“… what they will be”

1. “… what they will be” R Bruce Miller Founding University Librarian University of California Merced

2. audacious motto “Not what other research libraries are … what they will be”

3. context: 2001 • no faculty • no students • no staff • no books • no building • no campus

4. context: ace in the hole • “One University, One Library” • MELVYL • 34 million volumes • daily courier service • California Digital Library • 26,000 e-journals • 350,000 e-books • 250 databases

5. context: reality • not enough money, staff, or time • no choice but to be daring: • shrug shoulders re things not done • celebrate success

6. UC Merced Library • UC Merced Library – today’s library • also harbinger of future library? • you decide after the “tour” • information resources • Librarians • services • library as place

7. acquisitions department catalog department bindery systems department OPAC terminals paper journals reference desk reference collection reserves 1st: what we don’t have

8. what we don’t have • … but users don’t know or care that we don’t have these traditional library operations and services • is that good or bad?

9. what we do have • let’s take the tour …

10. monographs, DVDs, fake books – 250,000 items max

11. … but no print journals

12. information resources: 2 years • 43,357 books • 150,000 online full-text books (some “rented”) • 1,000+ DVDs • 26,000 online full-text journals • 250 databases • 34,000,000 volumes (daily courier)

13. information resources: 2 years Head, Collection Services

14. information resources • Head, Collection Services • manage approval plan • establish licenses • coordinate outsourced processing • collection development: all librarians • outsource labor: selection, data, shelf ready

15. Evolving concept:Program Librarian • maximize impact of knowledge and leadership • minimize repetitive piecework • book selection • cataloging • reference questions • instruction • Programs = Services

16. Digital Assets Administrative Assistant Deputy University Librarian Collection Services Technology Processing Coordinator e-Learning Librarian Instruction Librarian Access & Administrative Services Interlibrary Services Coordinator Library Services Coordinator Night and Weekend Services Coordinator Technology Services Coordinator Program Librarian concept University Librarian

17. Digital Assets Administrative Assistant Deputy University Librarian Collection Services Technology Processing Coordinator e-Learning Librarian Instruction Librarian Access & Administrative Services Interlibrary Services Coordinator Library Services Coordinator Night and Weekend Services Coordinator Technology Services Coordinator University Librarian • no box for: • information technology/systems • collection development/management

18. Program Librarian: e-Learning • collaborates with faculty • course management system • supplemental course resources • digital signage • never goes to classroom?

19. Program Librarian: Instruction • collaborates with faculty • develops course content for library instruction • trains and supervises non-Librarian instructors • never goes to classroom?

20. Program Librarian: Digital Assets • collaborates with faculty • makes connections: • digital content, tools, technology, expertise • digital asset management and preservation • Library has no servers?

21. program examples • “outside the box”? • nah, just throw the box away

22. reference collection • we don’t have one • primarily online resources • licensed and Google • reference books circulate • infrequent and specialized use • 100% physical objects in stacks • one call number sequence

23. reference desk • we don’t have one • was guardian of reference collection • directional and how-to reference at one-stop service desk • Internet has siphoned off fact check, other ref questions • online systems are more intuitive

24. reference service • referral from primary service desk • no ref desk assignment, but on call as needed • no desk phones – all Librarians are mobile • online shared reference • reference desk duty with pizza and Simpsons

25. reserves collection chorus: • “we don’t have one” • instead: supplemental course resources

26. Supplemental Course Resources • 100% digital • often simply a link to what is already online – interaction with Program Librarian is vital element • library funds permissions, digitization • linked to course management system

27. special collections • access in lieu of ownership • focus on digital surrogate • focus on content, not on artifact • “so what” factor • Lee Institute for Japanese Art

28. special collections

29. 25 large screen displays throughout Library special collections announcements instruction information hi-res art video & audio PowerPoint, Flash most file formats interactive (coming soon) digital signage

30. RFID (“arfid”) • collection security • self check • shelf reading, lost books • usage data = simple, effective, and inexpensive collection management • future link to digital signage? • more?

31. US Federal Depository • 100% electronic • substance via state of mind and service

32. US Federal Depository OPAC terminals

33. OPAC terminals – all of them

34. library.ucmerced.edu aka “ucmercedlibrary.info” • library web site • Yahoo Small Business web hosting • $250 annual • storage, backup, server management • mysql, php, usage data

35. instructional videos • YouTube • simply a link from library site • free • no local server, maintenance, management • inexpensive back-up with local storage

36. change of focus • from things we do • to physical space

37. thought exercise • if • 24/7/365 any location online access to content • then • why use the library? • answer: • library as place • social resource • technology support

38. technology support • limited OPAC terminals, but… • ubiquitous network, power & data at all seats • bring your own laptop or • loaner laptops (full function tablet)

39. loaner laptop (tablet mode)

40. loaner laptop

41. instruction & use of info techGonella Discovery Room & Endowment

42. social resource • food and drink allowed anywhere • collaborative work rooms • meeting rooms • pick a reading room to suit your mood

43. CWR • Collaborative Work Room • table (x2) on wheels, 6 comfy chairs • power, data, large screen display, white board • work alone or in a group • rehearse a presentation, share a spreadsheet, watch a movie

44. Collaborative Work Room

45. meeting rooms • smaller rooms: ad hoc or reserve • large rooms reserve for clubs, training, presentations • moveable tables, comfy chairs • power, data, audio, projector, screen, smart board, white board

46. Reading rooms • diner • classic • living room • lounge • old school

47. diner reading roomEd & Jeanne Kashian Reading Room

48. diner Reading Room: sari as art

49. diner reading room: noisy, busy

50. diner reading room: coffee house