overall Mission Statement: Multnomah County Library enriches lives by fostering diverse opportunities for all people to read, learn and connect. Multnomah County Library upholds the principles of intellectual freedom and the public's right to know by providing people of all ages with access and guidance to information and collections that reflect all points of view.

  3. Impressions – Outside the library

  4. Impressions – Inside the library • Clean • Stimulating • Lots of natural light • Inviting Children’s Section • Target Language Material visible and accessible • High Ceiling • Low Shelving • Wall of Windows facing Park

  5. Significant signage • Self-sufficient users • Comfortable Browsing and Lounging • All internet computers occupied • 1 of 2 Meeting Rooms in use • Busy among all ages

  6. Results of Asset MapStationed in Library Lobby 11/2 to 11/9 8% 38% 20% 17% 16%

  7. Entire Multnomah County …………...80,138 (10.9%)………….....41,404 (5.6%)……………. 46,298 (6.3%) ………….150,683 (20.5%)………….116,337 (15.8%) ……………...7,829 (1.2%) ……………...9,132 (1.4%) ………….....54,535 (8.2%) …………….11,307 (1.7%) 2 Mile Radius of Midland Library population 91,672Hispanic/Latino 13,818 (15%)African American 6,234 (7%)under 5 6,906 (8%)under 18 22,586 (25%)60 and over 15,913 (17%)Chinese spoken at home 1,424 (1.7%)Russian spoken at home 3,223 (3.8%)Spanish spoken at home 8,770 (10.3%)Vietnamese spoken at home 2,756 (3.3%)

  8. Research Questions • How can Midland Library meet the challenges of the community’s rapidly changing demographics? • In what ways can Midland Library increase services to the elderly population? • In what ways can Midland Library create a more positive customer service environment?

  9. What is Midland doing well? • Multiple Storytime Options • Babies, Toddlers, Pre-school, Families • Black, Cantonese Storytime • Hora de Cuentos • Extensive Target Language Collections • Chinese, Russian, Spanish, Vietnamese • Bi-lingual Staff and Programming • Building Layout • Programming for underserved populations • Talk Time, Intercambio/Language Exchange • Vietnamese and Mandarin Computer Basics • Tween Book Club

  10. ? ? Service Recommendations ? • Expand Black Resource Collections • Have programming geared toward elders only to combat isolation, outreach ? • Create window seating for browsers/readers ? ? • Make staff more accessible

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